On-demand Transport

Reform graphic

On-demand transport reform

Changes to legislation will bring taxis and charter services under a single Act, placing greater responsibility on industry for the safety of the services they provide.


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Transporting a guide dog

Guide Dogs are granted access rights to everywhere their user goes. It's important to remember that if a Guide Dog is refused entry, in effect, so is their user.


Perth city from Elizabeth Quay

Information for new On-demand Transport Drivers

In Western Australia, both the driver and the vehicle that is being used for on demand transport work must have the appropriate authorisations from the Department of Transport.



On-demand transport includes a taxi, charter vehicle or regular passenger transport vehicle, which provides a passenger with flexibility around the route they take and the time they travel.

On-demand transport companies

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Read more about: On-demand transport companies

In this section you will find details on company responsibilities, vehicle bonds and becoming a taxi dispatch service provider.

On-demand transport drivers

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Read more about: On-demand transport drivers

In this section drivers can find information on licences, leasing, driver responsibilities, compliance checks and safety.

On-demand transport passengers

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Read more about: On-demand transport passengers

Find out about the different types of transport options for passengers, safety, fares, subsidies and transport for people with a disability.

On-demand transport reform

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Read more about: On-demand transport reform

On-demand transport reforms will create a simpler environment for the industry while reducing red tape.

On-demand transport vehicles

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Read more about: On-demand transport vehicles

This section provides information on camera surveillance units, vehicle maintenance, examinations and safety standards, fees and charges and buying and selling taxi plates.

On-demand transport news/industry updates

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Read more about: On-demand transport news/industry updates

Access to media statements, industry fact sheets, statistics and reports here.

On-demand transport forms and publications

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Read more about: On-demand transport forms and publications

Here you will find forms and publications available relating to on-demand transport services in Western Australia.

Contact On-demand Transport

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Read more about: Contact On-demand Transport

Contact On-demand Transport to report a safety or non-compliance issue or for any questions or feedback regarding on-demand transport services.

On-demand transport site map

Use this page to help locate key areas of the On-demand Transport site.

Go to On-demand transport site map
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Page last updated: Fri May 12 2017 2:29:18 PM