COVID-19: Updates on Department of Transport services

Proof of identity

Western Australian road laws require you to establish your identity on licensing or transferring vehicles, or on grant or renewal of a driver's licence. The WA Photo Card Act 2014 requires you to establish your identity on application for a Photo Card.

  Proving your identity

Western Australian road laws require persons to establish their identity when licensing vehicles, transferring vehicle licences and for the grant or renewal of a driver's licence. The Western Australian Photo Card Act 2014 also requires persons to establish their identity for the application of a Photo Card.

Consequently, when conducting these transactions, the Chief Executive Officer has discretion to accept a variety of documents to establish or confirm a person's identity.

Depending on what type of transaction you are conducting with us, a range of proof of identity documents can be accepted.

If you have changed your name you will need to provide documentation relating to your name change; for example: divorce papers, marriage certificate, change of name certificate or licence to change name documentation.

  Verification of proof of identity

The Department of Transport (DoT) use facial recognition (biometrics) to safeguard an individual's personal details and prevent identity crime.

In order for DoT to manage the prevention of fraud and identity theft it may be necessary for Officers from the Driver and Vehicle Services, Investigation Services unit to visit clients at their residence and conduct verification of identity documents.

Uniformed officers will attend a client's residence and will always produce photographic Identity Cards to verify their status as Transport Wardens.

How do I find out if my identity is being investigated?

Confirmation that a DoT officer is conducting Proof of Identity verifications can be obtained by contacting the Investigation Services Manager:

Street address Postal address Telephone Fax Email
    1300 040 456   Email

  Proving your identity for the initial grant of a WA driver's licence or Photo Card

The fact sheet named 'Your Secure Identity: Meeting proof of identity requirements' relates to the proof of identity documents required for the initial grant of a driver's licence or Photo Card.

You must produce the identity documents outlined in the fact sheet to be issued with a WA driver's  licence or Photo Card. This includes all applicants transferring a driver's licence from interstate and overseas.

LBU_F_POI_E76_Consent_VEVO.pdf icon Consent for the DoT to access Visa Entitlements Verification Online (VEVO) system (Form E76) Kb
LBU_DL_FAQ_POI.pdf icon Proof of identity requirements for the application of a WA driver's licence (Frequently Asked Questions) Kb
LBU_FS_YourSecureID.pdf icon Your Secure Identity: Meeting proof of identity requirements (Fact sheet) Kb

  Proving your identity for all other Driver and Vehicle Services transactions

The fact sheet named 'Primary & Secondary Proof of Identity' relates to the proof of identity documents required for all other transactions where you are required to provide proof of identity.

You must produce the identity documents outlined in the fact sheet where you are required to provide proof of identity for other Driver and Vehicle Services transactions or you will not be able to complete the transactions.

LBU_FS_POI_PrimSec.pdf icon Primary & Secondary Proof of Identity Kb

  Additional options for teenage customers

DoT recognises the challenges teenagers may have in supplying some identity documents when they apply for their initial WA driver's licence or Photo Card.

Driver and Vehicle Services has introduced additional options for teenage customers to prove their identity.

To make it easier for them while still maintaining a national gold standard of identity security, teenagers can now use the following documents as proof of identity for category 'C':

  • Western Australian (WA) secondary school report (less than six months old).
  • WA Keys for Life certificate (less than two years old).
  • Current DoT Recreational Skippers Ticket.
  • Australian Taxation Office taxation notice.
LBU_F_PC1_PhotoCard.pdf icon Photo Card application (Form PC1) Kb
LBU_FS_YourSecureID.pdf icon Your Secure Identity: Meeting proof of identity requirements (Fact sheet) Kb
LBU_F_DL_E41_Verification_Identity_DL_PC_App.pdf icon Secondary Identification Statutory Declaration (Form E41) Kb

 

Page last updated: Mon Aug 17 2020 12:43:51 PM