On-demand Transport
On-demand transport is the transport of passengers for hire or reward where the passenger or hirer determines the locations for the beginning and end of the journey, as well as the time of travel.
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Our services unavailable during system upgrades 29 May – 2 June 2026
Check your due date and pay now. You will not be able to use our online services, DoTDirect, or visit our service centres to make payments, complete transactions, transfer licences or vehicles, purchase optional plates or undertake PDAs or NDIS worker screenings during this time.
PTSS is a subsidy for eligible people with disability travelling in taxis.
Find out about your rights as a passenger and how to check your provider is authorised.
DTMI provides PTSS payments to on-demand booking services (ODBSs), on behalf of their drivers.
ODBSs registered for PTSS must submit records of all PTSS journeys to DTMI each month.
OdT news
Keep up to date with the latest on-demand transport industry news in Western Australia.
State of the industry
Your one-stop-shop for statistics on WA's passenger transport industry.
Safety management hub
Your one-stop-shop for industry safety information and developing a Safety Management System. Get tips to address key safety focus areas such as driver and passenger safety and vehicle roadworthiness.