Follow our step-by-step instructions on how to pay your traffic infringement online. You can follow these instructions if you were the driver at the time of the offence and wish to pay the infringement in full.
You will need to log into your DoTDirect account for payment plans, payment extension, nominate the driver and request for the matter to be heard in court.
Transcript
[Text on a blue screen: Paying your traffic infringement online].
[Music]
[Visual: The viewer is taken through a series of animated screenshots of each page with items mentioned by the narrator highlighted].
Narrator: Starting on the Transport WA homepage, click Pay a Traffic Infringement, or navigate to the Online Services menu in the top right and click Pay Infringement.
Once you are on the View or Pay Your Traffic Infringement page, enter the infringement number and either the vehicle plate number or biller code reference number. Click Search to proceed.
If the infringement notice fails to load, please check the due date of your infringement notice.
If it has passed, call the infringement services team.
[Visual: pop up of mobile phone with text reading “Infringement Services. (08)9320 4444. Infringementservices@transport.wa.gov.au ”. Animated screens continue].
Check that all details listed on the infringement notice match the infringement shown on the screen. If the details shown are incorrect, call the infringement services team.
[Visual: pop up of mobile phone with text reading “Infringement Services. (08)9320 4444. Infringementservices@transport.wa.gov.au ”. Animated screens continue.]
If the details are correct and you are the responsible driver of the vehicle, click the Pay button. Payments made through this channel must be made in full.
[Visual: pop up reading “Request payment extension. Pay via instalments. Identify driver. Request court elect. DoTDirect logo. Animation continues].
If you want to request a payment extension, a direct debit payment instalment plan, to identify the driver, or elect for the matter to be heard in court, log in to your Direct account.
Please read the important information about payment.
Once you have read and understood the information, click Proceed to Payment.
On the payment page, enter the details of your debit or credit card.
The CVN can usually be found on the back of the card.
Once you are sure the details are correct, click Process Payment.
If your payment is successful, your payment receipt will be displayed.
You have the option to print or email yourself a copy.
When you have finished, click the Go Back to Homepage to return to the Transport WA homepage.
[Text on a blue screen: Government of Western Australia Department of Transport and Major Infrastructure logo. For more information, visit: transport.wa.gov.au/trafficinfringements ]
End of transcript
How to pay your traffic infringement online
- In the top righthand corner of the TransportWA website, click Online Services.
- Under Manage your account in the left column, click the Pay infringement option. You will be redirected to the View or pay your traffic infringement page.
- Enter your Infringement/notice number and vehicle plate or reference number into the available fields and click Search. You will find your account number at the bottom of your infringement notice.
- If the infringement notice fails to load, please check the details entered or the due date. If the due date has exceeded, a final demand notice will be issued.
- The offence details will display on the screen. Check all the details listed on the infringement notice match the details on the screen. If they are correct, Click the Pay button.
- If the infringement details are incorrect, please contact the Infringement Services team on (08) 9320 4444 or email infringementservices@transport.wa.gov.au
- Make sure you read and understand the information about the payment then click the Proceed to payment button.
- Enter your credit or debit card details then click the Process payment button.
- If the payment is successful, you will be given a receipt number on the screen.
- You have the option to email or download a copy of the receipt. Enter your email address into the fields required and click the Send email button or download the receipt by clicking the Download Receipt button.
How to pay a traffic infringement on DotDirect
- Follow the steps to login to DoTDirect or create a DoTDirect account.
- Once you are in DoTDirect, click on Infringements across the top screen in the blue menu.
- The list of infringements issued to you are listed below. This may include infringements you have already paid. Click view details on the infringement you wish to pay.
- If the infringement notice fails to load, please check the details entered or the due date. If the due date has exceeded, a final demand notice will be issued.
- The offence details will display on the screen. Check all the details listed on the infringement notice match the details on the screen. If they are correct, Click the Pay button.
- If the infringement details are incorrect, please contact the Infringement Services team on (08) 9320 4444 or email infringementservices@transport.wa.gov.au
- Make sure you read and understand the information about the payment then click the Add to trolley button.
- Confirm this is the infringement you wish to pay, then click the Next button.
- Tick the checkbox to confirm you have reviewed the items and all information is correct. Click the Proceed to payment button.
- Enter your credit or debit card details then click the Process payment button.
- If the payment is successful, you will be given a receipt number on the screen.
- You have the option to email or download a copy of the receipt. Enter your email address into the fields required and click the Send email button or download the receipt by clicking the Download Receipt button.