PTD FAQs

Read this page for answers to some frequently asked questions about passenger transport driver (PTD) authorisations.

  Who is eligible for a PTD authorisation?

You can apply for a PTD authorisation if you: 

  • are aged 20 years old or more; and 
  • hold a current and valid WA driver's licence; and
  • have held a driverís licence (or an equivalent driving authorisation from another jurisdiction) for a period of 3 years; and
  • have not been disqualified from holding or obtaining a PTD authorisation.

  How do I apply for a PTD authorisation?

Applications for PTD authorisations can only be made through DoTDirect.

Visit How to apply for a PTD authorisation for more information.

Australian Criminal Intelligence Commission: National Police Checking Service accredited bodies

  Iím a teacher and drive students occasionally. Do I need a PTD authorisation?

School travel is generally considered for hire or reward as the transport is often part of the schoolís offering (i.e. while not paid directly by school students, it is part of the school fees or other remuneration the school gets for its services).

People are only considered to be driving for hire or reward if the driving is more than an incidental part of their general employment duties. It is not related to how frequently the driving might occur.

As an employee of the Department of Education or a school, you will need to discuss with management or the relevant section as to whether your specific job as a teacher, education support or general staff member has driving for school purposes as a main part of its duties. If your main role is to teach, it is likely a PTD authorisation will not be required.

For example, a teacherís main duty is to teach students. Any duties other than teaching (including driving students) would be considered incidental, regardless of the frequency the duty occurs. 

The person driving would still need to have the appropriate class of driverís licence for any vehicles they drive (for example, Light Rigid (LR), Medium Rigid (MR) or Heavy Rigid (HR) for larger vehicles).

  Iím driving passengers as a volunteer. Do I need a PTD authorisation?

You are not considered to be driving for hire or reward if you are driving as an unpaid volunteer and:

  • driving passengers is an incidental part of your volunteer work, or
  • the vehicle is being driven to provide a community transport service. 

  I transport prisoners as part of my job. Do I need a PTD authorisation?

If you are employed by the Department of Justice (DoJ) and transfer prisoners as part of your role, you are carrying out DoJís statutory functions. The transport is not considered for hire or reward and a PTD authorisation is not needed.

If you are employed under a contract arrangement to transport prisoners, this transport is considered for hire or reward as the contracted organisation is receiving ďrewardĒ from DoJ for delivering the service. Contracted drivers will require a PTD authorisation. 

Read Am I driving for hire or reward? for further information. 

  How much does a PTD authorisation cost?

There are two costs associated with a PTD authorisation:

  • an initial application fee, when a driver first applies for a PTD authorisation; and
  • an annual authorisation fee

Visit On-demand Transport fees and charges to find the current fee amounts.

The application fee is only payable when you first apply for a PTD authorisation. If you renew your authorisation before it expires you will only need to pay the annual authorisation fee in subsequent years. If you do not renew your PTD authorisation by the renewal date and allow it to lapse, you will need to pay the application and authorisation fees to apply for a new PTD authorisation. 

The annual PTD authorisation fee will recover the cost of DoT's ongoing monitoring of driversí suitability to drive a vehicle for hire or reward.

WA Police and Department of Justice shares data with DoT that allows us to monitor convictions and charges against people authorised to drive for hire or reward.

  How often do I need to supply a medical and National Police Certificate (NPC) to DoT?

To maintain a PTD authorisation, you will need to supply DoT with a medical assessment and NPC every five years, unless DoT ask you to provide these more often.

You will be able to see the next due dates for your medical and NPC on your PTD authorisation document and in DoTDirect when you view your PTD authorisation details.

  Where should I get my NPC from?

Online providers are quicker than applying in-person, and it costs approximately $50 to apply for a NPC online.

The Australian Criminal Intelligence Commission has a list of all accredited organisations that can supply a NPC for you. Check out your chosen providerís website to make sure they provide services to the general public.

The NPC lists an individual's disclosable court outcomes and pending charges sourced from the databases of all Australian police jurisdictions. DoT needs this information to be able to assess whether you are a fit and proper person to drive passengers Ė this is one way DoT is working to ensure the safety of the passenger transport industry.

The WA Police have an informative FAQs about National Police Certificates.

WA Police: National Police Certificates FAQs
Australian Criminal Intelligence Commission: National Police Checking Service accredited bodies

  What kind of offences will disqualify me from driving for hire or reward?

Disqualification offences are certain safety and criminal offences that are more serious in nature and may disqualify a person from holding a PTD authorisation.

Visit Driver disqualification offences for a full list of offences and disqualification periods.

  Iíve applied for my PTD authorisation online. How long will it take until I am authorised?

When you submit your application for a PTD authorisation it must be assessed by DoT Ė your PTD authorisation will not be immediately granted. 

The time it takes DoT to assess an application varies. While we endeavour to complete all applications in a timely manner, there is no set assessment period due to a number of factors, including:

  • the complexity of the application;
  • lack of required information provided by applicants or health professionals; and
  • further information requiring follow-up.

Once all the relevant documents have been submitted and your application is assessed by DoT, you will receive an email notifying you that the outcome of your assessment is ready to view in DoTDirect.

Make sure you check your email junk/spam folder as important emails sometimes get categorised incorrectly as junk. To avoid this, you can add @transport.wa.gov.au to your safe senders list.

  How will I know if my application for a PTD authorisation has been assessed?

You will receive an email from DoT to notify you of the assessment outcome of your PTD authorisation application.  

Make sure you check your email junk/spam folder as important emails sometimes get categorised incorrectly as junk. To avoid this, you can add @transport.wa.gov.au to your safe senders list.

If your application is successful, you will be required to pay a 12-month authorisation fee. Visit On-demand Transport fees and charges to find the current fee amounts.

When you sign into your DoTDirect account, you will also be able to see the stage that your application is at by clicking on ĎPassenger Transport Driversí in the top navigation bar. 

  How will my on-demand booking service know that I have a PTD authorisation?

Authorised on-demand booking services (ODBSs) can access the Driver and Vehicle Industry Dashboard (DVID) to check if the drivers and vehicles that they dispatch jobs to are appropriately authorised. 

Your on-demand booking service or employer may also ask you to provide proof of your authorisation. Visit How to view, renew or surrender a PTD authorisation for more information.

  Do I have to display the PTD authorisation document that DoT issues me?

No, you do not have to display the PTD authorisation document in your vehicle. However, you will need to display driver identity information if you are driving an on-demand charter or on-demand rank or hail (taxi) passenger transport vehicle.  

The Transport (Road Passenger Services) Act 2018 states that drivers of on-demand charter and on-demand rank or hail (taxi) passenger transport vehicles are required to have driver identity information that is visible to the hirer at the time of booking, or display it in the vehicle/on person.

Your on-demand booking service can assist you to understand and meet these requirements. 

  Do I still need to display driver ID information?

Yes. If you are driving an on-demand charter (OD-C) or on-demand rank or hail (OD-RH) passenger transport vehicle, you are required to provide hirers with driver identification information. 

These requirements do not apply to drivers for regular passenger transport, tourism passenger transport, community or courtesy services.

Read Driver identification for more information.

  When will my PTD authorisation expire and how will I know itís about to expire?

PTD authorisations are valid for 12 months from the date of issue. The date of issue will be recorded on your PTD authorisation document.

DoTDirect will display when you need to renew your licence, registration and PTD authorisation. DoT will also email you a renewal notice 6 weeks before your PTD authorisation is due to expire. 

Visit How to view, renew or surrender a PTD authorisation for more information.

  How do I renew my PTD authorisation?

You will need to renew your PTD authorisation via DoTDirect. If you do not renew your PTD authorisation before it expires your authorisation will not be in force until the new annual fee is paid. This can be up to 6 months after the expiry.

If you wish to continue to operate as a passenger transport driver outside of this 6 months, you will need to make a new application and the application and authorisation fees will need to be paid again. 

A new NPC and commercial driver medical report will be required to be submitted to DoT every 5 years, unless DoT becomes aware of an issue that may require either one of these documents to be provided at an earlier time. 

Visit How to view, renew or surrender a PTD authorisation for more information.

Page last updated: Thu Jun 15 2023 3:24:09 PM