How to renew, change or cancel a PTV authorisation

Find out how to renew, change or cancel a PTV authorisation.

  Renewing a PTV authorisation

PTV authorisation renewal notices are sent via email or post 6 weeks prior to the PTV authorisation expiry date. The PTV authorisation renewal will also show in your 'To-do list' when you log into your DoTDirect account.

PTV authorisations can be renewed for 3, 6 or 12 months. One month PTV authorisations cannot be renewed - these authorisations are offered when a temporary or replacement vehicle is required.

The renewal can be paid through DoTDirect. Once logged in, the renewal will show on the overview page. Selecting ‘Pay now’ will allow authorisation holders to confirm the vehicle details and pay the PTV authorisation renewal costs.

PTV authorisation fees are available at the Fees and charges page.

See the PTV user guide below for detailed steps on how to renew a PTV authorisation.

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ODT_P_Passenger_Transport_Vehicles_User_Guide.pdf icon Passenger Transport Vehicle (PTV) authorisations user guide Kb

  Cancelling a PTV authorisation

A PTV authorisation for a vehicle can be cancelled at the request of the:

  • PTV authorisation holder for that vehicle; or
  • The owner of the vehicle to which the PTV authorisation relates.

Cancellation of the PTV authorisation can be done online via DoTDirect. See the PTV User Guide for more information.

When a request to cancel a PTV authorisation is made in DoTDirect, an email will be sent to the PTV authorisation holder and the vehicle owner (if different to the PTV authorisation holder). The email will confirm when the PTV authorisation will be cancelled – the vehicle can still be operated as a PTV until this time.

If the request to cancel the PTV authorisation is made by the PTV authorisation holder who is:

  • Also the vehicle owner: the cancellation will take effect at the end of the same day that the confirming email from DoT is sent.
  • Not the vehicle owner: the cancellation will take effect at the end of the following day that the confirming email from DoT is sent.

If the request to cancel the PTV authorisation is made by the vehicle owner who is:

  • Also the PTV authorisation holder: the cancellation will take effect at the end of the same day that the confirming email from DoT is sent.
  • Not the PTV authorisation holder: the cancellation will take effect at the end of the following day that the confirming email from DoT is sent.
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ODT_P_Passenger_Transport_Vehicles_User_Guide.pdf icon Passenger Transport Vehicle (PTV) authorisations user guide Kb

  Changing PTV authorisation category (OD-RH to OD-C)

If a PTV authorisation holder wishes to change the category of their authorisation from OD-RH to OD-C, their vehicle must be decommissioned. This means that the following items must be removed from the vehicle:

  • Fare calculating device (meter);
  • Roof light and roof sign;
  • External livery (only applicable if the livery could identify the vehicle as a rank or hail PTV or taxi by a reasonable person);

The security camera and related signage is not required to be removed, however if it is retained in the vehicle the PTV authorisation holder must ensure that it meets the Camera Surveillance Units Standards 2019.

After removing the above items from the vehicle, the PTV authorisation holder must complete the Decommissioned Rank or Hail (Taxi) Vehicle: PTV Authorisation Holder / Vehicle Owner (ODT120) form and present it at a Driver and Vehicle Services centre, regional Department of Transport office or agent.

The taxi plates attached to the vehicle must be handed back to DoT and replaced with ordinary plates or CVL plates, if the vehicle is staying in the industry.

Motor Injury Insurance (MII)

When the PTV authorisation holder applies to change the category of their PTV authorisation (via DoTDirect), the Motor Injury Insurance (MII) category will be automatically updated - as the vehicle is still operating for hire or reward, there is no MII adjustment fee applicable.

If the PTV authorisation holder is exiting the industry (i.e. the vehicle will not be used for any passenger transport services), then the Declaration of Motor Injury Insurance Class (E67) form must also be completed for change of insurance class. As a result, the vehicle will no longer require annual inspections. The taxi plates attached to the vehicle must also be handed back to DoT at time of form submission.

LBU_F_VL_SD_E67_DecMotorInjuryInsurance.pdf icon Declaration of Motor Injury Insurance Class (Form E67) Kb

  Changing the vehicle attached to a PTV authorisation

A PTV authorisation holder can reuse the unused portion of a PTV authorisation on another vehicle - this may be applied if, for example, the vehicle is damaged or written off and the PTV authorisation holder acquires a replacement vehicle to use.

ODT_F_ODT120_Decommissioned_rank_hail_taxi_PTV.pdf icon Decommissioned rank or hail (taxi) vehicle - PTV authorisation holder/vehicle owner (ODT120 Form) Kb
ODT_P_Passenger_Transport_Vehicles_User_Guide.pdf icon Passenger Transport Vehicle (PTV) authorisations user guide Kb

 

Page last updated: Thu Aug 1 2019 11:29:26 AM