Driver and Vehicle Industry Dashboard

From Saturday 19 February 2022, DVID users will notice some changes. 

Licence and registration information no longer available

Vehicle registration and driver’s licence status information will be removed from the DVID due to information sharing provisions in legislation.

If the PTD or PTV authorisation shows as valid (displaying a green indicator), this means that the respective driver or vehicle licence is also active. If a driver’s licence or vehicle licence is not active, the PTD or PTV authorisation will also be inactive and the status display a red indicator.

Files you export from the DVID will change to reflect this. If you’re using these files, you may need to update your systems. 

Samples of the files as they will appear from Saturday 19 February 2022 are provided in the Exporting driver and vehicle details section below. 

Real time information

PTD authorisation status information, provided through DVID, is currently updated four times each day. 

From Saturday 19 February, this information will be updated in real time, meaning you will always have access to the most up-to-date driver information. 

The same improvement is planned for PTV authorisation information later in 2022.

The DVID is an online portal that allows authorised ODBSs to view authorisation details and other important information about drivers and vehicles they dispatch work to.

The DVID is accessible through the ODBS’s DoTDirect account.

Drivers and vehicles can be added to the DVID on a single-entry basis, or by uploading a CSV file containing details for multiple entries.

To access the DVID, users must adhere to the terms and conditions – these relate to confidentiality and usage of the information it contains. Failure to comply with the terms and conditions may attract fines of up to $12,000 or up to 12 months imprisonment. 

Only authorised ODBSs are given automatic access to the DVID. Non-ODBS members of the passenger transport industry may apply for special access to the DVID if they are deemed to have an approved business need – see Applying for access to the DVID as a non-ODBS below for more details.

Private individuals, associated or unauthorised ODBSs cannot access the DVID.

For more information about how the Department of Transport (DoT) uses your information in relation to the passenger transport industry, visit Your data privacy.

A detailed user guide on how to use and access the DVID is available below.

You can use the driver dashboard to view the following information about drivers you dispatch work to: 

• PTD authorisation status; 
• PTD authorisation number; and 
• last checked time.

Note: From Saturday 19 February 2022, driver’s licence status will no longer be available due to information sharing provisions in legislation.

Driver result indicators

The DVID shows the results of two categories of checks conducted on drivers. These are:

• Driver’s licence eligibility check; and
• PTD authorisation eligibility check.

The DVID provides indicators to show the result of the completed checks. It does not provide details of the reason for ineligibility.

A GREEN indicator means that there have been no eligibility issues identified with the person’s PTD authorisation.

A RED indicator means that there may be an issue with the person’s PTD authorisation that requires further investigation. This may include asking a driver for information or evidence about their driving record, driver’s licence status, PTD authorisation status, or criminal charge and conviction history to help determine whether they should allow the person to drive for them.

A YELLOW indicator means that the details entered do not match those in the Department of Transport databases or the person does not have a WA driver’s licence.

The following information is required to add a driver to your list of subscribed drivers on DVID:

• driver’s licence number;
• surname of the driver; and
• date of birth.

You can either add drivers on a single-entry basis using the above details, or upload a CSV file containing details for multiple drivers. 

Use the DVID: Driver dashboard template CSV file below to upload multiple drivers to the dashboard. 

Note: the CSV file must be properly formatted – the field names must not be changed, otherwise an error will be produced.

Read the Driver and Vehicle Industry Dashboard (DVID) user guide for more information.

You can use the vehicle dashboard to confirm the authorisation status of vehicles you dispatch work to, including:

• vehicle defect status; 
• PTV authorisation status; 
• PTV authorisation category; and 
• last checked time in the DVID.

Note: from Saturday 19 February 2022, vehicle licence status will no longer be available due to information sharing provisions in legislation.

Vehicle authorisation result indicators

The DVID provides indicators to show the status of a PTV authorisation. 

Vehicle defect status

A GREEN indicator means that the vehicle does not have a current defect notice.

A RED indicator means that the vehicle may have a current defect notice that requires further investigation. 

A YELLOW indicator means that the details entered do not match those in the Department of Transport databases or the vehicle is not licenced in WA.

PTV authorisation status

A GREEN indicator means that there have been no eligibility issues identified with the PTV authorisation.

A RED indicator means that there may be an issue with the PTV authorisation that requires further investigation. There are many possible reasons for this including:

• the vehicle does not have a valid vehicle licence (expired, suspended, cancelled); and
• the vehicle does not have a valid PTV authorisation (expired, suspended, cancelled).

Service providers should take immediate action to ensure the vehicle is not operating when they see a red indicator. This may include asking a PTV authorisation holder for information or evidence about their vehicle licence status and PTV authorisation status to help determine whether they should allow the vehicle to operate for them.

A YELLOW indicator means that the details entered do not match those in the Department of Transport databases or the vehicle is not licenced in WA.

To add vehicles to your dashboard, you need the vehicle plate number. 

You can also add the VIN/chassis if you have it available. 

You can either add vehicles on a single-entry basis using the above details, or upload a CSV file containing details for multiple vehicles. 

Use the DVID: Vehicle dashboard template CSV file below to upload multiple vehicles to the dashboard. 

Note: the CSV file must be properly formatted – the field names must not be changed, otherwise an error will be produced.

Read the Driver and Vehicle Industry Dashboard (DVID) user guide for more information.

Once you have added all the drivers and vehicles you dispatch work to, you can use the DVID to export details about: 

• drivers and vehicles;
• authorisation status and categories;
• vehicle defect status; and
• time last checked in the DVID.

This information will be exported as a CSV file – check the files below for examples.

Non-ODBS members of the passenger transport industry may benefit from using the DVID to meet their safety duties.

Any organisation recognised as being a legal entity (such a company, body corporate or public body), that is providing a passenger transport service, can apply to DoT for access to the DVID as a non-ODBS authorised entity. 

To apply for access to the DVID as a non-ODBS authorised entity, please contact On-demand Transport by:

• email at ondemandtransport@transport.wa.gov.au;
• or phone 1300 660 147.

Non-ODBS authorised entities must outline the measures they have or will put in place to ensure:

• access to the DVID is restricted to relevant people within their organisation; and 
• the confidentiality of information provided through the DVID will be maintained.

Applications will be assessed on a case-by-case basis by On-demand Transport, and entities will be contacted with the outcome of their application.

Note: the entity must have a DoTDirect account linked to the organisation applying for DVID access. 

In September 2021, DoT invited ODBSs to participate in consultation on the development of an Application Programming Interface (API) for driver and vehicle information.  

You can view the consultation paper below – this was provided as background information for consultation participants. 

Thank you to the 33 ODBSs who gave us valuable feedback.

DoT has now begun building the API, which is expected to be released in the second half of 2022.

Watch this space for further updates.