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Published on 26 Feb 2026

How Samir updated his name in DTMI systems as a Non-Australian Resident

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How to/resources

Samir is a non-Australian resident currently living in WA. He would like to change the name on his licence. As a non-Australian resident Samir must first apply to amend his personal information via a Freedom of Information (FoI) request through the Department of Home Affairs (DHA) with a 424C form.

Unless he becomes a permanent resident, this is the only avenue available to register a change of name. He will also need to gather other identity documents.

Next steps for Samir

Step 1: Understanding the Requirements

As a non-Australian resident, Samir cannot use overseas documents to create the link for his name change. Instead, he must present the FoI decision letter (not application letter) from DHA confirming his approved name change.

Step 2: Obtain a DHA FoI Decision Letter

Before changing his name with DTMI, Samir completes a Request for Amendment or Annotation to Personal Records (424C) Form obtained via the Department of Home Affairs (DHA) website.

Samir notes on the form he is a WA Department of Transport and Major Infrastructure customer that requires a FOI letter with a screenshot of the visa database showing his name details. You may first need to change your name with DHA if the name in their database is not what you wish to be known by.

Step 3: Preparing the Required Documents

Primary and Secondary Proof of Identity (POI)

To meet DTMI requirements, Samir needs to provide Primary and Secondary proof of identification documents. He notes the documents must include a signature. After reading the list of documents Samir chooses to bring in:

  • His current WA driver’s licence (Primary POI)
  • His bank card with signature (Secondary POI)

Form C4 – Change of Personal Details

Samir completes a Change of Personal Details - Form C4 [PDF 261kb] to formally request the name change.

DHA FoI Decision Letter

This official letter confirms that the Department of Home Affairs has approved Samir’s name change request to his new name.

Step 4: Visiting a DTMI service centre

Samir visits a DTMI service centre with all his documents. He submits:

  • His completed Form C4 Change of Personal Details
  • His Primary and Secondary Proof of Identity documents
  • His DHA FoI decision letter

He must pay $33.30 for a replacement driver’s licence card.

The Outcome

Samir’s name was successfully updated in the DTMI system. He received his new WA driver’s licence showing his updated name. The new card arrived in the post in 10 – 15 business days.

Key Takeaways

  • Non-Australian residents must provide a Department of Home Affairs FoI decision letter to verify a name change.
  • The process must be completed in person at a DTMI service centre, regional DTMI office, or authorised agent.
  • Standard identity documents and a completed Form C4 are still required.
  • The replacement driver’s licence incurs a $33.30 fee.

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