Other legal requirements

Other legal requirements including disability access and inclusion plan, reconciliation action plan and compliance issues.

  Act of Grace

In 2016-17, DoT made one Act of Grace payment for $1,045.

  Advertising agency

As required under section 175ZE of the Electoral Act 1907, the following statement relates to advertising expenditure, which includes creative development, media placement, market research, polling and direct mail.

Advertising agency Description 2016-17
The Brand Agency   $3,273.33
Adcorp Australia Limited Media advertising - non-campaign $15,178.38
Visible Online Marketing Media advertising - non-campaign $5,200.00
Carat Australia Media Services Pty Ltd Media advertising - campaign Nil
- Market research $45,450.00
- Polling Nil
- Direct mail Nil
Total   $69,101.71

  Better recordkeeping

DoT is committed to best practice recordkeeping to ensure compliance with the State Records Act 2000 (the Act) and the best business outcomes for the department. The following information is provided in accordance with the State Records Commission Standard 2, Principle 6.

Efficiency and effectiveness of DoT's recordkeeping systems

Systems are in place to effectively capture and manage DoT records, both digital and hard copy, to allow for efficient and compliant recordkeeping across the department. This is demonstrated in the high level of Objective usage and a recent Document and Records Management Internal Audit which reported "DoT has a mature and well defined records management process that is supported by detailed policies and procedures".

DoT's corporate Electronic Document and Records Management System (EDRMS) is Objective. All DoT staff have access to Objective, enabling them to capture and manage records in line with departmental policies and procedures. In 2017, Objective was upgraded to ensure ongoing version currency, enabling DoT to enhance the usability of the system across the agency.

Recordkeeping training and induction programs

It is mandatory for all staff to complete DoT's online Recordkeeping Awareness Training (RAT). The course covers the individual's obligations to comply with both DoT's recordkeeping policies and procedures and the State Records Act 2000. All DoT staff, including contractors, are enrolled in the course and at 30 June 2017, 90 per cent of those enrolled have completed the course.

Assessment of the course is integrated into the online module and all feedback provided is monitored and reviewed. The content of the course is regularly assessed to ensure it continues to encompass prevailing operational and administrative practices and processes.

DoT's employee induction program includes information relating to recordkeeping and the use of Objective. This information addresses employees' roles and responsibilities in creating, managing, maintaining and use of government records.

Objective online training is available for all new staff, and as a resource for existing staff. Face-to-face training is also provided, on either an individual or group basis. This comprehensive training is tailored to meet the specific needs of users and workgroups.

Training effectiveness

The effectiveness of DoT's recordkeeping training is reflected in the widespread use of Objective across the department, which is evidenced by the increasing number of corporate documents stored and managed in Objective. This is reinforced by positive feedback provided by staff through internal surveys on the use Objective and general awareness of recordkeeping.

Recordkeeping Awareness Training

  Compliance with Public Sector Standards and ethical codes

Image of Marine Safety officer speaking with recreational boaters

DoT is committed to fostering a culture of ethical behaviour and ensuring the highest standards of probity and accountability in all interactions. As public servants, DoT's employees are ultimately working for the people of WA, who expect them to act with integrity and to look after their interests. This places DoT in a position of trust, requiring standards of ethical behaviour that reflect community expectations.

During 2016-17, DoT continued to review its human resource management policies and procedures to empower managers to effectively manage their people in line with DoT's culture and values.

These reviews resulted in the following:

  • Online Recruitment and Selection training was delivered to provide managers with the skills to effectively and efficiently conduct fair and equitable recruitment and selection processes that comply with legislative requirements, the Public Sector Standards and Departmental policies and procedures.
  • Equal Employment Opportunity training was delivered to ensure employees understand their responsibilities in ensuring that the Department has a workplace free of discrimination and harassment.

DoT continued to make its Accountable and Ethical Decision Making online training program available to staff throughout 2016-17. 99 per cent of employees have completed this online training course.

Compliance issues

Three Breach of Standard claims relating to the Employment Standard were received in 2016-17. Two of the claims were considered and dismissed by the Public Sector Commissioner and one was withdrawn by the Claimant.

One breach of Standard claim relating to the Grievance Standard was received in 2016-17. This claim is currently being considered by the Public Sector Commissioner.

In 2016-17, 18 cases of non-compliance with the Code of Ethics/Code of Conduct were reported. 15 cases resulted in disciplinary investigations.

  Disability Access and Inclusion Plan

Image of access handrails on jinker jetty in Denham

DoT is committed to providing transport services and infrastructure for all Western Australians including people with disability, their families and carers.

This commitment is demonstrated in DoT's Disability Access and Inclusion Plan (DAIP) 2012-17, which identifies a number of key strategies to improve access to our services, information and facilities for people with disability.

The following was achieved in 2016-17:

  • DoT updated its procurement forms to remind staff to consider engaging Australian Disability Enterprises.
  • DoT provided marine safety training for 15 students with disability through its wheelchair accessible Marine Safety Education Boatshed. Training was modified as required to meet the needs of the students, with an interpreter engaged to deliver the Recreational Skipper's Ticket (RST) course to two hearing impaired students who went on to successfully gain their RST.
  • Accessibility was a key consideration when replacing Jetty 2 at Fremantle Fishing Boat Harbour. The gangway was designed to include:
    • Extended width and slope for improved wheelchair access.
    • An entry access control point installed at a height within reach of a person in wheelchair.
    • Transition plates to remove steps and reduce trip hazards.

The kerbing in front of the gangway was also modified to remove a step and facilitate wheelchair access. Further, grab rails were installed to assist users with restricted mobility to move between boat and pontoon.

  • Marine facilities in Denham were upgraded as part of the funded foreshore redevelopment. Accessibility improvements included:
    • Four designated disabled bays with delineated no parking zones adjacent to them.
    • Upgrades to disabled toilets.
    • The addition of handrails on inclusive access jinker jetty.
    • The addition of tactile indicators on all pram ramps throughout the site and entrances to pedestrian crossings.
  • A number of recently completed recreational boating infrastructure projects, funded through the Recreational Boating Facilities Scheme, also included works that enhance accessibility for the whole community.

In 2016-17, DoT's Access and Inclusion Committee formed a DAIP Working Group to develop a new DAIP 2017-22. The plan will identify strategies to further improve access and inclusion for people with disability in 2017-18 and beyond.

Image: Access handrails on jinker jetty in Denham.

  Reconciliation Action Plan

Image of RAP launch team

 

In May 2017, DoT launched its Reconciliation Action Plan (RAP) 2017-19 to foster reconciliation and contribute towards an Australia where Aboriginal and Torres Strait Islander peoples and cultures are fully recognised, respected and valued.

The RAP, developed in collaboration with the Department of Aboriginal Affairs and Reconciliation Australia, builds on the success of DoT's previous plan and identifies further opportunities to strengthen relationships and improve outcomes for Aboriginal and Torres Strait Islander people.

The following was achieved in 2016-17 to support our vision for reconciliation:

  • DoT continued to provide marine safety training for Aboriginal students through its Marine Safety Education Boatshed. Students from Clontarf Aboriginal College and Clontarf Foundation attended a Recreational Skipper's Ticket (RST) course to gain the knowledge and practical skills needed to safely operate a powerboat in Western Australia.
  • Several Aboriginal students from Lynwood Senior High School's Environmental and Academic Flexible Learning (LEAF) Program successfully gained their RST. The LEAF Program is designed to re-engage and assist students who are struggling with absenteeism, misbehaviour or learning and language difficulties
  • DoT continued to support Aboriginal businesses by renewing its contract with Kulbardi Pty Ltd for the supply of office stationery and updating its procurement forms to remind staff to consider engaging Aboriginal businesses.
  • DoT staff members commenced assisting in the development of the DriveAbout app - a national education resource for driver training and theory testing. The app contains animations to demonstrate road rules and will be available in a number of Aboriginal and migrant languages as well as a simple English version.
  • DoT continued to deliver its successful Remote Areas Licensing Program to more than 65 locations across the Kimberley, Pilbara, Mid West, Goldfields and Gascoyne regions.
  • Through its Remote Areas Licensing Program, DoT attended Community Open Days facilitated by the Department of the Attorney General to provide a multi-agency approach to driver licensing and Aboriginal justice issues. The teams attended 35 open days at 26 locations across the State and as a result:
    • Issued, reissued or renewed 111 driver's licences.
    • Conducted 90 theory tests for learner's permits.
    • Conducted 110 practical driving assessments.
    • Processed 138 changes of personal details such as names and addresses.
  • Through its Remote Areas Licensing Program, DoT was recognised as a category finalist in the 2016 Institution of Public Administration Australia (WA) Achievement Awards for partnering with government and non-government organisations to deliver learner's permit theory testing as part of a driver education or pre-employment program.

DoT will continue to implement the initiatives outlined in the RAP in 2017-18 and beyond with a strong focus on strengthening relationships with Aboriginal and Torres Strait Islander customers and considering their specific needs and priorities in developing integrated transport policies and plans.

Image: DoT's Reconciliation Action Plan 2017-19 was launched in May.
Some of the working group left to right: Mary Carew-Hopkins, Krisha Rowcroft (Dept. of Aboriginal Affairs), Shaye Hayden (Dept. of Aboriginal Affairs), Guy Hannivig-Jones, Jacinta Cunningham, Tom Daubney, Richard Sellers, Monica Dickerson, Nadine Johnston

 

Transport Annual Report

Page last updated: Mon Oct 30 2017 12:45:05 PM