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Vulnerability Disclosure Statement

If you believe you've discovered a potential security vulnerability affecting Department of Transport and Major Infrastructure (DTMI) systems, please report it to:

Email: vulnerabilitydisclosure@transport.wa.gov.au

In Scope

This disclosure policy applies to:

  • Public-facing DTMI websites and web applications hosted under:
    • *.transport.wa.gov.au.
    • *.plateswa.com.
    • *.yourmove.org.au.
    • *.metronet.wa.gov.au.
    • *.westport.wa.gov.au.
    • go.wa.gov.au.
  • Online services and portals used by WA citizens and businesses to interact with DTMI.

Out of Scope

  • Third-party services or platforms not operated by DTMI.
  • Subdomains or systems managed by other WA Government agencies.
  • Activities such as denial-of-service (DoS/DDoS), phishing, physical access attempts, or uploading malware.
  • Learn&log service

In general, low severity issues without a direct security impact (weak SSL cipher suites, missing HTTP security headers, SPF/DKIM/DMARC misconfiguration, etc) will not be considered in scope.

If you're unsure whether a system is in scope, please contact us before proceeding with any testing.

What to Include in Your Report

Please provide as much detail as possible, including:

  • A clear explanation of the potential vulnerability.
  • A list of affected products, services, or systems.
  • Steps to reproduce the issue.
  • Proof-of-concept code or screenshots (if applicable).
  • Your contact information.

What Happens Next

We will:

  • Acknowledge your report within 5 business days.
  • Keep you informed of progress and remediation steps.
  • Work with you to agree on a public disclosure timeline.
  • Credit you for the discovery, unless you prefer to remain anonymous.

What We Don’t Do

  • We do not offer compensation for vulnerability reports.
  • We will not share your personal details without your consent.

Confidentiality

We ask that you:

  • Do not publicly disclose the vulnerability until we provide written consent.
  • Maintain confidentiality of any sensitive information shared during the process.