Log in with Digital Identity

How to log into DoTDirect using your MyGovID.

You can now log in to DoTDirect using your Australian Government Digital Identity (MyGovID).

Can’t link your Digital Identity to DoTDirect?

You won’t be able to link your Digital Identity with DoTDirect if:

  • the name and/or date of birth details on your Department of Transport (DoT) customer account does not match your Digital Identity account.
  • you are unable to prove your identity by providing your:
    • driver's licence and vehicle licence details; or
    • DoTDirect username, password, and two-factor authentication.

If there is a mismatch between the name and/or date of birth on your DoT and Digital Identity accounts you will need to either:

  • choose a different name in the myGovID app by selecting the name held against a verified identity document, or
  • complete a Change of Personal details form and provide supporting documents to DoT.

Find out more about how to change your details with DoT.

Find out more about how to choose a different name in the myGovID app.


Frequently asked questions

What Digital Identity strength is required to login to DoTDirect?

A “Standard” (IP2) identity strength or above is required.

Find out more about MyGovID identity security.

Can I login to a Basic DoTDirect account using a Digital Identity?

No. A Basic DoTDirect account, used for the sole purpose of managing a National Disability Insurance Scheme (NDIS) Worker Screening Check, can only be accessed using a DoTDirect username and password.

I've linked my Digital Identity to DoTDirect, how can I unlink it?

If you want to unlink your Digital Identity from DoTDirect, you will need to close your DoTDirect account.

Call 13 11 56, or visit a Driver and Vehicle Services centre, regional DoT office or agent to close your DoTDirect account.

Page last updated: Tue Jan 16 2024 8:30:34 AM