Please use this form if you would like to submit a customer service complaint, compliment or simply to provide some feedback to the Department of Transport.
* denotes a mandatory field
Complaint Compliment Feedback General licensing enquiries should be submitted via our dedicated licensing enquiry form
Please enter your details below:
Please briefly explain the issue below and attach copies of relevant documents, if applicable: *
Please choose the correct response and provide details:
Yes No
Do you need assistance i.e. have a disability, injury or language barrier that is likely to require alternative contact from this Department? (please choose the correct response)
Would you prefer to use a Telephone Typewriter?:
Would you prefer to use an Interpreter Service?:
If you are writing on someone else’s behalf please fill in their details below:
Has the complainant given their permission for you to lodge this complaint on their behalf (please choose the correct response):