What is a notifiable occurrence?
A notifiable occurrence is an incident of a serious nature that involves, or has the potential to result in injury, violence or abuse of a person.
Notifiable occurrences include:
- an incident involving the vehicle being used to provide a passenger transport service that must be reported to the police under section 56 of the Road Traffic Act 1974;
- an accident or incident involving a vehicle being used to provide a passenger transport service that results in:
- an injury that is treated by an ambulance officer; or
- an injured person being treated at a hospital;
- a collision involving a vehicle being used to provide a passenger transport service that results in damage to the vehicle that is sufficient to prevent the completion of the journey in that vehicle;
- a mechanical or other fault in a vehicle being used to provide a passenger transport service that renders the vehicle unsuitable to be used to provide a passenger transport service without substantial or significant mechanical repairs or services;
- an incident involving a driver or a passenger of a vehicle being used to provide a passenger transport service that results in a complaint to the police involving allegations of:
- sexual assault; or
- indecent exposure; or
- assault; or
- physical threats or other intimidation;
- an incident involving the conduct of a driver while driving a vehicle being used to provide a passenger transport service that results in the driver being charged with a serious offence. Serious offences are defined in the Transport (Road Passenger Services) Regulations 2020, including specific provisions under the Road Traffic Act 1974 and The Criminal Code;
- an incident involving:
- the misplacement of a visual, audiovisual or audio recording from a camera surveillance unit installed in a passenger transport vehicle; or
- the use in contravention of regulation 111 of a visual, audiovisual or audio recording from a camera surveillance unit fitted in a passenger transport vehicle; or
- the viewing, downloading, copying, playing, editing or erasing of a visual, audiovisual or audio recording in contravention of regulation 113.
Who needs to submit a notifiable occurrence report?
All ODBS and PTD authorisation holders are required to report notifiable occurrences to DTMI, via their DoTDirect account. Reports must be made as soon as practicable, after the ODBS or driver becomes aware of the incident. Incidents may also need to be reported to WA Police.
It is important to report serious incidents to DTMI to help ensure the passenger transport industry is safe for drivers, passengers and the general public.
How to submit a notifiable occurrence report
Notifiable occurrence reports can only be made via DoTDirect.
You will be asked to complete details of the incident and select the category that best matches the incident. Notifiable occurrences can fit under the below categories.
| Category | Description |
|---|---|
|
Vehicle accident: Trip was completed and no ambulance or hospital treatment required. |
Vehicle accident: minor. |
|
Vehicle accident: Trip was unable to be completed, no ambulance or hospital treatment required. |
Vehicle accident: moderate. |
|
Vehicle accident resulting in ambulance or hospital treatment required. |
Vehicle accident: serious. |
|
Vehicle unable to be used due to mechanical failure. |
Mechanical failure. |
|
Complaint made to police about driver behaviour (e.g. physical or sexual assault, intimidation). |
Driver conduct: criminal complaint. |
|
Complaint made to police about passenger behaviour (e.g. physical or sexual assault, intimidation). |
Passenger conduct: criminal complaint. |
|
Driver charged by police with serious offence related to conduct while driving. |
Driver conduct: criminal charge. |
|
Misuse of camera surveillance unit device or recording. |
Camera misuse. |
Read the Notifiable occurrences and alleged driver conducting reporting user guide (below) for more information on how to submit a report.
What is an alleged driver conduct report
An alleged driver conduct report is a report made by an authorised ODBS to notify DTMI of allegations that a driver of an on-demand passenger transport vehicle was engaged in conduct that would affect the driver’s suitability to drive in the on-demand transport industry.
Alleged driver conduct reports must be made within 48 hours of the ODBS becoming aware of the alleged conduct.
How to submit an alleged driver conduct report
Authorised ODBSs have a responsibility to submit alleged driver conduct reports and must do this through their DoTDirect account.
The report is made online via the ODBS DoTDirect account. It must contain the details of any driver that has (or is alleged to have) engaged in any conduct or omission which a reasonable person would consider affecting their suitability to be an authorised driver. This includes information pertaining to either their character or adherence to road safety principles.
Read the Notifiable occurrences and alleged driver conducting reporting user guide (below) for more information on how to submit a report.