On-demand booking services

As of Monday 1 April 2019, all individuals and/or businesses that take bookings for an on-demand trip from a customer and arrange a driver and vehicle to service that trip will be required to be authorised as an On-demand Booking Service (ODBS).

What is a booking service?

BOOKING SERVICES

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An On-demand Booking Service (ODBS) is a provider who takes or communicates passenger requests for an on-demand trip and connects the customer with a vehicle and driver; or a driver who makes arrangements directly with the passenger for an on-demand trip.

Responsibilities for authorised booking services

RESPONSIBILITIES

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Under the Transport (Road Passenger Services) Act 2018, booking services have defined responsibilities. Most of these are already a part of the current operating conditions for taxis, charter vehicle licences or Taxi Dispatch Services.

Safety management for authorised booking services

SAFETY MANAGEMENT

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A critical part of meeting safety requirements for a booking service is developing and using a Safety Management System, customised to your business.

Become an authorised on-demand booking service

BECOME A BOOKING SERVICE

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An On-demand Booking Service authorisation will allow a booking service to operate state-wide and will be valid for 12 months.

Fares (country and metro)

FARES

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Information for drivers regarding taxi fare schedules, tip charges, pre-agreed or contract fares and pricing for country and metro taxi fares.

Levy requirements for booking services

LEVY

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The On-demand passenger transport Levy (the Levy) will commence on Monday 1 April 2019 and will fund the buyback of the Perth metropolitan taxi plates. The Levy is temporary and will be collected from on-demand booking services.

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Page last updated: Fri Feb 15 2019 8:22:20 AM