Changes for tourism and regular passenger transport
Tourism passenger transport
Tourism passenger transport is the transport of passengers (tourists) for hire or reward to destinations listed on a publicly available tour itinerary.
TPT services, such as tour companies, do not require on-demand booking service authorisation if they solely undertake tourism passenger transport. However, if an individual or business takes bookings for any customised tours, or provides any other on-demand services such as airport transfers, it will be required to apply for an on-demand booking service authorisation. For further information about booking services, please refer to On-demand booking services.
Existing regulation of vehicles and drivers employed for tourism passenger transport will remain until the relevant parts of the Act are implemented in mid-2019 and mid-2020 respectively.
Visit Tourism passenger transport services for more information.
|Odt reform: A guide for tourism operators||Kb|
Regular passenger transport
Regular passenger transport (RPT) is the transport of passengers for hire and reward that is conducted according to regular routes and timetables.
The Act introduces a range of safety duties and safety standards for passenger transport services, including RPT. Under the Act, RPT service providers must ensure the health and safety of their passengers and drivers.
From July 2019, RPT service providers will be required to apply for an RPT service authorisation. More information about this will be available soon.
RPT providers will also be required to have a Safety Management System as of July 2019. A Safety Management System is a set of policies, procedures and plans that systematically manage health and safety at work by identifying safety risks and putting in place steps to mitigate them.
DoT has provided resources that may be helpful for RPT providers to develop their Safety Management Systems. Visit Safety management for authorised booking services for supporting resources.
From July 2019, further safety standards including vehicle maintenance and reporting of safety incidents will apply to RPT services. Existing operating conditions continue to apply until then.
Existing regulation of vehicles and drivers employed for RPT will remain until the relevant parts of the Act are implemented in mid-2019 and mid-2020 respectively.
Visit Regular passenger transport services for further information.
What if I also do on-demand work?
All individuals and businesses that take bookings for an on-demand trip from a customer and arrange a driver and vehicle to service that trip will be required to be authorised as an on-demand booking service.
Applications for booking service authorisations open on 28 February 2019 and authorisation fees will be waived until 30 June 2019 to assist the industry to adjust to the reform.
Vehicles and drivers that undertake both on-demand and tourism passenger transport will be required to be appropriately licensed or authorised.