Go paperless with digital billing
Spread vehicle licensing costs into monthly payments
DoTDirect online account and paying online
Pay online
If your renewal account is current, you can pay online by credit card using our online payment facility.
You will need your account number to make online payments for your driver's licence or vehicle licence (registration). If you have misplaced your account number, you can find it using our online account number enquiry tool.
Pay through your DoTDirect online account
You can pay your renewals through your DoTDirect online account. Driver and vehicle licence payments that are due can be paid through your to-do list without the need for an account number.
You can also view your boat registration, vehicle and driver's licence information in one convenient location from a single login.
For more information and frequently asked questions visit the DoTDirect FAQs.
About using DoTDirect
- Our online payment service is unavailable between 8pm Sunday - 1am Monday WST due to routine maintenance.
- All information on the system is secure to prevent any other party intercepting your credit card details.
- If you have a pension concession card, please refer to your vehicle licence renewal notice to find out if you need to present your card at a Driver and Vehicle Services centre, regional DoT office or agent before renewing.
- You need to notify DoT within 21 days if you have changed address. Find out how to change your address online.
How to pay your account
| Payment method | Comments |
|---|---|
|
Credit card, EFTPOS, or BasicsCard |
Bankcard, Mastercard, Visa and BasicsCard payments are accepted by all Department of Transport offices. |
|
BPay |
You may make payment using BPay by using your phone or Internet banking service. |
|
Cash |
Cash payments are accepted at all Department of Transport offices. |
|
Cheque or Money Order |
Please make cheques or Money Orders payable to 'Department of Transport'. |
|
In person (metropolitan area) |
Payments may be made at all Driver and Vehicle Services centres in the metropolitan area, as well as participating post offices. |
|
In person (regional area) |
Boat owners in regional areas paying in person can do so at our maritime facilities and regional DoT offices or agents. |
|
Telephone |
Please call 13 11 56 and follow the prompts. |
How to pay your account by phone
If your renewal account is current, you can pay the following bills (accounts) via phone using your MasterCard or Visa card.
Please call 1300 655 322 (24-hour service) and follow the prompts. An operator assisted telephone payment service is available 7am to 6pm WST, Monday to Friday (excluding public holidays) on 13 11 56. Only credit card payments may be accepted.
Accounts payable with a credit card
- Boat licence renewal.
- Driver licence renewal (when a photograph is not required)
- Vehicle licence renewals (light and heavy). Also known as 'registration' or 'rego'.
- Vehicle licence transfer.
- Vehicle licence transfer infringement.
- Vehicle licence transfer final demand.
- Vehicle failure to return plates infringement.
- Vehicle failure to return plates final demand.
- Boat registration.
- Debit advice notice.
Temporary movement permits
Visit the Get a temporary movement permits page for more information on how to pay for 48 Hour Temporary Movement Permits (light and heavy vehicles) by phone.
BPay payments via phone
If you have registered for phone banking through your financial institution (bank) you can pay your account via BPay. To find out more refer to the fact sheet below.
What can I pay by credit card and BPAY?
| Payment type | Credit card | BPay |
|---|---|---|
|
Boat registration renewal |
Yes
|
Yes
|
|
Debit advice notice |
Yes
|
Yes
|
|
Driver licence renewal (when a photograph is not required) |
Yes
|
Yes
|
|
Jetty renewal licence |
Yes
|
No
|
|
Seasonal vehicle licence renewal |
No
|
Yes
|
|
Vehicle expired defect notice final demand |
No
|
Yes
|
|
Vehicle expired defect notice infringement |
No
|
Yes
|
|
Vehicle failure to return plates final demand |
Yes
|
Yes
|
|
Vehicle failure to return plates infringement |
Yes
|
Yes
|
|
Vehicle licence renewal (light and heavy) - also referred to as 'registration' or 'rego'. |
Yes
|
Yes
|
|
Vehicle licence transfer |
Yes
|
Yes
|
|
Vehicle licence transfer final demand |
Yes
|
Yes
|
|
Vehicle licence transfer infringement |
Yes
|
Yes
|
How to pay your account by post
Detach the payment advice and mail with cheque or money order. Please make payable to 'Department of Transport'.
Accounts payable by post
- Boat licence renewal.
- Driver's licence renewal.
- Heavy vehicle licence renewal.
- Light vehicle licence renewal.
- Off-road vehicle licence.
- Seasonal vehicle licence renewal.
- Vehicle expired defect notice final demand.
- Vehicle expired defect notice infringement.
- Vehicle failure to return plates final demand.
- Vehicle failure to return plates infringement.
- Vehicle licence transfer.
- Vehicle licence transfer final demand.
- Vehicle licence transfer infringement.
If a new photograph is required on your driver's licence you will need to attend a Driver and Vehicle Services centre, regional DoT office or agent. To find out more go to renew your driver's licence or learner's permit.
Where to pay in person
You can pay licensing bills in person at any Driver and Vehicle Services centre, regional DoT office or agent, but we recommend you choose another payment option where possible.
Accepted payment methods (attending in person)
- Driver and Vehicle Services centres (cash, cheque, money order, EFTPOS, BasicsCard, Visa or Mastercard).
- Driver and Vehicle Services agents (cash, cheque, money order, EFTPOS*, BasicsCard*, Visa* or Mastercard *).
- Participating regional agents only
- Australia Post offices based in Western Australia (cash, cheque, money order, EFTPOS, BasicsCard, Visa or Mastercard). Provided:
- Your payment is accompanied by an invoice.
- The driver's licence renewal notice and the details on the notice are correct.
- The vehicle licence renewal invoice.
- The vehicle and owner details are correct.
- The transfer of vehicle ownership invoice and details are correct.
What to do if paying in person
- Bring your bill (account) intact.
- If paying by cheque, please make payable to 'Department of Transport'. If the cheque is dishonoured, the licence will be cancelled.
- If a photograph is required on your driver's licence you will need to bring proof of identity with you. See Proof of identity for more information on acceptable proof of identity documents.
- The three month payment for light motor vehicles can only be paid over the phone, via the internet or BPay.
- If a third party is renewing your driver's or vehicle licence or completing a plate transaction on your behalf, they will need their proof of identity confirming their name, address and date of birth, your driver's licence, learner's permit or vehicle plate number, as well as your name address and date of birth.
- You will need a personal identification number (PIN) for most card transactions at Driver and Vehicle Services centre, regional DoT offices and agents.
Additional payment information
Payment receipts
DoT does not issue physical receipts for light vehicle licence renewal payments made online or by BPay. We recommend that you print the receipt that is generated when paying online or by BPay.
If you need proof of payment of your vehicle licence, you can order and pay for a copy of the current vehicle licence:
- via your DoTDirect account;
- by calling the DoT Customer Contact Centre on 13 11 56; or
- by visiting a Driver and Vehicle Services (DVS) centre, regional DoT office or agent.
If paying by DoTDirect, a PDF copy is available for immediate printing and a copy is automatically emailed to your nominated email address.
A duplicate copy is not available for a vehicle that is de-licensed, has a licence sanction or where the licence has expired.
Payment errors
If you believe a payment has been made in error by you or someone else, call the Customer Contact Centre and they will investigate your payment query.
Depending on the circumstances of the payment error, you may be asked to provide a variety of information which may include:
- Licence details
- Payment number
- Account holders name
- Name of the bank
- BSB and account number
- Copy of the bank statement showing payment withdrawn from the account
- Cheque number
- Copy of any receipts
BPAY and Australia Post payments generally take 3-4 days to appear on your record and cheque payments can take 4-5 days. Please wait until such time has passed before contacting us.
Credit cards
Driver and Vehicle Services (DVS) does not accept American Express or Diners Club credit cards.
Firearms licences
DoT no longer accepts firearms payments on behalf of the Western Australia Police Force. Refer to the WA Police Force website or your Firearms Licence Payment Invoice for information about payment options.