Log in and register with DoTDirect

Find out how to log in, register and update your details on DoTDirect.

DoTDirect is our online system that makes it easier to pay your licences and manage your details with the Department of Transport

Log in or register for an account to get started

Log in to your online account Register for DoTDirect

How to register

Register online

All you need to register for an account is a:

  • unique email address and your WA driver's licence or learner’s permit; and
  • vehicle licence or a registration code.

If you do not have a registration code, you can request a code during the registration process and it will be mailed to you within 5 days.

To register for a DoTDirect account you will need to create a username and password.

Register for DoTDirect

 

Register in person

You can register in person at a Driver and Vehicle Services (DVS) centre or regional DoT office with:

  • original primary and secondary proof of identity documents; and
  • completed DoTDirect individual application form (E111A below).

 

Register by phone

You can register by phone on 13 11 56. You will need to verify your identity with us, and provide:

  • a WA vehicle plate number and the last six digits of the vehicle identification number or VIN; or
  • last payment date and method of payment of WA driver’s licence renewal if a vehicle is not owned.

Two-factor authentication

We now require two-factor authentication (2FA) to access your DoTDirect account.

That means you’ll be prompted to turn on 2FA the next time you log in.

Once you have enabled 2FA, you will need to enter your password and the verification code sent via SMS to your mobile number each time you access DoTDirect.

2FA is another way we keep your personal information safe and protect against unauthorised transactions.

Did not receive a SMS verification code?

If you did not receive a SMS verification code or are unable to login using the code, you can:

  • check your unknown sender SMS messages folder on your device
  • wait a few minutes and try requesting another SMS code
  • select “Sign in another way” after entering your password, then enter your driver’s licence and vehicle licence details to verify it’s you signing in
  • call us on 13 11 56 or visit a DVS centre, regional DoT office or agent if you’ve changed your mobile phone number.

Updating your details on DoTDirect

You can update your address, email or mobile phone number under the 'Profile' section of your DoTDirect account.

Find out more about changing your name or gender with DoT.

FAQs

Do I need to create a username and password to get online with DoTDirect?

You can choose to create an account with us, which includes setting up a DoTDirect username and password; or you can log in to DoTDirect with a digital identity.

Can I register for an account if I don’t have a WA driver’s licence or learner’s permit?

Yes. You can still register at a Driver and Vehicle Services (DVS) centre or regional DoT office in person with original proof of identity documents or over the phone with proof of identity verification. However, you will not be able to register online immediately if you do not hold a WA driver’s licence or learner’s permit.

I’ve tried to log in 3 times or more and now I am locked out of my account, what should I do?

The account will be locked for one hour after which you can log in with your username and password. If you have forgotten your username or password, select 'Forgot username?' or 'Forgot password? on the DoTDirect login page.

If you have previously linked your myGovID Digital Identity with DoTDirect, you can access DoTDirect immediately by logging in with your Digital Identity.

Page last updated: Tue Jan 16 2024 8:24:52 AM