Shuttle service licences

A shuttle provides a regular service to and from two pre-defined points. A number of stops along this route can also be serviced.

Index



Shuttle service licences

This form of licence is available to vehicles that have 12 or more passenger seats that provide a regular service with either a pre-defined origin or destination and a general geographical area of coverage for the opposite end of the service. 

A shuttle provides a regular service with either:

  • a pre-defined origin or destination (operators may nominate a number of points);
  • a general geographical area of coverage for the opposite end of the service.

They may also undertake the reverse trip.

  • Vehicle licence plates: Red characters on a white background


What criteria must be met to gain a shuttle service licence?

  • Vehicles must have more than 12 passenger seats and be capable of transferring passengers.
  • The origin or destination must be pre-defined, however, more than one point can be nominated. The opposite end of the service must be nominated - this may be a specific list of points or an area of service.
    Please note that picking up and dropping off passengers outside of the pre-defined locations or areas is prohibited.
  • Individual and pre-advertised fares must be charged and
  • Vehicles shall not operate from taxi ranks or be used to ply for hire or tout on roads or other public places


What information will I need to provide in my application?

  • The year, make, model and registration of the vehicle to be licensed
  • A general description of the service you intend to provide
  • The origin/destination location or locations
  • A timetable on which you will operate
  • Price of fares to be charged
  • Area of service
  • A Vehicle Maintenance Program and Fatigue Management Program for drivers must be attached and
  • On application the vehicle must be taken to an Authorised Inspection Station. See the Licensing services website for more information on locations of your nearest station.


Further information

To apply for this type of licence, please complete the omnibus licence application form.
Shuttle service licence policy KB