Follow our step-by-step instructions on how to renew your driver's licence online.
Transcript
[Text on a blue screen: Renewing your driver’s licence. DoTDirect.]
[Music]
[Visual: The viewer is taken through a series of animated screenshots of each page mentioned by the Narrator. Specific areas of text on the page are highlighted in marron, sample text is used to fill in form fields, and buttons and checkboxes are circled in red.]
Narrator: Starting on the Transport WA homepage, click on the Online Services button found in the top right corner of the screen.
An Online Services menu should drop down from the top of the screen.
Go to the far-left column labelled Manage Your Account and click the first option, Pay Online.
Once you are on the DoTDirect payment lookup page, enter your account number into the field provided, then click the Lookup Details button.
[Visual: A pop-up with an example of the bottom section of a Renewal Notice framed on blue circular background. The Account Number is highlighted, and the animation returns to the DoTDirect screenshots as narrated.]
Narrator: Your Account Number can be found at the bottom of your renewal notice.
On the Confirmation page, you will see the vehicle details associated with the account number.
Once you have ensured that these are correct, click the checkbox to confirm and then press Continue.
[Visual: A pop-up of a mobile phone and the Contact Centre number 13 11 56 framed on a blue circular background. The animation continues with DoTDirect screenshots as narrated.]
Narrator: If the details shown are incorrect, please call the contact centre before proceeding any further.
On the Amount page, scroll down until you find the Payment Options section.
Here, you will need to select whether you want to renew your vehicle for three, six, or 12 months.
Once you are sure about your selection, click the Proceed to Payment button.
On the Payment page, enter the details listed on your chosen debit or credit card. The CVN can usually be found on the back of the card.
Once you are sure the details are correct, click the Process Payment button.
If the payment is successful, you will be taken to the Complete page.
Here, you will be able to see your receipt number and have the option to either print or email yourself the receipt.
[Text on a blue screen: Government of Western Australia Department of Transport and Major Infrastructure logo. For more information, visit: transport.wa.gov.au ]
End of transcript
How to renew your vehicle licence online
- In the top righthand corner of the TransportWA website, click Online Services.
- Under Manage your account in the left column, click the Pay online option. You will be redirected to the DoTDirect Payment Lookup page.
- Enter your account number into the available field and click the Lookup Details button.
- You will find your account number at the bottom of your renewal notice.
- Confirm the vehicle details are correct by clicking the check box.
- If the vehicle details are incorrect, check the account number has been entered correctly or get in touch with our team.
- Click the Continue button.
- If you wish to pay by debit or credit card, select the payment option you wish to pay. You have the option to renew the vehicle licence for 3-, 6-, or 12- months. Once you have selected the payment option, click the Proceed to payment button.
- Enter the details of the debit or credit card then click the Process payment button.
- If the payment is successful, you will be given a receipt number on the screen.
- You have the option to email or print a copy of the receipt. Enter your email address into the fields required and click the Email receipt button or print the receipt by clicking the Print Receipt button.