Department of Transport - Government of Western Australia
Sitemap | Accessibility | Contact us  
arrow
About Us
NAVIGATE
Navigation


« Back to Department Homepage

> Complaints and feedback online form  
DOT Home | About us | Complaints and feedback | Complaints and feedback online form

 Have we given you good service?

Please use this form if you would like to submit a customer service complaint, compliment or simply to provide some feedback to the Department of Transport.

* denotes a mandatory field

Your reason for contact:

Complaint
Compliment
Feedback
 
 General licensing enquiries should be submitted via our dedicated licensing enquiry form 

Your details:

Please enter your details below:

Name: *
File reference:
Address: *
Phone number:
Email: * Fax number:
Driver licence number Vehicle licence number(s)

Summary of issue:

Please briefly explain the issue below and attach copies of relevant documents, if applicable: *

 

Name of area/staff member responsible (if known):

If you are making a complaint:

Date of Occurrence:

Have you previously contacted us about this issue? *

Please choose the correct response and provide details:

Yes
No

What outcome are you seeking? *

Do you require assistance?

Do you need assistance i.e. have a disability, injury or language barrier that is likely to require alternative contact from this Department? (please choose the correct response)

Would you prefer to use a Telephone Typewriter?:

Yes
No

Would you prefer to use an Interpreter Service?:

Yes
No


Are you writing on someone else's behalf?

If you are writing on someone else’s behalf please fill in their details below:

Name:
File reference: (if known)
Address:
Fax number:
Phone number:
   
Email:
   
What is your relationship to complainant? (e.g. mother, brother, friend)  

Has the complainant given their permission for you to lodge this complaint on their behalf (please choose the correct response):

Yes
No

Submit your response:

 

Department of Transport