General information and updates

Important information for all taxi drivers and charter vehicle operators.

  Information for new On-demand Transport Drivers

Perth city from Elizabeth Quay

In Western Australia, both the driver and the vehicle that is being used for on demand transport work must have the appropriate authorisations from the Department of Transport.

As a driver, you are responsible for ensuring that the vehicle used to carry fare paying passengers is registered and has passed an annual vehicle inspection.

Drivers should also check that the vehicle has the correct hire and reward category of Motor Injury Insurance (MII) recorded against its registration. MII is compulsory insurance, paid as part of the vehicle registration, that covers the cost of injuries and death caused to other parties by you, as the driver of the vehicle.

For a standard sedan type vehicle capable of carrying less than 8 passengers, that is used for hire and reward at any time and is not a taxi, the correct MII class is known as 3(f). For more information relating to MII classes, please visit the Insurance Commission of Western Australia website.

Opens in a new window Insurance Commission of Western Australia: Why do I pay for MII insurance?

Without the correct MII class, drivers may be denied insurance cover for any death or injury that you cause to other people in a crash. You may also have to repay any money that the Insurance Commission of WA has paid to anyone injured by you in a crash.

It is an offence to operate for hire and reward in WA without the required driver and vehicle authorisations. For more information, please contact the On-demand Transport Business Unit.

Street address Postal address Telephone Fax Email
    1300 660 147   Email

  City Business District (CBD) Taxi Rank Strategy

The State Government is working with the City of Perth and taxi industry to build and develop visible, safe, secure and easily accessible taxi ranks for taxis and consumers in the City Business District of Perth.

A strategy has been developed that considers taxi rank designs and location specifications, promotion and branding, funding and the mapping of existing ranks. The strategy highlights the necessity to integrate the short, medium and long-term vision of taxi ranks in the CBD. The intention of the strategy is to provide a framework for providing safe and secure ranks that are easily identifiable and accessible for both passengers and taxi vehicles.

A reference group has been formed to discuss issues relating to the CBD Taxi Rank Strategy and provide advice on implementing the strategy recommendations. The group consists of members from the City of Perth, Department of Transport, Taxi Council of Western Australia, and Taxi Industry Forum of Western Australia.

Taxis_TaxiRankStrategy.pdf icon CBD Taxi Rank Strategy Kb

  Demerit point check (online)

Demerit points are issued by the WA Police or an authorised officer for motoring offences. The points can vary anywhere from one to six points depending on the type of offence, except during long weekends and holiday seasons when the allocated demerit points for the offence will be double.

If you are the holder of a phase 2 learner's permit please call 1300 720 111 for details of your demerit points.

This enquiry is for Western Australian licences only.

Demerit point check (online)

  Driver's licence check (online)

Drivers may check their driver's licence status online.

Taxi operators or their agents and omnibus licence-holders may wish to consider the introduction of business practices requiring drivers to provide proof of their authorisation to drive status on a regular basis and to maintain records relating to these checks.

Taxi operators or their agents and omnibus licence-holders may also wish to include these requirements in their written agreements with taxi shift lease drivers and omnibus employee or contract drivers and to seek those drivers' written undertaking that they will obey the road rules at all times while driving the taxi or omnibus.

This advice is not intended to act as a substitute for reading the provisions of the law or seeking legal advice regarding how best to avoid the consequences of impounding.

To view the relevant provisions of the Road Traffic Act, and to see in what other circumstances an impounded vehicle may be eligible to be released early, you should refer to the Road Traffic Act 1974.

It is important to remember that decisions regarding the early release of an impounded vehicle are made by the Police. The Department of Transport and the Minister for Transport have no involvement.

It is wise to consider very carefully who you permit to drive a taxi or omnibus.

Driver's licence check (online)
Opens in a new window State Law Publisher: Road Traffic Act 1974


Fuel Watch logo

FuelWatch, a part of the Department of Commerce, is the only service in Australia which gives motorists the opportunity to access tomorrow's fuel prices today.

It is legislatively empowered to provide price transparency and knowledge of fuel prices in both the wholesale and retail industry sectors.

At absolutely no cost, fuel price information is available via FuelWatch's web page, personalised email service and media reports; and by using our phone service for the price of a local phone call, wherever you are in WA.

Opens in a new window Department of Commerce: FuelWatch

  Perth taxi sector statistics

Reports are prepared each month by the Department of Transport's (DoT) On-demand Transport team to present current industry data to the public.

Title Type Size Date
Perth taxi sector statistics: 2013 August to 2014 August PDF 59 Kb 01-Sep-14
Perth taxi sector statistics: 2013 December to 2014 December PDF 85 Kb 01-Jan-15
Perth taxi sector statistics: 2013 July to 2014 July PDF 65 Kb 01-Aug-14
Perth taxi sector statistics: 2013 November to 2014 November PDF 79 Kb 01-Dec-14
Perth taxi sector statistics: 2013 October to 2014 October PDF 59 Kb 03-Nov-14
Perth taxi sector statistics: 2013 September to 2014 September PDF 65 Kb 01-Oct-14
Perth taxi sector statistics: 2014 April to 2015 April PDF 79 Kb 01-May-15
Perth taxi sector statistics: 2014 August to 2015 August PDF 79 Kb 01-Sep-15
Perth taxi sector statistics: 2014 February to 2015 February PDF 76 Kb 02-Mar-15
Perth taxi sector statistics: 2014 January to 2015 January PDF 76 Kb 02-Feb-15
Perth taxi sector statistics: 2014 July to 2015 July PDF 77 Kb 03-Aug-15
Perth taxi sector statistics: 2014 June to 2015 June PDF 79 Kb 01-Jul-15
Perth taxi sector statistics: 2014 March to 2015 March PDF 86 Kb 01-Apr-15
Perth taxi sector statistics: 2014 May to 2015 May PDF 79 Kb 01-Jun-15
Perth taxi sector statistics: 2014 September to 2015 September PDF 77 Kb 01-Oct-15

  Ridesharing and the Law

A guide for drivers

The Department of Transport regulates on-demand transport services including taxis, small charter vehicles and other omnibuses. If a driver provides transport to other people for reward, this is regulated by legislation administered by the Department of Transport. This includes services which are commonly known as 'ridesharing'.

Find out about ridesharing in the following document.

Taxis_P_FAQ_RideSharingAndTheLaw.pdf icon Ridesharing and the Law Kb

  Seat belt and child restraint laws for Western Australia

The requirements relating to child restraints and where children can sit in vehicles have changed.

While drivers of taxis and Omnibuses will be exempt from most of the requirements, drivers will be required to:

  • Ensure that available child restraints are utilised (therefore, if there are no child restraints available, the driver is exempt from this requirement).
  • Ensure that a child under 7 years of age is not in the front row of a vehicle that has 2 or more rows of seats (however, it is permissible for a child aged between 4 to 7 to sit in the front only when all rear rows are occupied by passengers under 7).

Drivers will continue to be responsible for ensuring passengers between the ages of 7 and 16 years are appropriately restrained. Drivers were previously responsible for ensuring that passengers between the ages of 1 and 16 years were appropriately restrained.

The penalties that will apply to the driver carrying children who are not restrained in an appropriate restraint (if available) or in the appropriate seating position are as follows:


  • Demerit points are doubled on long weekends and other prescribed holiday periods.

Unrestrained driver

Offence Fine Demerit points
Unrestrained Driver $500 4 points
With one unrestrained passenger $600 4 points
With two unrestrained passengers $700 4 points
With three unrestrained passengers $800 4 points
With four unrestrained passengers $900 4 points

Restrained driver

Offence Fine Demerit points
With one unrestrained passenger $500 4 points
With two unrestrained passengers $600 4 points
With three unrestrained passengers $700 4 points
With four unrestrained passengers $800 4 points

  Taxi dispatch service complaints

A Taxi Dispatch Service must have in place, and abide by, a process for the handling of complaints that have been approved by the Director General Transport and are made available to all drivers on its network.

Certain complaints, as specified in the Taxi Dispatch Service Conditions of Registration, must be referred to the Department of Transport within one working day for further action.

The template provided is to assist all Taxi Dispatch Services to fulfil this requirement.

ODT_F_TaxiDispatchServiceComplaintRpt.xlsx icon Taxi dispatch service complaint report template Kb

  Taxi driver guidelines - Protection from infection

What to do if people are exposed to blood or body fluids

  1. Flush the area with copious running water and then wash with soap and warm water. If the eyes are contaminated rinse while open with tap water or saline. If the mouth is contaminated spit, then repeatedly rinse with water.
  2. Visit your emergency department or local GP promptly so that an assessment of risk of infection, preventative treatment and follow up can be completed.
  3. Thoroughly clean any spills of blood or body fluids to protect others.

How to clean a spill or blood or body fluid

  1. Put gloves on. Wear gloves at all times when handling blood or body fluid, soiled material or touching the broken skin. Gloves should be changed and disposed when moving from one task to another.
  2. Take care to prevent blood and other body fluids splashing on to the eyes mouth or nose.
  3. Apply absorbent paper or kitty litter to soak up the spill.
  4. Discard absorbed substance in two plastic bags as described earlier.
  5. Clean surface with hot or warm water. However, when cleaning blood use cold water because hot water will make it stick to the surface.
  6. Cover area with freshly prepared disinfectant for ten minutes. Use one part hospital grade bleach to ten parts water. Always use freshly prepared disinfectant and do not mix different solutions.
  7. Wipe and dry area with paper towels.
  8. Remove gloves and dispose with paper towels and other cleaning materials in two plastic bags as described earlier.
  9. Wash hands thoroughly.

  Taxi industry publications (general)

Title Type Size Date
Fair increase: A move to region specific taxi fare increases PDF 317 Kb 31-Jan-17
Metropolitan taxi fare model: Revised PDF 73 Kb 27-Jan-17
Multi Purpose Taxi (MPT): Sub Committee - Terms of reference PDF 22 Kb 24-Nov-16
Taxi fare increase for: Recommendation report (2008/2009) PDF 125 Kb 31-Jan-17
Taxi fare increase for: Recommendation report (2011/2012) PDF 97 Kb 31-Jan-17
Taxi Industry Board: Annual report (2012/2013) PDF 61 Kb 17-Mar-16
TIB Meeting minutes: 2013 complete (Archive) ZIP 48 Kb 26-Nov-15

  Taxi industry service standards quarterly reports

DoT has introduced a more concise and informative Taxi Industry Service Standards Quarterly Report. The new report format is structured in a chapter layout with one page for each measure.

All background information and performance statistics are presented together on the one page. Many large, data heavy tables have been summarised in graphs or tables. A traffic light colour coding system has been used to present quarterly performance.


The reporting periods have been renamed to align with financial years.

Title Type Size Date
On-demand Transport Industry: 2016 Status reports - July to September PDF 793 Kb 14-Dec-16
On-demand Transport Industry: 2016 Status reports - October to December PDF 621 Kb 12-Apr-17
Taxi Industry Service Standards: 2008 Quarterly reports (Archive) ZIP 1 Mb 31-Dec-08
Taxi Industry Service Standards: 2009 Quarterly reports (Archive) ZIP 1 Mb 31-Dec-09
Taxi Industry Service Standards: 2011 Quarterly reports (Archive) ZIP 981 Kb 31-Dec-11
Taxi Industry Service Standards: 2012 Quarterly reports (Archive) ZIP 1 Mb 31-Dec-12
Taxi Industry Service Standards: 2013 Quarterly reports (Archive) ZIP 5 Mb 31-Dec-13
Taxi Industry Service Standards: 2014 Quarterly reports (Archive) ZIP 1 Mb 31-Dec-14
Taxi Industry Service Standards: 2015 Quarterly reports (Archive) ZIP 1 Mb 23-Dec-16
Taxi Industry Service Standards: 2016 Quarterly reports - April to June PDF 707 Kb 14-Dec-16
Taxi Industry Service Standards: 2016 Quarterly reports - January to March PDF 511 Kb 15-Jul-16

  Vehicle licence 'rego' check (online)

Transport is not responsible for how this information is interpreted or used. It is the responsibility of the vehicle owner to determine whether the vehicle should be driven.

Vehicle licence 'rego' check (online)

You can quickly check the vehicle licence (rego) status of your;

  • Caravan,
  • Car,
  • Goods vehicle,
  • Moped,
  • Motorcycle,
  • Omnibus,
  • Tow truck,
  • Tractor,
  • Trailer,
  • Truck, etc.


Page last updated: Wed Apr 12 2017 8:45:21 AM