Your details and photograph FAQs
Frequently asked questions related to your details and driver's licence photograph, including what to do if you change your name or address, what to do if you are unable to attend a Photopoint, and assistance for people with religious requirements.
Index
Establish your identity
You must establish your identity with Driver and Vehicle Services by providing an original or certified primary and an original or certified secondary identification document (one of which must show your signature) before your photograph may be taken.Please refer to the Proof of identity - primary and secondary documents brochure below.
Proof of identity requirements for your initial (WA) Driver’s Licence
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Photograph for driver's licence FAQs
- How do I obtain a Photo Kit?
- My religion requires me to wear a veil covering my head and face.
- My religion requires me to wear head-dress which does not cover my face.
- For religious reasons I want my photo to be taken by a female in a private area with a family member present. Can you accommodate my request?
- I live in a remote area of WA and can't attend a Photopoint location.
How do I obtain a Photo Kit?
A photo kit can be completed by a person renewing a licence or obtaining a replacement licence who:
- is temporarily living overseas;
- is temporarily living or travelling interstate;
- has a medical condition that would make it difficult to attend a Photopoint location; or
- is living in a remote area within Western Australia.
Alternatively, you can download a Photo Kit below, pick one up from a Driver and Vehicle Services Centre or regional Agency, or ask us to post you one via our online enquiry form.
My religion requires me to wear a veil covering my head and face. How does this affect my photo on my driver's licence?
The portrait taken for the driver's licence must include full facial features however; it may cover the hair.
A photo will be taken in a private area at a Driver and Vehicle Services Centre or regional Agency. Unfortunately, Australia Post outlets cannot provide this service.
My religion requires me to wear head-dress which does not cover my face. How does this affect my photo on my driver's licence?
Head gear worn for religious purposes does not have to be removed for the photo capture provided it does not cover the face.
For religious reasons I want my photo to be taken by a female in a private area with a family member present. Can you accommodate my request?
Yes. All Driver and Vehicle Services Centres and regional Agencies have a private area for taking a photo. Unfortunately, Australia Post outlets cannot provide this service.
I live in a remote area of WA and can't attend a Photopoint location. What do I do?
Members of the Police Service that provide a licensing service when patrolling in remote areas will carry supplies of the Photo Kit and a camera to take your photo.
Alternatively, you can download a Photo Kit below, pick one up from a Driver and Vehicle Services Centre or regional Agency, or ask us to post you one via our online enquiry form.
Photo kit (Form MDL61)
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Your details FAQs
How do I let the Department know my personal details have changed?
You can change your address online but you will need to follow a different process to change your name. Please refer to our website on how to Change your name or address.
I have changed my name. Can I pay my licence at an Australia Post outlet and have my card issued in my new name?
No. You will need to attend a Driver and Vehicle Services Centre or regional agency to have your change of name details updated before you can renew your licence and have your photo taken at an Australia Post Photopoint location.
