On-demand transport driver responsibilities

As a driver of a taxi, charter or regular passenger transport vehicle, you are responsible for fatigue management, code of conduct, record keeping, operator conditions and vehicle maintenance.

  Important notes for vehicle owners

This section covers information for drivers of taxis, charter and regular passenger transport (RPT) vehicles. If you are the owner of your vehicle, please also refer to the On-demand transport vehicles section for information on:

  • Operating conditions.
  • Vehicle licensing and insurance.

The vehicles section contains information about vehicle owner responsibilities, licensing, modifications and fittings, insurance, buying and selling vehicles and more.

  Ridesharing and the law

Ridesharing refers to an arrangement in which a passenger travels in a private vehicle, driven by its owner, for free or for a fee, especially as arranged by means of a website or app.

If you are carrying passengers in return for payment you need to be correctly licensed. For more information refer to the document below.

Taxis_P_FAQ_RideSharingAndTheLaw.pdf icon Ridesharing and the Law Kb

  Legislation and conditions

Participants in the on-demand transport industry are regulated under the following legislation and associated regulations:

  • Taxi Act 1994
  • Transport Coordination Act 1966

Vehicles regulated under the Taxi Act 1994

Taxis operating in the Perth Metropolitan area (excluding Mandurah) are regulated under the Taxi Act 1994 and associated regulations.

Vehicles regulated under the Transport Coordination Act 1966

Charter or RPT (omnibus) vehicles and Country Taxi-Cars operating anywhere in WA, are regulated under the Transport Coordination Act 1966 and associated regulations.

External Link State Law Publisher: Taxi Act 1994
Opens in a new window State Law Publisher: Transport Co-ordination Act 1966

  Fatigue management

Driver fatigue is one of the most significant safety hazards facing the road transport industry world-wide. Crashes are dangerous and costly to all road users, and fatigue is a major contributor.

Fatigue means a gradual loss of alertness that leads to occasional nodding off and then sleep. Fatigue causes drowsy driving. Drowsy drivers are more likely to have a crash by running off the road or having a head-on collision.

Main causes of drowsy driving

The three main causes of drowsy driving are:

  1. Not enough sleep.
  2. Driving when you would normally be asleep.
  3. Working or being awake for very long hours.

Other factors like highway boredom, road conditions and weather compound these causes.

To prevent fatigue related crashes, these factors need to be managed through correct scheduling practices, training and education.

Code of practice for fatigue management

Driver fatigue is a risk for all drivers and their passengers. For drivers of commercial vehicles, it is an occupational hazard which, under occupational safety and health laws, must be managed by a safe system of work.

The Code of Practice for Fatigue Management for Commercial Vehicle Drivers (available on the Department of Commerce website) provides guidance on what a safe system should consider.

The Code provides guidance to industry, the authorities and the courts, and provides a defence against prosecution.

The Department of Transport, in partnership with the taxi industry, has developed the following code of practice for taxi drivers: Fatigue management: A code of practice for the Western Australian taxi industry.

Please check your driver's licence conditions for further obligations related to fatigue management.

Fatigue Management Program

The template below (Vehicle maintenance fatigue management program) can be used to assist operators in managing fatigue risks.

taxis_fatigue_mgmt_code_practice.pdf icon Fatigue management: A code of practice for the Western Australian taxi industry Kb
ODT_P_Guide_VehMaintFatigueMgmt.pdf icon Vehicle maintenance fatigue management program Kb
External Link Department of Commerce: Code of practice - Fatigue management for commercial vehicle drivers

  Vehicle maintenance

While it is ultimately the responsibility of the vehicle owner to maintain the vehicle, as a driver you are responsible for ensuring the vehicle is maintained throughout the duration of your shift. For example, ensuring tyres have adequate air, lights are working and oil level is correct. Any major issues should be reported to your employer immediately.

See the Department of Transport's Vehicle maintenance checklist page for further information on how to maintain your vehicle.

  Record keeping

As the driver of a vehicle, you will be required to keep the following records:

  • Booking details (for each job).
    • Booking ID (to identify jobs).
    • Account/Hirer (customer details).
    • Pick-up and destination addresses.
    • Journey start and end time.
    • Pricing (cost of job).
    • Contract/pre-paid fares (for agreed/arranged jobs between operator and customer).
    • Status (job successful/cancelled).
  • Vehicle details.
    • Vehicle details i.e. insurance, registration etc.
    • Vehicle maintenance program.
  • Driver details.
    • Driver's details (driver's licence extension and driver's licence status).
    • Fatigue management program.

You can keep these records in electronic or hard copy format.

ODT_F_PurposeBuiltTaxiTrialOperatorCosts.xls icon Purpose-built taxi trial: Monthly reporting workbook Kb


Page last updated: Thu Jul 6 2017 7:58:01 AM