About us
Information on how the Department of Transport helps regulate the Western Australian taxi industry.
Index
What we do
In its role as industry regulator, the Department:- leases taxi plates;
- sets taxi fares;
- sets and regulates industry standards, including vehicle safety and customer service standards;
- ensures plate conditions such as minimum quotas and operating hours are fulfilled;
- registers taxi drivers and issues driver IDs;
- manages and administers subsidies for the industry and customers including the Taxi Users Subsidy Scheme and the Multi-purpose taxi (MPT) cadetship scheme; and
- acts as a taxi customer advocate and investigates unresolved customer complaints for Western Australians.
Transport fast facts
The Department of Transport collects data from all of its operational areas. Some of this information is contained within this fast facts document.
Transport fast facts
|
KB |
