Follow our step-by-step instructions on how to make the switch from paper billing to eBilling through your DoTDirect account.
Transcript
[Text on a blue screen: How to switch to eBilling. DoTDirect.]
[Music]
[Visual: The viewer is taken through a series of animated screenshots of each page mentioned by the Narrator. Specific areas of text on the page are highlighted in marron, sample text is used to fill in form fields, and buttons and checkboxes are circled in maroon.]
Narrator: Once you have successfully logged in to DotDirect and are on the Overview page, go to the menu at the top of the screen and click the Profile button.
On the Profile page, you will be able to see all the information associated with your DotDirect profile.
Double-check that your email address is current and correct, as once you have enabled digital billing, this is the email address your invoices will be emailed to.
If you wish to update your email address, you can do so by clicking the Change link next to your email address.
Once you have checked your email address is correct, navigate down the page to the collapsed section labelled Invoices and Notices Delivery Preference.
This section will display your current delivery method.
If you are currently receiving invoices and notices by paper, you will also be able to see the address that they are being sent to.
Click the Change Delivery link to update your delivery method.
You should be able to see the two delivery options.
Once you have made the change, the Save Selections button should become active.
Click it to confirm your decision.
You will now be returned to the Profile page.
If you have successfully changed your delivery preferences, a blue banner and a little information box should appear in the top right corner of the screen.
You will also receive an automated confirmation email.
You can now log out of DotDirect.
[Text on a blue screen: Government of Western Australia Department of Transport and Major Infrastructure logo. For more information, visit: transport.wa.gov.au ]
End of transcript
How to switch to eBilling
- Follow the steps to login to DoTDirect or create a DoTDirect account.
- Once you are in DoTDirect, click on Profile across the top of the screen in the blue menu. Check the email address listed in your profile is correct, as this will be used to receive your bill/s.
- If your email address is incorrect, click the Change button to edit your email.
- Click Invoices and notices delivery preference dropdown item.
- If you wish to continue receiving paper invoices, check your postal address is correct.
- Click Change delivery button.
- Select the delivery option you prefer for your bills by clicking on the circle next to Email or Paper.
- Click Save selections to save this preference.
- A confirmation alert will appear across the top of the screen. You will also receive a confirmation email that your preference has changed.