Substantive equality

Substantive Equality recognises that entitlements, opportunities and access are not equally distributed throughout the community. Consequently, there may be barriers to service provision resulting in unequal outcomes for particular groups.

  Substantive equality at Transport

The Department of Transport (DoT) is committed to achieving Substantive Equality by identifying and eliminating any areas of systemic racial discrimination, with a focus on Aboriginal people and people from ethnic minority groups.

Substantive Equality recognises that entitlements, opportunities and access are not equally distributed throughout the community. Consequently, there may be barriers to service provision resulting in unequal outcomes for particular groups.

DoT's Substantive Equality Implementation Framework outlines the responsibilities and accountabilities within our organisational structure for implementing the Policy Framework.

ABOUT_US_P_Substantive_Equality_Framework_Implementation_Plan.pdf icon Substantive Equality Framework: Implementation Plan (2015/2018) Kb
DOT_P_SubstantiveEqualityFramework.pdf icon Substantive Equality: Implementation framework responsibilities and accountabilities Kb

  Our commitment

The following two programs demonstrate DoT's strong commitment to Substantive Equality.

Assessment of the Graduated Driver Training and Licensing System

  • This is a significant project which identified barriers to mobility, driver's licence information and obtaining a driver's licence. A number of changes have been implemented including translating the instructions of the Hazard Perception Test before the test begins, and maintaining individual's privacy when taking digital photos for driver's licences.

Establishment of the Remote Areas Licensing Team

  • The Remote Areas Licensing team was established to deliver improved outcomes for people in the remote areas of WA, particularly Aboriginal people.
  • The team visits remote Aboriginal communities to deliver driver and vehicle licensing services and participates in community open days with other government agencies to respond to client needs.

  Program overview and contact details

For an overview of the above two programs, please see our Substantive Equality Framework Assessment - Aboriginal People and Ethnic Minority Groups accessing our Driver Licensing Services.

We are constantly looking for opportunities to improve our services and are keen to hear from you if you have identified any barriers to the services we deliver.

Please contact us by email.

Street address Postal address Telephone Fax Email
  Department of Transport,
140 William Street,
Perth WA 6000
    Email
DOT_P_SubstantiveEqualityAccessingServices.pdf icon Aboriginal people and ethnic minority groups: Accessing our driver licensing services Kb

 

Page last updated: Thu Dec 21 2017 9:31:16 AM