COVID-19: Updates on Department of Transport services

Visit a licensing centre or agent

Locate a Department of Transport (DoT) Driver and Vehicle Services Centre or Agent.

Note: On Wednesday 31 March 2021 the temporary Welshpool Driving Assessment centre closed. Our other centres continue to operate as normal, with PDA timeslots available.

Locate a Driver and Vehicle Services centre or agent.

  Licensing centre current wait times

COVID restrictions impacting wait times
These wait times are in centre wait times once a customer is issued with a service ticket.

Due to COVID restrictions, there are limited numbers of customers allowed in centres and customers may be required to wait outside a centre prior to being issued with a ticket. DoT is unable to advise on how long customers wait prior to being issued a service ticket.

  Department of Transport licensing service business hours

Unless otherwise stated, DoT Driver and Vehicle Service centres are open between the hours of am and pm Monday to Friday (excluding public holidays). Parking facilities are available near all metropolitan DVS centres.

Test commencement times:

  • Computerised Theory Tests (CTT) must commence before pm.
  • Hazard Perception Tests (HPT) must commence before pm.
  • Customers with a Keys for Life certificate do not have to complete CTT testing.

DoT contact number: 13 11 56

Do I need to book my HPT?

There is no requirement to book a HPT at any of our metropolitan Driver and Vehicle Service (DVS) centres or regional DoT centres, although HPT tests must commence before 3.45 pm.

You may need to book your HPT if you intend to take the test at a regional authorised agent. Call before you attend to find out whether a booking is necessary.

Use the search option at the top of the page to find available services in your area.

  Licensing services at participating Australia Post outlets

There are two types of DoT authorised Australia Post outlets:

  1. DoT account payment and driver's licence Photopoint outlets
  2. DoT account payment outlets only.

Unless otherwise stated, Australia Post outlets are open between the hours of 9:00 am and 5:00 pm Monday to Friday (excluding public holidays).

Paying your DoT account at an Australia Post outlet

To provide customers with choice and convenience in accessing our information and services, selected driver and vehicle services can be completed at participating Post Offices, including:

  • Pay your Department of Transport account. 1
  • Driver's licence renewals. 2
  • Vehicle licence renewal. 3
  • Transfer of vehicle ownership. 4
  • Pay licensing offences, infringement. 1
  • Pay licensing transfer infringements. 1
  • Pay licence plate Infringements. 1
  • Pay licensing boat renewal. 5

Notes:

  1. Please ensure your payment is accompanied by an invoice.
  2. Please have the driver's licence renewal notice and ensure the details on the notice are correct.
  3. Please have the vehicle licence renewal invoice and ensure the vehicle and owner details are correct.
  4. Please present the transfer of vehicle ownership invoice and ensure the details are correct.
  5. Please ensure your payment is accompanied by an invoice and that all the details are correct.

Australia Post contact number: 13 13 18

Opens in a new window Australia Post: WA driver and vehicle licences

  Authorised agents licensing service business hours (limited services)

Authorised agents are licensing service providers that offer selected driver and vehicle services on behalf of the DoT.

All authorised agents offer the following services:  

  • Pay your Department of Transport account. 1
  • Driver's licence renewals. 2
  • Vehicle licence renewal. 3
  • Transfer of vehicle ownership. 4
  • Pay licensing offences, infringement. 1
  • Pay licensing transfer infringements. 1
  • Pay licence plate Infringements. 1
  • Pay licensing boat renewal. 5

Notes:

  1. Please ensure your payment is accompanied by an invoice.
  2. Please have the driver's licence renewal notice and ensure the details on the notice are correct.
  3. Please have the vehicle licence renewal notice and ensure the vehicle and owner details are correct.
  4. Please present the transfer of vehicle ownership invoice and ensure the details are correct.
  5. Please ensure your payment is accompanied by an invoice and that all the details are correct. 

Some authorised agents:

  • have varied opening hours.
  • offer additional services including Computerised Theory Tests, and Hazard Perception Tests, 
  • act as a PhotoPoint outlet.

The availability of services and opening hours at authorised agents are subject to change. Call your authorised agent to find out if they provide the service you need.

Computerised Theory Tests and Hazard Perception Tests at an authorised agent

Test commencement time (where conducted) may vary:

  • Computerised Theory Tests (CTT).
  • Hazard Perception Tests (HPT).
  • Customers with a Keys for Life certificate do not have to complete CTT testing.

Do I need to book my HPT?

There is no requirement to book a HPT at any of our metropolitan Driver and Vehicle Service (DVS) centres or regional DoT centres, although HPT tests must commence before 3.45 pm.

You may need to book your HPT if you intend to take the test at a authorised agent. Call before you attend to find out whether a booking is necessary.

Use the search option at the top of the page to find available services in your area.

  DoTDirect online account and paying online

Pay online

If your renewal account is current, you can pay online by credit card using our online payment facility.

You will need your account number to make online payments for your driver's licence or vehicle licence (registration). If you have misplaced your account number, you can find it using our online account number enquiry tool.

Pay your account (online)
 
Account lookup (online)
 

 

Pay through your DoTDirect online account

You can pay your renewals through your DoTDirect online account. Driver and vehicle licence payments that are due can be paid through your to-do list without the need for an account number.

You can also view your boat registration, vehicle and driver's licence information in one convenient location from a single login.

For more information and frequently asked questions visit the DoTDirect FAQs or find out how to register.

Register for your online account Login to your online account

 

About using DoTDirect

  • Our online payment service is unavailable between 8:00 pm Sunday - 1:00 am Monday WST due to routine maintenance.
  • All information on the system is secure to prevent any other party intercepting your credit card details.
  • If you have a pension concession card, please refer to your vehicle licence renewal notice to find out if you need to present your card at a DVS centre or regional agent before renewing.
  • You need to notify DoT within 21 days if you have changed address. Find out how to change your address online.
LBU_FEES_FAQ_PaymentsFeesConcess.pdf icon Payments, fees and concessions (Frequently Asked Questions) Kb

  Driver and Vehicle enquiries (online)

This form is designed for Driver and Vehicle (licensing) enquiries only.

Please note we will not respond to any feedback which contains sexist, racist or any other anti-social or inappropriate comments.

  Vehicle inspections and transfers

Get a vehicle inspected

You may need to get your vehicle inspected in order to license it, remove a defect notice (yellow sticker), or if your vehicle requires an annual inspection.

Find out how and where to get your vehicle inspected in Western Australia.

Get a temporary movement permit

A temporary movement permit allows you to move an unlicensed vehicle to be inspected for the purposes of licensing or repairs prior to licensing.

Find out more about temporary movement permits and how to obtain one.

 

Page last updated: Fri Jun 18 2021 9:27:00 AM