Government policy requirements
Audit and Risk Management Committee
The Audit and Risk Management Committee (ARMC) provides independent assurance on corporate governance and monitoring responsibilities in relation to reporting, internal control structure, risk management systems and internal audit functions.
The ARMC chaired by the Director General includes the following members:
- Managing Director Transport Services;
- Managing Director Policy Planning and Investment;
- Director Office of the Director General (ODG); and
- Executive Director Finance and Commercial Services, Main Roads as the cross-Portfolio representative.
The Committee contains two ex-officio members, the Executive Director Finance and Procurement Services (Chief Finance Officer) and Manager Governance Review and Audit, Office of the Director General. A representative from the Office of the Auditor General also attends meetings as an independent member, and contracted internal auditors Ernst & Young attend as independent observers.
The Audit and Risk Management Committee met four times in 2017-18.
Operating under the approved Internal Audit Charter, the Internal Audit Function adds value by providing independent and objective consultation to improve the operations of DoT.
It helps DoT achieve its objectives by bringing a systematic and disciplined approach to evaluating and improving the effectiveness of risk management, controls, and governance processes.
DoT's internal audits are conducted by Ernst & Young, in accordance with the Financial Management Act 2006 and Institute of Internal Auditors International Standards for the Professional Practice of Internal Auditing.
The annual Internal Audit Plan is aligned with DoT's strategic objectives and risks, with a focus on core functions and controls.
Internal audits conducted in 2017-18 included:
- Freight Industry Grant Subsidy
- Fees and Charges
- Hull Identification Number Program Management
- IT Demand Management
- Leave Management
- Penetration Testing
- Driver and Vehicle Services Plates Retention Strategy Assessment
- Safe Active Streets Program Assessment
- Taxi User Subsidy Scheme
- Transition Assistance Package
- Coastal Infrastructure Business Unit Maximo Invoicing.
Recommendations from internal audits are managed and monitored through DoT's Audit Recommendation Management System. The status of implementation of recommendations are reported on a quarterly basis to the ARMC.
DoT is committed to ensuring a comprehensive risk management process that meets the requirements of Treasurer's Instruction 825 and the Public Sector Commissioner's Circular: 2015-03 Risk Management and Business Continuity Planning, and is aligned to the international standard AS/NZS ISO 31000:2009 Risk Management Principles and Guidelines.
A structured risk management approach is integrated into management, planning and operational processes. This assists DoT in achieving desired outcomes by providing a transparent process identifying what is essential for success, and demonstrating the decision-making process regarding the acceptance of risks.
DoT's fraud and corruption risk management process is incorporated within DoT's risk management framework. DoT's Fraud and Corruption Control Plan sets out the relevant policies and obligations for all employees with respect to preventing, detecting and responding to incidents of fraud and corruption.
DoT is committed to providing services to the diverse Western Australian community in a fair and non-discriminatory manner, and ensuring its employee profile reflects the community we serve.
DoT's Substantive Equality Framework Implementation Plan 2015-18 aims to meet the needs of our whole community, by improving access and outcomes for those with different needs.
To assist those from English speaking backgrounds or with literacy difficulties, DoT managed the National Austroads Project - Hazard Perception Test (HPT) for Cars and Motorcycles. Using state-of-the-art computer-generated imagery, car HPT video clips were produced and successfully implemented in October 2017, with motorcycle-specific HPT video clips planned for 2018-19.
The process of transferring an overseas driver licence has been simplified to assist those from Culturally and Linguistically Diverse (CaLD) backgrounds. With the Commonwealth Department of Social Services (DSS) Free Translating Service moving to an online document lodgement system, DSS can now send translated documents to the customer when they apply for a WA driver licence.
Employee awareness is key on a number of levels, with training provided for those in recruitment and selection, so panel members can ensure decisions are free from discrimination and bias. All jobs are advertised with an equity and diversity statement, encouraging people from culturally diverse backgrounds, Aboriginal peoples and people with disability to apply. Diverse WA Cultural Competency training is provided to all employees, with a completion rate of 87 per cent.
A network of employees acts as Access and Inclusion Champions, providing a contact point across the Department to:
- Promote Access and Inclusion news and events within their work areas; and
- Provide practical advice on equality matters.
Resources are provided so staff can effectively engage with CaLD communities, including a Community Engagement page on the Transporta portal, which links to a range of helpful materials.
DoT has partnered with other government agencies to develop strategies to improve service deliveries, including:
- Western Australian CaLD Across Government Network;
- Equal Opportunity Commission Substantive Equality forums; and
- Office of Multicultural Interests Language Services Workshops.
A relationship with North Metropolitan TAFE has allowed work experience students enrolled in the Settlement Language Pathways to Employment and Training (SLPET) course to gain on-the-job experience with DoT, providing benefits for students and employees alike as they learn from one another.
This employment-focused course aims to assist students from the Adult Migrant English Program with the transition to work in Australia. The 80-hour work experience placement means students can overcome the "no local experience" and start integrating into the Australian workplace.
DoT's Cultural Development Strategy highlights the values-driven workforce that embraces diversity and fosters a workplace where people want to belong.
Image: Azam Alidousti, Settlement Language Pathways to Employment and Training (SLPET) course, North Metropolitan TAFE.