This form is for enquiries only. You can also submit a complaint, compliment or feedback or to contact the Department of Transport and Major Infrastructure (DTMI) another way, visit the get in touch page.
DTMI is committed to an accessible, fair and equitable feedback process and to improve processes and services to provide a positive customer experience as part of our Customer Feedback Management Policy. Please note we will not respond to any feedback which contains sexist, racist or any other anti-social or inappropriate comments.
Enquiry form
The Department of Transport and Major Infrastructure (DTMI) collects personal information through this service, including your name, address, email address, phone number and enquiry details, so we can respond to your enquiry and assist you with driver and vehicle licensing matters.
You may also choose to provide additional information, such as your driver’s licence number, vehicle licence number and date of birth. This information is optional but may help us to identify your records and respond to your enquiry more efficiently.
We use your personal information to respond to and manage your enquiry, verify your identity (where required), and administer and improve our services. This is a voluntary service. If you do not provide the required information, we may not be able to respond to your enquiry or assist you effectively. DTMI may use the information for related purposes or disclose it to third parties in circumstances permitted or required by law.
DTMI will handle your personal information in accordance with the Privacy and Responsible Information Sharing Act 2024. For more information about how we handle personal information, including how to access or correct it, please visit transport.wa.gov.au/privacy.
Please complete all relevant fields as fully as possible in order for us to best respond to your query.