What are passenger transport vehicles?
What is a passenger transport vehicle?
Passenger transport vehicles (PTVs) are vehicles used or intended to be used in providing a passenger transport service. This is the transport of passengers for hire or reward, including on-demand, tourism and regular passenger transport services.
Anyone can apply for a PTV authorisation and there are no limits to when and when they can operate or how many authorisations someone can hold.
Vehicles with a PTV authorisation can operate for multiple on-demand booking services as long as certain authorisation requirements are met (for example, appropriate signage and equipment).
What is a PTV authorisation?
A PTV authorisation is an authorisation to operate a vehicle to provide a passenger transport service. This replaces taxi plates, country taxi licences, charter vehicle licences and regular passenger transport omnibus licences.
There are four categories of Passenger Transport Vehicle (PTV) authorisation:
- On-demand rank or hail (OD-RH) = a PTV authorisation of the on-demand rank or hail category.
Vehicles with a PTV authorisation OD-RH can ply or tout for hire on a road or in another place accessible to the public. This means they can offer trips to people on the side of the road or within a public space.
- On-demand charter (OD-C) = a PTV authorisation of the on-demand charter category.
Vehicles with a PTV authorisation OD-C can take on-demand trips that do not include a rank or hail service (i.e. charter trips).
- Regular Passenger Transport (RPT) = a PTV authorisation of the regular passenger transport category.
The transport of passengers for hire and reward that is conducted according to regular routes and timetables.
- Tourism Passenger Transport (TPT) = a PTV authorisation of the tourism passenger transport category.
The transport of passengers (tourists) for hire or reward to destinations listed on a publicly available tour itinerary, for the purposes of tourism.
A PTV authorisation can be issued for one or more categories – there is no cost to add extra categories. OD-RH and OD-C cannot be chosen together – having an OD-RH category authorises you to do charter work as well, however an OD-C category does not authorise you to do rank or hail/taxi work as there are different requirements for these vehicles.
A key feature of the PTV authorisation is that it will be available for multiple periods – 1, 3, 6 and 12 months – to cater for seasonality and demand. Note that one-month PTV authorisations cannot be renewed – these authorisations are offered for when a temporary or replacement vehicle is required.
A PTV authorisation can only be granted to a vehicle with a valid registration. Ensure any outstanding vehicle registration fees are paid prior to applying for a PTV authorisation.
All authorised PTVs will require annual inspections, compulsory third party insurance and appropriate Motor Injury Insurance (MII).
Visit How to apply for PTV authorisation for full details on how to apply.
Who can hold a PTV authorisation?
Anyone can apply for a PTV authorisation and there will be no limits to when and where they can operate or how many authorisations someone can hold.
PTV authorisations need to be linked to a vehicle. The person who is granted the PTV authorisation should therefore be the person who is responsible for the day-to-day operation of the vehicle – either the vehicle’s registered owner or someone to whom the vehicle owner has given their consent.
For this reason, the PTV authorisation cannot be granted in the name of a partnership or trust; it will need to be granted to an individual person or body corporate.
|Passenger Transport Vehicle (PTV) authorisations user guide||Kb|
|PTV authorisation document - sample only||Kb|
What equipment does an authorised PTV need?
PTV OD-C (charter)
- To apply for a PTV authorisation that will allow you to operate as a charter vehicle, the vehicle must have:
- prominent livery; or
- a sign in the left of the rear window (or on the vehicle and visible from the rear) that indicates the On-demand Booking Service (ODBS) the vehicle is operating under; and
- interior signage to advise customers that a camera surveillance unit (CSU) is installed, if applicable.
- The vehicle cannot be marked using the word “taxi” in a misleading way.
- Drivers of charter vehicles must make their driver ID document visible to the hirer at the time of booking, or display it in the vehicle/on person.
- Note: a driver ID document is not a driver’s licence. For drivers of OD-C PTVs, the driver ID document must contain a photograph of the driver and their first name. These requirements may already be met, for example by driver profiles displayed to customers by app-based booking services.
PTV TPT and RPT
- The requirements for PTV authorisations with TPT and RPT categories are the same as OD-C (charter).
- RPT services will also be required to have an RPT service provider authorisation.
PTV OD-RH (taxi)
- To apply for a PTV authorisation that will allow you to operate as a taxi, the vehicle must have:
- working fare calculation device (meter) that has been installed in accordance with the manufacturer’s instructions;
- roof light and roof sign that are clearly visible in daylight;
- external livery; and
- a security camera and related signage that meets the Camera Surveillance Unit Standards 2019.
- New PTV OD-RH authorisations will be issued with taxi plates. The PTV authorisation holder must also declare that they undertake to attach raised lettering upon receipt of the taxi plate.
- A vehicle with a PTV OD-RH authorisation must have taxi plates affixed to meet the requirements of their authorisation.
- The taxi vehicle must have signs inside and outside to advise passengers that a security camera is installed.
- Taxi vehicle interiors must display the ODBS:
- authorisation number/s
- contact information; and
- fare schedule.
- Taxi drivers must display their driver ID document and ensure it is visible to all passengers in vehicle.
- Note: a driver ID document is not a driver’s licence. For taxi drivers, the driver ID document must contain a photograph of the driver, their first name and their driver ID number. Existing taxi driver ID cards meet these requirements.
For further information, visit PTV equipment and modifications.
|Camera Surveillance Unit Standards 2019||Kb|
Your business; your risk
The DoT considers your proposed business arrangements for its own purposes. If you make arrangements and they cause you to lose money, that is a matter for you; DoT is not liable. DoT therefore suggests that you take care when making your arrangements. In particular choose your business associates with care.
There are two types of insurances required, which provide support where an injury is sustained in a motor vehicle accident:
- Compulsory third party insurance.
- Motor injury insurance.
Important note: If you wish to have insurance cover for the cost of damage to vehicles and property, you need to have separate vehicle insurance with a private insurance company.
Compulsory third party insurance
Compulsory third party insurance is automatically applied when you licence a vehicle.
Motor Injury Insurance (MII)
Motor Injury Insurance (MII) is an expanded insurance cover, that provides treatment, care and support if you are catastrophically injured in a vehicle crash, irrespective of whether another driver is found at fault in the crash.
Any vehicle used to carry passengers for hire and reward must have the correct class of MII recorded against its registration. This is defined by the Insurance Commission of Western Australia (ICWA).
The MII class will be automatically adjusted to reflect your vehicle size and type of passenger transport service as part of the PTV application.
If the PTV application is for a vehicle that is owned by another party, the registered owner of the vehicle must attend a Driver and Vehicle Services Centre with a completed Declaration of Motor Injury Insurance Class (Form E67) to change the MII class to the appropriate hire or reward category. This must be done before you can successfully apply for the PTV authorisation.
For full details on Fees, rates and insurance please visit the Transport related fees page.
|Declaration of Motor Injury Insurance Class (Form E67)||Kb|
|Insurance Commission of Western Australia (ICWA) website|
What kind of plates can go on a PTV?
The transition to PTV authorisations in July 2019 does not require existing licensed vehicles to change their plates. However, vehicle owners may choose to replace or change their plates to better indicate how their vehicle is operating.
A PTV authorisation is not a plate – the plates on a vehicle only indicate that the vehicle is licensed appropriately.
Plates on authorised PTVs (OD-C, TPT and RPT categories)
New applications for PTV authorisations of on-demand charter (OD-C), tourism passenger transport (TPT) and regular passenger transport (RPT) categories do not require any change to plates – an authorised PTV can operate with standard plates. CVL plates will continue to be available if desired. The standard plate change fee applies.
Plates on authorised PTVs (OD-RH category)
A PTV of on-demand rank or hail (OD-RH) category must bear taxi plates – operating a vehicle as PTV OD-RH (taxi) without bearing taxi plates breaches the regulations and will incur a penalty.
When applying for a PTV OD-RH authorisation, the vehicle does not need to already bear taxi plates. If the vehicle does not already have taxi plates attached, new taxi plates will be issued upon payment of the PTV application.
The PTV holder must collect their taxi plates from a Driver and Vehicle Services Centre or regional agent before taking bookings as an OD-RH PTV.
Country taxi plates (CT prefix) will be discontinued. All new OD-RH PTV authorisations will be issued with TAXI plates, regardless of where or when they operate.
Vehicles with existing CT plates will be able to operate on those plates, however, if they are damaged, lost or stolen they will not be remade. In this case a set of new black on white TAXI plates will be issued.
Custom plates are available for a fee. For more information see PlatesWA
Cancelling or changing a PTV authorisation
Cancelling a PTV authorisation
A PTV authorisation for a vehicle can be cancelled at the request of the:
- PTV authorisation holder for that vehicle; or
- owner of the vehicle to which the PTV authorisation relates.
Cancellation of the PTV authorisation can be done online via DoTDirect. See the PTV User Guide for more information.
When a request to cancel a PTV authorisation is made in DoTDirect, an email will be sent to the PTV authorisation holder and the vehicle owner (if different to the PTV authorisation holder). The email will confirm when the PTV authorisation will be cancelled – the vehicle can still be operated as a PTV until this time.
If the request to cancel the PTV authorisation is made by the PTV authorisation holder who is:
- Also the vehicle owner: the cancellation will take effect at the end of the same day that the confirming email from DoT is sent.
- Not the vehicle owner: the cancellation will take effect at the end of the following day that the confirming email from DoT is sent.
If the request to cancel the PTV authorisation is made by the vehicle owner who is:
- Also the PTV authorisation holder: the cancellation will take effect at the end of the same day that the confirming email from DoT is sent.
- Not the PTV authorisation holder: the cancellation will take effect at the end of the following day that the confirming email from DoT is sent.
Changing PTV authorisation category (OD-RH to OD-C)
If a PTV authorisation holder wishes to change the category of their authorisation from OD-RH to OD-C, their vehicle must be decommissioned. This means that the following items must be removed from the vehicle:
- Fare calculating device (meter);
- Roof light and roof sign;
- External livery (only applicable if the livery could identify the vehicle as a rank or hail PTV (taxi) by a reasonable person);
The security camera and related signage is not required to be removed, however if it is retained in the vehicle the PTV authorisation holder must ensure that it meets the Camera Surveillance Units Standards 2019.
After removing the above items from the vehicle, the PTV authorisation holder must complete Decommissioned Rank or Hail (Taxi) Vehicle: PTV Authorisation Holder / Vehicle Owner (ODT120) form and present it at a Driver and Vehicle Services centre, regional Department of Transport office or agent.
The taxi plates attached to the vehicle must be handed back to DoT and replaced with ordinary plates or CVL plates, if the vehicle is staying in the industry.
When the PTV authorisation holder applies to change the category of their PTV authorisation (via DoTDirect), the MII category will be automatically updated – as the vehicle is still operating for hire or reward, there is no MII adjustment fee applicable.
If the PTV authorisation holder is exiting the industry (i.e. the vehicle will not be used for any passenger transport services), then the Declaration of Motor Injury Insurance Class (E67) form must also be completed for change of insurance class. As a result, the vehicle will no longer require annual inspections. The taxi plates attached to the vehicle must also be handed back to DoT at time of form submission.
Changing the vehicle attached to a PTV authorisation
A PTV authorisation holder can reuse the unused portion of a PTV authorisation on another vehicle – this may be applied if, for example, the vehicle is damaged and the PTV authorisation holder acquires a replacement vehicle to use.
|Decommissioned rank or hail (taxi) vehicle - PTV authorisation holder/vehicle owner (ODT120 Form)||Kb|
|Passenger Transport Vehicle (PTV) authorisations user guide||Kb|