Efficiency KPI

Efficiency key performance indicators are provided for Coastal Infrastructure, Marine Safety, On-demand Transport, Driver and Vehicle Services and Strategic Transport Policy and Integrated Planning.

  Measures of efficiency

Image of 140 William Street building
Image of 140 William Street building

The measures of efficiency relate to the outputs (services provided) to the level of resource inputs required to produce them, for example, cost per unit of output. While the effectiveness indicators measure the success in achieving the Departmental desired outcomes, the efficiency indicators measure the efficiency (in most cases, the cost per unit of the service delivered) in providing the services that relates to these outcomes.

When calculating cost measures of efficiency all costs involved with providing the service, such as corporate, division and business unit overheads are included.

The following expenditures have been excluded in calculating efficiency indicators as they either do not directly relate to the services provided by the Department or are not considered to be a cost of service delivery.

Image: DoT administrative offices at 140 William Street, Perth.

Non-reportable KPI Cost 2016-17
$ 000
2017-18
$ 000
Grant and subsidies 109,880 93,340
Non-core operation 31,272 28,756
Total Non-reportable Cost 141,152 122,096

For example, non-core operation costs include:

  • Functions that are not directly related to the reportable KPIs, such as all costs associated with administering the approximately 1,500 moorings under the various regulations where DoT charges a fee; and
  • On-demand Transport (OdT) costs associated with administration of grants and recurrent costs associated with the OdT reforms.

The variance between 2016-17 and 2017-18 is mainly due to the cessation of the grants relating to the On-demand Transport Reform Transition Assistance Package.

  Service 1: Strategic Transport Policy and Integrated Planning

Family cycling at Dunsborough
Family cycling at Dunsborough

This service contributes to the provision of leadership for strategic management and protection of economic nodes and networks through the provision of a range of services including:

  • Analysis, planning and implementation of urban infrastructure projects and models to manage future travel demands;
  • Strategic policy development which supports the achievement of sustainable, effective and practical solutions for Western Australian transport networks and addresses capacity issues;
  • Policy advice and strategic transport solutions to government;
  • Representation and negotiation, on behalf of the State Government, at national level transport-related forums to produce positive outcomes that promote and protect Western Australian interests;
  • Program management and delivery of major intermodal infrastructure planning and development activities that assists in economic development;
  • Quality assurance and assessment of the return on investment for government funds in transport projects; and
  • Monitoring industry and public demand-growth to provide best practice transport channels and access which alleviated environmental impacts.
Description 2014-15
Actual
2015-16
Actual
2016-17
Actual
2017-18
Target
2017-18
Actual
Average cost per policy hour for strategic transport policy development.1 $96.04 $96.04 $96.11 $110.80 $94.21
Average cost per planning hour for integrated transport planning development.2 $129.18 $116.34 $117.80 $129.12 $107.63

Reasons for significant variance

1 The variance between 2017-18 Budget Target and 2017-18 Actual is due to an accumulation of several factors including:

  • The transfer of resources to planning development areas and other projects;
  • Delays in projects and new initiatives resulting in lower than budgeted expenditure in employment and other costs; and
  • Efficiencies achieved through the Voluntary Targeted Separation Scheme.

There was no significant variance noted this year between 2016-17 Actual and 2017-18 Actual.

2 The variance between 2017-18 Budget Target and 2017-18 Actual is due to an accumulation of several factors including:

  • Delays in projects and new initiatives resulting in lower than budgeted expenditure in employment and other costs; and
  • Efficiencies achieved through the Voluntary Targeted Separation Scheme.

The variance between 2016-17 Actual and 2017-18 Actual is due to the higher number of hours allocated to planning development in 2017-18, consequently lowering the average cost.

  Service 2: Driver and Vehicle Services

Image of driver assessor in car
Image of driver assessor in car

This service contributes towards the provision of safe, accessible, sustainable and efficient transport services and systems through the provision of driver licensing and vehicle registration services for:

  • Setting motor vehicle standards in accordance with national and State Government requirements, examining motor vehicles for compliance with those standards and registering and transferring compliant motor vehicles;
  • Setting standards and requirements for the issue of a driver's licence in accordance with State Government legislation and national identity and security and privacy policies;
  • Assessing driver competency, issuing and renewing driver licences in accordance with national and State Government requirements and driver competency standards;
  • Securing and maintaining a database of registered vehicles and drivers and managing vehicle identification numbers to support the enforcement of road traffic and other relevant laws;
  • Collecting revenue on behalf of government; and
  • Informing and educating road users about driver licensing, vehicle registration and related requirements.

** UPDATE IMAGE **

Description 2014-15
Actual
2015-16
Actual
2016-17
Actual
2017-18
Target
2017-18
Actual
Average cost per vehicle and driver transaction.1 $17.90 $18.24 $18.37 $17.50 $16.80
Average cost per vehicle inspection performed by Vehicle Examination Centres.2 $147.05 $288.12 $289.33 $272.30 $360.25
Average cost per vehicle inspection delivered through Authorised Inspection Stations.3 $98.62 $121.04 $128.92 $115.88 $125.78
Average cost per driver assessment.4 $107.59 $97.25 $103.49 $106.10 $107.26

Reasons for significant variance

1 There was no significant variance noted this year between 2017-18 Budget Target and 2017-18 Actual.

The variance between 2016-17 Actual and 2017-18 Actual is due to the combined impact of a reduction in operating cost and an increase in transaction volumes. The reduction in operating cost is mainly due to the discontinuation of the APO WEBPOS contract and the associated software write-off.

2 The variance between 2017-18 Budget Target and 2017-18 Actual is due to the shift of inspection volumes from Vehicle Examination Centres (VEC) to Authorised Inspection Stations (AIS) with the expansion of the AIS partnership model. DoT has retained resources to effectively manage demand until the expansion process is complete.

The variance between 2016-17 Actual and 2017-18 Actual is due to the shift of inspections (reduced transaction volumes) from VEC to AIS with the expansion of the AIS partnership model. During this period DoT retained resources and effectively managed demand until the expansion process was complete. From 2018-19 DoT will only inspect light and heavy vehicles that require specialised skill set and vehicles that are high risk from a safety perspective.

3 The variance between 2017-18 Budget Target and 2017-18 Actual is due to the continued expansion of the Authorised Inspection Stations (AIS) partnership model in which there is a shift of inspection volumes from Vehicle Examination Centres to AIS. Furthermore, the volume of light vehicle inspections exceeded budget targets which required the corresponding commission to be paid to AIS.

There was no significant variance noted this year between 2016-17 Actual and 2017-18 Actual.

4 There was no significant variance noted this year between 2017-18 Budget Target and 2017-18 Actual or 2016-17 Actual and 2017-18 Actual.                                                                         
 

  Service 3: Coastal Infrastructure

Image of Exmouth Harbour
Image of Exmouth Harbour

This service contributes towards the Department's outcome of an accessible and safe transport system through range of coastal infrastructure services including:

  • Planning, building and managing new and existing land and water-based maritime facilities;
  • The provision of coastal engineering advice and solutions for new and existing land and water-based maritime facilities; and
  • The provision of oceanographic, cartographic and geographic information.

Image: Exmouth Harbour development.

Description 2014-15 Actual 2015-16 Actual 2016-17
Actual
2017-18
Target
2017-18
Actual
Average cost per day per maritime infrastructure asset managed. $74.90 $79.44 $94.18 $81.22 $80.81

Reasons for significant variance

There was no significant variance noted this year between 2017-18 Budget Target and 2017-18 Actual.

The variance between 2016-17 Actual and 2017-18 Actual is due to the 2016-17 one-off, unbudgeted revaluation loss of $8,931,450 on Coastal Infrastructure business unit land-based facilities. If this cost was removed from the 2016-17 Actual KPI calculations the KPI - Average cost per day per Maritime Infrastructure Asset Managed would be $80.07, which is only a 0.9% variance to the 2017-18 Actual.

  Service 4: Marine Safety

Image of Marine Safety vessel
Image of Marine Safety vessel

This service contributes towards the safe and sustainable navigable waters through the provision of a range of marine safety regulatory and education services including:

  • Regulation and administration of marine industry services and safety standards, including on water compliance patrols;
  • Licensing of recreations vessel, marine safety education, navigational services and aids in accordance with relevant legislation; and
  • Marine protection through provision of a pollution response team.

Image: Marine Safety patrol vessel.

Description 2014-15 Actual 2015-16 Actual 2016-17
Actual
2017-18
Target
2017-18
Actual
Average survey cost per commercial vessel.1 $3,383.72 $2,513.14 $1,392.33 $2,322.08 $1,202.32
Average cost per private recreational vessel registration.2 $102.74 $107.22 $127.23 $150.20 $140.03
Cost to maintain marine pollution response preparedness per registered vessel.3 $17.64 $23.15 $29.29 $30.31 $31.13

Reasons for significant variance

1 The variance between 2017-18 Budget Target and 2017-18 Actual is attributable to 2017-18 being the final year of transition of functions to the Australian Marine Safety Authority (AMSA). In accordance with the AMSA transition agreement plan, DoT has ceased using Departmental Surveyors and directs customers to contact Private Accredited Surveyors for survey work.

The variance between 2016-17 Actual and 2017-18 Actual is due to reduced employment costs in 2017-18 as a result of transferring the vessel survey function to AMSA.

2 The variance between 2017-18 Budget Target and 2017-18 Actual is due to lower than anticipated employment and repairs and maintenance costs.

The variance between 2016-17 Actual and 2017-18 Actual is due to a greater emphasis in 2017-18 on implementing a water safety education behaviour change strategy focusing on boater location, weather interpretation and safety equipment accessibility.

3 There was no significant variance noted this year between 2017-18 Budget Target and 2017-18 Actual.

The variance between 2016-17 Actual and 2017-18 Actual is associated with enhancing DoT's ability to fulfil Hazard Management Agency obligations in respect to the Maritime Environment Emergency Response.

  Service 5: On-demand Transport

Image of taxi roofs
Image of taxi roofs

This service provides a regulatory environment that encourages competition and innovation in the on-demand transport industry to deliver safe, accessible and efficient ondemand transport services for our community through:

  • Collecting and analysing data to regulate new and existing taxi and omnibus providers in the industry through education and compliance;
  • Administering travel subsidies for taxi users, students and pensioners; and
  • Supporting government planning and policy development for on-demand transport services.
Description 2014-15
Actual
2015-16
Actual
2016-17
Actual
2017-18
Target
2017-18
Actual
Cost of regulation per taxi plate administered. $3,478.72 $4,046.14 $1,812.27 $2,141.49 $1,669.02

Reasons for significant variance

The variance between 2017-18 Budget Target and 2017-18 Actual for the cost of regulating a taxi plate administered is associated with cost savings through implementation of efficiency measures as part of the On-demand Transport reform.

The variance between 2016-17 Actual and 2017-18 Actual is associated with cost savings through implementation of efficiency measures as part of the On-demand Transport reform.

 

Transport Annual Report

Page last updated: Tue Nov 6 2018 2:00:24 PM