If your vehicle (rego) or driver’s licence renewal notice has a $0 fee, we still need you to action it like you would any other renewal. This is to tell us that you wish to keep this licence/rego active and current.
You have multiple options to do this:
- Use our Pay Online option. Enter your customer reference number (found in the payment advice section) and follow the instructions. Note: You won’t have to pay anything!
- Receipt it on DoTDirect. Log into your DoTDirect account and follow the steps outlined in your to-do list.
- Call us on 13 11 56.
- Visit an Australia Post outlet.
- Visit us at a service centre or regional agent.
If you fail to do this, you could be found driving without a licence or an unregistered vehicle, resulting in additional penalties.
Why do you have a $0 renewal amount?
A $0 amount on your notice could be due to concessions applied to your account, adjustments (over or under payments) or industry related licences.
