Effectiveness KPI: Outcome 2

Outcome 2: Vehicles and road users that meet established vehicle standards and driver competencies to deliver safe vehicles and safe drivers.

  Outcome 2: Vehicles and road users that meet established vehicle standards and driver competencies to deliver safe vehicles and safe drivers - Overview

Image of motorbike on regional road
Image of motorbike on regional road

Driver and Vehicle Services (DVS) is responsible for licensing the State's drivers and registering vehicles under the Road Traffic (Authorisation to Drive) Act 2008, Road Traffic (Vehicles) Act 2012 and Road Traffic (Administration) Act 2008. Drivers must demonstrate that they are competent to drive a vehicle through complying with the requirements of Section 16 of the Road Traffic (Authorisation to Drive) Regulations 2014. Vehicles must be registered before they may lawfully be used on the road. The Road Traffic (Vehicles) Regulations 2014 details the specific requirements for examination against the Australian Design Rules, which allow a vehicle to be deemed roadworthy.

DoT measures its effectiveness in meeting this outcome through:

  • The percentage of vehicle examinations completed in accordance with the Australian Design Rules (Safe Vehicles);
  • The percentage of driver licences issued that comply with the Graduated Driver Training and Licensing System (Safe Drivers); and
  • The percentage of driver's licence cards issued within 21 days of completed application.

  Percentage of vehicle examinations completed in accordance with the Australian Design Rules (Safe Vehicles)

Image of Perth city traffic
Image of Perth city traffic

This indicator measures the extent to which vehicles meet established vehicle standards to deliver safe vehicles.

The data is derived from a sample of completed examination forms (Certificates of Inspection), which are reviewed by DoT's auditor. The number of forms that pass the criteria are counted and divided by the total number of forms audited. The results are then expressed as a percentage.

The sample audit is conducted on a weekly basis. The system is based on using automated (HYPERION) reports that provide details of vehicles that passed examinations in the last week as recorded in Transport Executive Licensing Information System (TRELIS), of which 10 samples are selected at random to a total of 100 per quarter.

The Certificates of Inspection created by TRELIS and/or the Vehicle Inspection System for each identified record are then checked and compared against the data in TRELIS to determine that all relevant sections of the examination have been completed and integrity of data maintained.

Description 2014-15 Actual 2015-16 Actual 2016-17
Actual
2017-18
Target
2017-18
Actual
Percentage of vehicle examinations completed in accordance with the Australian Design Rules (Safe Vehicles). 90% 92.3% 93.5% 100% 95.3.%

Reasons for significant variance

There was no significant variance noted this year between 2017-18 Budget Target and 2017-18 Actual or 2016-17 Actual and 2017-18 Actual.

  Percentage of driver licences issued that comply with the Graduated Driver Training and Licensing System (Safe Drivers)

Image of student and assessor
Image of student and assessor

This indicator measures the extent to which the licensing processes of drivers establish levels of competencies that will deliver safe drivers.

A sample of all driver licences issued under the Graduated Driver Training and Licensing System (GDT&LS) are reviewed by DoT's auditor and the number of licences that complied with each key component in the GDT&LS are recorded and divided by the total number of licences assessed. The resulting figure is then expressed as a percentage.

The sample audit is conducted on a weekly basis. The system is based on using automated (HYPERION) reports that provide the driver licences issued in the past week, of which 10 samples are selected at random to a total of 100 per quarter. All process components related to the GDT&LS are then checked to determine that compliance with each criterion is met.

Description 2014-15 Actual 2015-16 Actual 2016-17
Actual
2017-18
Target
2017-18
Actual
Percentage of driver licences issued that comply with the Graduated Driver Training and Licensing System (Safe Drivers). 96% 98.5% 97.3% 100% 94.3%

Reasons for significant variance

The variance between the 2017-18 Budget Target and the 2017-18 Actual is due to changes to the GDT&LS process within the first half of the reporting period that affected log book hours and declarations, impacting documentation provided for this KPI. As a result of this being resolved and processes strengthened, this KPI improved in the second part of the reporting period.

  Percentage of driver's licence cards issued within 21 days of completed application

DVS staff member attending to customer
DVS staff member attending to customer

DoT is committed to issuing driver's licence cards in a timely manner in order to provide excellent service to its customers.

This measure is calculated by dividing the total number of licence cards issued within the timeframe (21 days) by the total number of licence cards issued (multiplied by 100), to determine the percentage.

This indicator demonstrates that DoT is providing an effective service to its customers by issuing all driver's licence cards within 21 days of completed application.

Description 2014-15 Actual 2015-16 Actual 2016-17
Actual
2017-18
Target
2017-18
Actual
Percentage of driver's licence cards issued within 21 days of completed application. 100% 100% 100% 100% 100%

Reasons for significant variance

There was no significant variance noted this year between 2017-18 Budget Target and 2017-18 Actual or 2016-17 Actual and 2017-18 Actual.

 

Transport Annual Report

Page last updated: Mon Nov 5 2018 2:19:38 PM