Changes for passenger transport drivers

The on-demand transport reform is bringing important changes for drivers.

  New vehicle authorisations - July 2019

From 2 July 2019, all taxi plates, taxi-car, RPT and charter vehicle licences were replaced by a single Passenger Transport Vehicle (PTV) authorisation with four categories of service:

  • On-demand rank or hail passenger transport service (OD-RH);
  • On-demand charter passenger transport service (OD-C);
  • Tourism passenger transport service (TPT); and
  • Regular passenger transport service (RPT).

Anyone can apply for a PTV authorisation and there will be no limits to when and when they can operate or how many authorisations someone can hold.

PTV authorisations will be valid for 1, 3, 6 or 12 months and can be easily renewed using DoTDirect. All authorised PTVs will require annual inspections and appropriate Motor Injury Insurance.

PTV authorisations will need to be linked to a vehicle. The person who is granted the PTV authorisation should therefore be the person who is responsible for the day-to-day operation of the vehicle - either the vehicle's registered owner or someone to whom the vehicle owner has given their consent. For this reason, the PTV authorisation cannot be granted in the name of a partnership or trust; it will need to be granted to one person.

The PTV authorisation fee is $113 for a 12 month authorisation, with a one-time application fee of $15 per application. Other fees applicable for 1, 3 or 6 month PTV authorisation are available at On-demand transport fees and charges.

From 2 July 2019, taxi plates will no longer hold any value aside from indicating that a vehicle is a taxi.

If you take or facilitate bookings (including rank or hail and private work) you are providing an on-demand booking service and must either be authorised as an ODBS yourself or have an association arrangement with an authorised ODBS - just having a PTV authorisation is not enough.

Visit Passenger Transport Vehicles for further information.

  Booking service authorisation and association arrangements

If a driver only takes work from a dispatcher or app that they are affiliated or partnered with, and the dispatcher or app network is authorised as an ODBS, the driver will not need to have an association arrangement with them.

If a driver makes arrangements directly with a passenger (i.e. taking bookings) then they are providing an on-demand booking service. This includes rank or hail work. Drivers should either have an association arrangement with an authorised on-demand booking service, or apply for authorisation themselves. Drivers may or may not also take work from a dispatcher or app, in addition to taking their own bookings.

An association arrangement is a written agreement between two parties who both undertake the business of an on-demand transport booking service. The association arrangement must state which is the principal booking service and which is the associated booking service.

More information about association arrangements is available at the What is a booking service? page.

  Driver responsibilities

Drivers of a passenger transport vehicle have a range of responsibilities, including maintaining the appropriate driver authorisation, providing driver identification to passengers, fatigue management, record keeping, notifiable occurrences and vehicle maintenance.

For full details, visit Passenger transport driver responsibilities.

  New driver authorisations - 2020

In 2020 the current F and T driver's licence extensions will be replaced by Passenger Transport Driver authorisations. These will be valid for 12 months and allow holders to drive an authorised vehicle for hire and reward state-wide, as appropriate to their class of driverís licence.

A current National Police Certificate will be required on application and every five years after. Medical assessment reports will also be required every five years unless medical advice requires more frequent reviews.

Heavy penalties will apply for any drivers found to be unauthorised and carrying paying passengers. 


Page last updated: Thu Aug 15 2019 3:23:29 PM