COVID-19: Updates on Department of Transport services

Changes for regional operators

As a regional operator, you have the freedom to operate across the state and during hours that best suit you.

  Key changes for regional operators

The implementation of the Transport (Road Passenger Services) Act 2018 (the Act) and associated regulations introduced some key changes for regional operators.

What has changed so far?

All changes made under Stages 1 and 2 of the reform are statewide and therefore were applicable to regional operators. Read about WAs on-demand transport reform journey.

Key differences for regional operators compared to metropolitan operators are:

  • trips outside of the Perth, Mandurah and Murray are exempt from the on-demand passenger transport levy; and
  • regional rank or hail (taxi) vehicles were given 12 months to transition to new camera surveillance unit requirements.

What's next?

  • In July 2020, F and T extensions will be replaced by a new Passenger Transport Driver authorisation. Until this time, existing driver licence conditions and processes apply. For further details visit Changes for passenger transport drivers.
  • By July 2021, all on-demand rank or hail (taxi) vehicles require a CSU of an approved type installed. A list of approved devices is available on Camera surveillance units webpage
Opens in a new window Transport (Road Passenger Services) Act 2018
External Link Transport (Road Passenger Services) Regulations 2019

  Historical support for regional operators

A range of support packages have been offered to regional operators, to assist with the transition to meet their obligations under the Transport (Road Passenger Services) Act 2018 (the Act).

Country taxi camera grant

A $500 grant per current licence was offered to country taxi-car licence holders as a contribution towards the purchase and installation of camera surveillance units of an approved type (required in all on-demand rank or hail (taxi) vehicles by July 2020).

Applications have now closed, and payments were made in June 2019.

Regional taxi transition support package

The Regional Taxi Transition Support Package was available to eligible regional taxi-car licence holders to assist them with the transition to meet requirements set out under new passenger transport reforms.

Under the package, the following assistance could be applied for:

  • Payment of $10,000 per taxi-car licence to existing regional taxi operators where the licensee owns the vehicle; or $10,000 split evenly between the person who owned the vehicle as at 28 February 2019 and the taxi-car licensee; payments capped at 10 licences or $100,000 per licence holder;
  • Waiving the on-demand booking service authorisation fee for existing regional operators (who had been authorised as an ODBS or commenced application as at 1 May 2019) for an additional three years above the existing one-year waiver for all operators; and
  • Waiving the passenger transport vehicle authorisation fee for existing regional operators for three years.

Applications have now closed, with payments made to eligible licence holders and/or vehicle owners in October 2019.

Opens in a new window Transport (Road Passenger Services) Act 2018


Page last updated: Tue Mar 31 2020 1:27:32 PM