Passenger transport vehicle equipment and modifications

Find out about equipment and vehicle modifications for authorised passenger transport vehicles (PTVs).

  Equipment and standards for PTVs

Passenger Transport Vehicle (PTV) authorisations are available in one or more of the following four categories of service:

  • On-demand rank or hail (OD-RH) (taxi);
  • On-demand charter (OD-C);
  • Tourism passenger transport (TPT); and
  • Regular passenger transport (RPT).

The standards that apply to a vehicle vary depending on the type of service being provided and are summarised in the following table. It is important to note that:

  • Responsibility for meeting these standards can fall with the driver, vehicle provider, service provider and any other person able to influence the outcome.
  • Offences may apply for failing to meet these standards or the PTV authorisations may be invalid.
  • Further standards apply in relation to the drivers and service providers.
Standard OD-RH (taxi) OD-C (charter) TPT RPT
Vehicle must be licensed. Yes Yes Yes Yes
Vehicle must be roadworthy.

Yes

Yes Yes Yes
Vehicle must be properly maintained. Yes Yes Yes Yes
Wheelchair Accessible Vehicle must meet prescribed standards. Yes Yes - -
Any motor cycle used must meet prescribed standards and motor cycle helmets of a prescribed standard must be provided. Yes Yes Yes Yes
Vehicle must not be marked like a taxi. - Yes Yes Yes
Vehicle must be clearly marked as a taxi. Yes - - -
Vehicle must be fitted with a roof light that is lit when the vehicle is available for hire and not lit when unavailable. Yes - - -
Vehicle must have the contact information of the booking service/s clearly and prominently painted or marked on it. Yes - - -
Vehicle must have a sign/sticker that identifies the ODBS that the vehicle is operating under by name or logo. The sign must be located either:
 
  • in the left of the rear window; or
  • in a position that is clearly visible from the rear of the vehicle while it is operating.

The sign/sticker must be clearly visible during the day and at night.

- Yes - -
The driver of a taxi must display their ID card so it’s clearly visible to passengers. Yes - - -
Vehicle must be fitted with an approved type of camera surveillance unit (NOTE: taxis operating outside of the Perth metropolitan area do not require a CSU until 1 July 2020 Yes - - -
Vehicle must have signs on the outside advising the passengers that they are being recorded.  Yes - - -
Vehicle fitted with a camera must have a sign on the inside advising the passengers that they are being recorded. - Yes - -
Recordings from a camera fitted to any type of passenger transport vehicle must be protected from misuse. Yes Yes Yes Yes
Fares on fare schedules must not be more than the prescribed amounts. Yes - - -
Fare schedules meeting the required standard must be displayed in taxis. Fare schedules must include the name of the associated booking service. Yes - - -
From 31 December 2019 all receipts provided must have the ODBS identifying details on them. Yes - - -
Taxis must have fare calculation devices (meters) installed that meet the prescribed requirements. Yes - - -
Payment terminal surcharges must not exceed 5%. Yes - - -
The authorisation number and contact information of the ODBS must be displayed in the vehicle. Yes - - -

  Approval of equipment, modifications and fittings

Some vehicle modifications, equipment and fittings must be approved by the Department of Transport (DoT) and all must comply with applicable standards e.g. Australian Design Rules.

Non-standard and modified vehicles will require an inspection before the vehicle can be licensed. Refer to the Licensing section for information on how to get a vehicle inspected, including applicable fees. Refer to the modify or construct a vehicle section for details on what modifications require approval.

 

ODT_P_Motor_Vehicle_Standards_Act_1989.pdf icon Motor Vehicle Standards Act 1989 Kb
External Link Department of Infrastructure, Regional Development and Cities: Australian Design Rules

  Fare calculation devices (meters)

The conditions governing fare calculation devices (meters) in PTVs in WA have changed. The commencement of the Transport (Road Passenger Services) Regulations 2019 (the Regulations) introduced new regulations controlling fare calculation devices (meters) in taxis.

As of 2 July 2019, vehicle operators are no longer be required to provide verification of meter calibration, which has been conducted by a distance check (country taxi-cars) or a registered meter mechanics inspection advice card. Authorised On-demand Booking Services (ODBS) must ensure that a fare calculation device is  calibrated so that it determines the fare in accordance with the regulations.

Further to this, DoT will no longer approve fare calculation devices. In line with the chain of accountability approach, the Transport (Road Passenger Services) Act 2018 (the Act) places a greater responsibility on ODBS for ensuring that fare calculation devices (meters) are installed and operating correctly.

Fare calculation device requirements

All fares and other figures displayed on the fare calculation device must be clearly visible to passengers in the vehicle who wish to view them, whether on the device itself or by means of an auxiliary device (such as those in the rear of wheelchair accessible vehicles).  The fare calculation device must:

  • display the fare, including any additional fees, charges or tolls, in numerals, in Australian dollars;
  • be capable of accurately calculating the fare at all times when the vehicle is being used as an on-demand rank or hail (taxi) vehicle; and
  • be calibrated so that it determines the fare in accordance with the Regulations.

The fare calculation device must be:

  • resistant to tampering and vandalism and in working order; and
  • securely fixed to the vehicle; or
  • secured in a mounting that is designed and manufactured for that purpose and is fixed to the vehicle in the manner intended by the manufacturer.

Fare calculation device mounting

The fare calculation device must not be located in any position, or installed in any way, in which it is likely to cause injury to the driver or any passenger during normal operation of the on-demand rank or hail (taxi) vehicle or in the event of severe acceleration or deceleration.  The mountings will be assessed for compliance at the inspection.

Installing a fare calculation device where a vehicle modification occurs may form a change or alteration from the Manufacturers’ Specifications. Details of which modifications may require approval and how to seek approval can be found on the Modify or construct a vehicle page.

  Raised lettering for people with vision impairment or low vision

Image of taxi ID plate
Image of taxi ID plate

It is a Commonwealth Government requirement that people with vision impairment or low vision must be able to identify the taxi they are travelling in, to confirm it is a registered vehicle.

Raised taxi registration numbers must be placed on the exterior passenger doors of the taxi, forward of the handle (as pictured below).

For further information, please visit the Transporting people with a disability page.

  Optional equipment for driver safety

Optional equipment such as driver protection screens can be installed, provided relevant criteria and standards are met.

  Multi-purpose taxi (modifications for people in a wheelchair)

Owners of suitable on-demand rank or hail (taxi) vehicles may be eligible for a Vehicle Modification Grant to contribute to the cost of purchase and installation of an appropriate wheelchair hoist and restraints.

More information on grant eligibility and the application process will be available following the introduction of the new PTV authorisations in July 2019.

Wheelchair Accessible Vehicles (WAVs)

A wheelchair accessible vehicle used to provide an on-demand passenger transport service must comply with:

  1. AS/NZS 3856.1:1998, Hoists and ramps for people with disabilities – Vehicle mounted, Part 1: Product requirements;
  2. AS/NZS 3856.2:1998, Hoists and ramps for people with disabilities – Vehicle mounted, Part 2: Installation requirements;
  3. AS/NZS 10542.1:2015, Technical systems and aids for people with disability – Wheelchair tiedown and occupant-restraint systems, Part 1: Requirements and test methods for all systems; and
  4. The provisions of Part 9 of the Disability Standards for Accessible Public Transport 2002 as they apply to taxis.

Copies of these Standards are available for viewing at the Department of Transport, On-demand Transport, 20 Brown Street, East Perth, WA 6004.

ODT_P_Disability_Standards_Accessible_Public_Transport_2002.pdf icon Disability Standards for Accessible Public Transport 2002 Kb

 

Page last updated: Fri Sep 6 2019 3:28:17 PM