KPI Overview
Key Performance Indicators (KPI) for year ended 30 June 2019
DoT's outcome structure and links to the overall Government Goals
The transport function is integral to business and commerce and is important for social interaction and connecting communities. DoT’s focus is on strategic transport policy and planning, regulation, and the delivery of safe and sustainable transport services and programs. This includes the licensing of drivers, vehicles, aircraft and vessels; developing and planning infrastructure; and setting and ensuring service and safety standards across the range of public and commercial transport systems in Western Australia.
Together with its portfolio partners, DoT has the expertise to deliver integrated transport plans and policy and high-quality services needed to connect a complex, interrelated economic and social network. DoT connects people with goods and services through an intricate system of roads, railways, airports, ports and waterways and keeps people safe within those networks through an integrated approach to planning, licensing, and education and compliance strategies.
The breadth and diversity of DoT’s functions and service means that DoT contributes to three of the Government’s strategic goals outlined in the following table.
Under an Outcome Based Management Framework, DoT contributes to three of the Government’s goals:
State Government Strategic Goals | DoT Outcomes | DoT Services |
---|---|---|
Future Jobs and Skills Grow and diversify the economy, create jobs and support skills development. |
Outcome 1. |
Service 1: Strategic Transport Policy and Integrated Planning |
Strong Communities Safe communities and supported families. |
Outcome 2. Vehicles and road users that meet established vehicle standards and driver competencies to deliver safe vehicles and safe drivers. |
Service 2: Driver and Vehicle Services |
Better Places A quality environment with liveable and affordable communities and vibrant regions. |
Outcome 3. An accessible and safe transport system. |
Service 3: Coastal Infrastructure Service 4: Marine Safety Service 5: On-demand Transport |
This section of the report provides an overview of how DoT successfully delivered these services and contributed to the State Government’s goals during the reporting period.
It also includes a summary of the results of our key performance indicators (KPI) as well as information on the significant community projects and customer focused programs that were undertaken or completed in 2018-19.
Key Performance Indicators (KPIs)
The following table outlines DoT's corporate KPIs and how they fit within the Department's outcome structure.
Departmental desired outcomes | Effectiveness indicators | Departmental services | Efficiency indicators |
---|---|---|---|
Outcome 1 Integrated transport systems that facilitate economic development |
|
Service 1: Strategic Transport Policy and Integrated Planning |
|
Outcome 2 Vehicles and road users that meet established vehicle standards and driver competencies to deliver safe vehicles and safe drivers |
|
Service 2: Driver and Vehicle Services |
|
Outcome 3 An accessible and safe transport system |
|
Service 3: Coastal Infrastructure |
|
Outcome 3 An accessible and safe transport system |
|
Service 4: Marine Safety |
|
Outcome 3 An accessible and safe transport system |
|
Service 5: On-demand Transport |
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Annual Report: Certification of key performance indicators (2018/2019) | Kb |
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