Frequently asked questions
Online services and tools
If the following information does not answer your query then please contact us. |
You can access other Frequently Asked Questions below:
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- Do you have an online payment facility?
- What do I do if I'm having trouble finding the information I need?
- What online services do you provide?
- What do the icons mean that are found throughout the site?
1. Do you have an online payment facility?
You can pay the following types of accounts online:
- Vehicle licence renewals (Light & Heavy)
- Vehicle transfers
- Vehicle transfer infringements
- Vehicle transfer final demands
- Plate infringements
- Plate final demands
- Boat registration
The following credit cards are accepted for online payments:
Please visit our pay online section for more information.
2. What do I do if I'm having trouble finding the information I need?
If you cannot find the information you require then please refer to the site map or the search facility.
If you are still unsuccessful in finding the required information, then please contact us.
If you would like to find out what other services the Department provides, then please visit the Department' homepage or the A-Z fastfinder.
3. What online/interactive services can I find on your website?
Below is a list of the online services and interactive features we currently provide on the Licensing Services website:
4. What do the icons mean that are found throughout the site?
The range of icons you will find throughout the site are there to help you quickly find the information you need by highlighting different topics on a particular page. The range of icons and their different meanings are displayed below:
Online services
This icon indicates that there is a facility on that page where you can complete a transaction online, from paying your vehicle licence to changing your address with us.
Find out more
This icon indicates that there is more information relating to the topic you are viewing on any particular page. This will usually followed by a list of links to the appropriate information.
Frequently asked questions
This icon shows that there is a list of frequently asked questions (FAQs) available for that particular topic.
Forms and publications
If there are any relevant forms or publications relating to the information contained on this site, then this icon highlights where they can be obtained from.
A-Z fastfinder
If you can't find the information you require, then try the A-Z fastfinder. This icon will be followed by a link to the main A-Z fastfinder section.
News
Any news items relating to a particular page or section of the website will be listed under this icon.
Contact us
If would like to contact us then this icon will be followed by any appropriate contact details relating to the page you are viewing.
Fees and charges
Some Licensing transactions require a fee to be paid. Any relevant fees or charges detailed throughout the site will be highlighted by this icon.
