Payment options
DoTDirect online account, pay online and BPAY
Pay online
Don't have a DoTDirect online account? If your renewal account is current, you can still pay online by credit card using our online payment facility.
Pay your account (online)DoTDirect online account - payments
View your boat registration, vehicle and driver's licence information in the one convenient location from a single login with DoTDirect online account.
You can pay your renewals through your DoTDirect online account.
For more information and frequently asked questions visit the Online account page.
| Payments, fees and concessions (Frequently Asked Questions) | Kb |
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How to pay your account
| Payment method | Comments |
|---|---|
| Credit card or EFTPOS | Bankcard, Mastercard and Visa payments are accepted by all Department of Transport offices |
| BPay | You may make payment using BPay by using your phone or Internet banking service |
| Cash | Cash payments are accepted at all Department of Transport offices |
| Cheque | Please make cheques payable to 'Department of Transport' |
| In person (metropolitan area) | Payments may be made at all Department of Transport Licensing Centres in the metropolitan area, as well as participating post offices |
| In person (regional area) | Boat owners in regional areas paying in person can do so at our maritime facilities and regional offices, as well as participating local government offices and post offices |
| Telephone | Please call 13 11 56 and follow the prompts |
If your renewal account is current, you can pay via phone using your MasterCard or Visa. Please call 1300 655 322 (24-hour service) and follow the prompts. An operator assisted telephone payment service is available Monday to Friday, am to pm. Only credit card payments may be accepted.
How to pay your account by phone
You can pay the following bills (accounts) via phone using your MasterCard or Visa card.
Please call 1300 655 322 (24-hour service) and follow the prompts.
Accounts payable with a credit card
- Boat licence renewal.
- Driver licence renewal. *
- Vehicle licence renewals (light and heavy). **
- Vehicle licence transfer.
- Vehicle licence transfer infringement.
- Vehicle licence transfer final demand.
- Vehicle failure to return plates infringement.
- Vehicle failure to return plates final demand.
- Boat registration.
- Debit advice notice.
* When a photograph is not required.
** Also referred to as 'registration' or 'rego'.
Other phone payments
Please visit the page below for information on how to pay by phone for:
- 48 Hour Temporary Movement Permits (light and heavy vehicles).
BPAY payments via phone
If you have registered for phone banking through your financial institution (bank) you can pay your account via BPAY. To find out more refer to the fact sheet below.
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What can I pay by credit card and BPAY?
| Payment type | Credit card | BPay |
|---|---|---|
| Boat registration renewal | Yes | Yes |
| Debit advice notice | Yes | Yes |
| Driver licence renewal * | Yes | Yes |
| Jetty renewal licence | Yes | |
| Seasonal vehicle licence renewal | Yes | |
| Vehicle expired defect notice final demand | Yes | |
| Vehicle expired defect notice infringement | Yes | |
| Vehicle failure to return plates final demand | Yes | Yes |
| Vehicle failure to return plates infringement | Yes | Yes |
| Vehicle licence renewal (light and heavy) ** | Yes | Yes |
| Vehicle licence transfer | Yes | Yes |
| Vehicle licence transfer final demand | Yes | Yes |
| Vehicle licence transfer infringement | Yes | Yes |
* When a photograph is not required.
** Also referred to as 'registration' or 'rego'.
| BPAY: How to use BPAY to pay your licensing fees (Fact sheet) | Kb |
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How to pay your account by post
Please detach the payment advice and mail with cheque or money order to:
| Street address | Postal address | Telephone | Fax | |
|---|---|---|---|---|
| Department of Transport GPO Box K777 Perth WA 6842 |
Please make payable to 'Department of Transport'.
Accounts payable by post
- Boat licence renewal.
- Driver's licence renewal. **
- Heavy vehicle licence renewal.
- Light vehicle licence renewal.
- Off-road vehicle licence.
- Seasonal vehicle licence renewal.
- Vehicle expired defect notice final demand.
- Vehicle expired defect notice infringement.
- Vehicle failure to return plates final demand.
- Vehicle failure to return plates infringement.
- Vehicle licence transfer.
- Vehicle licence transfer final demand.
- Vehicle licence transfer infringement.
** If a new photograph is required on your driver's licence you will need to attend a Driver and Vehicle Services Centre or Agent. To find out more go to renew your driver's licence or learner's permit.
Where to pay in person
You can pay licensing bills in person at any Driver and Vehicle Services Centre or regional Agent, however we recommend you avoid the queues by choosing another payment option where possible.
Accepted payment methods (attending in person)
- Driver and Vehicle Services Centres (cash, cheque, EFTPOS, BasicsCard, Visa or Mastercard).
- Driver and Vehicle Services Agents (cash, cheque, EFTPOS*, BasicsCard*, Visa* or Mastercard *).
- Australia Post offices based in Western Australia (cash, cheque, money order, EFTPOS, BasicsCard, Visa or Mastercard). Provided:
- Your payment is accompanied by an invoice.
- The driver's licence renewal notice and the details on the notice are correct
- The vehicle licence renewal invoice.
- The vehicle and owner details are correct.
- The transfer of vehicle ownership invoice and details are correct.
* Participating regional agents only
Notes:
- Please bring your bill (account) intact.
- If paying by cheque, please make payable to 'Department of Transport'. If the cheque is dishonoured, the vehicle licence will be cancelled. The vehicle must be inspected before being re-licensed.
- If a photograph is required on your driver's licence you will need to bring proof of identity with you (examples of acceptable proof of identity documents are provided in the fact sheet below).
- The three month payment for light motor vehicles can only be paid through IVR, Internet or BPAY®.
You will need a personal identification number (PIN) for most card transactions at DoT centres and Agents.
This is a national financial industry-wide initiative to make payment systems safer.
Customers should contact their bank or card issuer to get a PIN.
A PIN is not required for DoT online service payments.
| Proof of identity for other Driver and Vehicle Services transactions (Not an initial driver's licence or WA Photo Card) | Kb |
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Important notes regarding payment receipts
Payment receipts
Transport does not issue physical receipts for light vehicle licence renewal payments made online or by BPay ®.
We recommend that you print the receipt that is generated when paying online or by BPay ®.
Also:
- Our online payment service is unavailable between pm Sunday - am Monday WST due to routine maintenance.
- All information on this system is secure to prevent any other party intercepting your credit card details.
- If you are the holder of a pension concession card, please refer to your vehicle licence renewal notice to ascertain if you are required to present your card at a Driver and Vehicle Services Centre or regional agent prior to renewal.
- Have you changed your address recently? If so, you need to notify the Department within 21 days. Find out how to change your address online.
Advertising and direct marketing opt out
In accordance with the Australian Privacy Principles, DoT provides customers with a process to opt out of receiving third-party advertising inserts.
Please update your preferences online if you would like to opt out of receiving third-party advertising inserts.
Advertising opt out| Office of the Australian Information Commissioner: Australian Privacy Principles | |
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