COVID-19: Updates on Department of Transport services

On-demand transport fees and charges

Find out about fees and charges for on-demand booking services, passenger transport vehicles and fares. Information on payment methods is also available here.

The WA Government has introduced measures to provide timely financial relief to the passenger transport industry to ease the disruption of the COVID-19 pandemic. Visit COVID-19 relief for the passenger transport industry for more information.

  COVID-19 relief for passenger transport industry

The Department of Transport has announced several measures to provide timely financial relief to the on-demand transport industry, to ease the disruption of the COVID-19 pandemic.

This includes:

  • Waiving of on-demand booking service and passenger transport vehicle authorisation renewal fees (for renewals due before April 2021);
  • A one-off cash payment of $2,500 for booking services that also hold PTV authorisations; and
  • Extension of the camera surveillance unit deadline from 2 July 2020 to 1 July 2021.

All motor vehicle registration fee increases will also be frozen until at least 1 July 2021, as part of the Government’s COVID-19 economic response.

Visit the COVID-19 relief for passenger transport industry webpage for further information.

  On-demand Transport – accepted payment methods

The below payment methods are accepted by the On-demand Transport office.

Payment method Comments
Credit card or EFTPOS Bankcard, Mastercard and Visa payments are accepted by all Department of Transport offices, including On-demand Transport.
BPay You may make payment using BPay by using your phone or Internet banking service.
Telephone Please call 1300 660 147 and follow the prompts.

  Passenger transport vehicle fees and charges (2019/2020)

COVID-19 relief for industry: PTV authorisation renewal fees waived

Passenger transport vehicle (PTV) authorisation fees will be waived for those who currently hold an active PTV authorisation that is due for renewal before April 2021, to provide timely financial relief to the passenger transport industry and ease the disruption of the COVID-19 pandemic. Visit the COVID-19 relief for passenger transport industry webpage for further information.

Passenger transport vehicle fees

Fee type Fee
Passenger transport vehicle annual authorisation $113.00 [1]
Passenger transport vehicle monthly authorisation (1 month) $21.00 [1]
Passenger transport vehicle quarterly authorisation (3 months) $40.00 [1]
Passenger transport vehicle bi-annual authorisation (6 monthly) $67.00 [1]
Passenger transport vehicle application $15.00 [1]
Issue of on-demand transport plates $29.00 [1]
Re-issue of on-demand transport plates $19.00 [1]
Re-make of on-demand transport plates $34.00 [1]
Passenger transport vehicle variation of authorisation conditions application $20.00 [1]
Passenger transport vehicle authorisation category of service change application $36.00 [1]

[1] Applicable from Tuesday 2 July 2019.

Fees relating to hire and reward driver licence extensions (F/T) will not change until 2020 with the transition to on-demand driver authorisations. Visit Changes for passenger transport drivers for further details.

  On-demand transport driver fees and charges (2019/2020)

Hire and reward extension (bus/taxi) fees

Fees are non-refundable.
Fee type Fee
F (bus) extension application $112.00
T (taxi) extension application $112.00

Fees relating to hire and reward driver licence extensions (F/T) will not change until 2020 with the transition to on-demand driver authorisations. Visit Changes for passenger transport drivers for further details.

  On-demand booking service fees and charges (2019/2020)

To become an authorised on-demand booking service (ODBS), an application fee and, if approved, an annual authorisation fee, must be paid.

The one-off application fee is payable by applicants when they lodge their application.

The authorisation fee is an annual charge dependent on the number of vehicles the applicant expects to dispatch work to. This fee is payable when the application for the ODBS is approved.

When applying for authorisation, the ODBS applicant must indicate which fee band (number of vehicles) best meets their needs for the upcoming year. It is recommended that businesses apply for authorisation based on the highest number of vehicles they expect to dispatch work to over the next 12 months.

COVID-19 relief for industry: ODBS authorisation renewal fees waived

All on-demand booking service (ODBS) authorisation renewal fees will be waived for renewals due before April 2021, to provide timely financial relief to the passenger transport industry and ease the disruption of the COVID-19 pandemic. Booking services who have already paid their ODBS authorisation renewal this year will have the fee waiver applied to their ODBS authorisation renewal in 2021. Visit the COVID-19 relief for passenger transport industry webpage for further information.

On-demand transport booking service authorisation fees

Fee type Fee
On-demand booking service authorisation application fee* $113.00 [1]
On-demand booking service authorisation: 1 vehicle $250.00 [2]
On-demand booking service authorisation: 2-5 vehicles $470.00 [2]
On-demand booking service authorisation: 6-15 vehicles $1,380.00 [2]
On-demand booking service authorisation: 16-30 vehicles $2,750.00 [2]
On-demand booking service authorisation: 31-50 vehicles $4,500.00 [2]
On-demand booking service authorisation: 51-90 vehicles $7,400.00 [2]
On-demand booking service authorisation: 91-150 vehicles $12,300.00 [2]
On-demand booking service authorisation: 151-250 vehicles $20,000.00 [2]
On-demand booking service authorisation: 251-500 vehicles $33,000.00 [2]
On-demand booking service authorisation: Over 500 vehicles $65,000.00 [2]
On-demand booking services: Change of Responsible Officer $23.00 [1]

[1] Applicable from Thursday 28 February 2019.

[2] Applicable from Monday 1 July 2019

On-demand booking service fee

Fee type Fee
Variation of authorisation conditions $14.00
Regular Passenger Transport Services Authorisation (RPTS) application (5 yearly) $115.00 [1]
Application for variation of Regular Passenger Transport Services (RPTS) authorisation conditions $154.00 [1]
Regular Passenger Transport Services (RPTS) approved route variation application $154.00 [1]
Regular Passenger Transport Services (RPTS) transfer of authorisation application $77.00 [1]

[1] Applicable from Tuesday 2 July 2019.

Passing on a booking

If you operate an authorised ODBS (or have an association arrangement with an authorised ODBS) and pass a booking on to another authorised ODBS (i.e. the passenger and job details are fully communicated to the other provider who then takes full responsibility for liaising with the passenger), you do not need to count them in your fee band.

However, if you dispatch a job to another on-demand passenger transport service provider, but retain the booking and communication with the passenger (i.e. you remain 'the face' of the booking), then you must count this vehicle in your fee band when applying for authorisation.

It is important to understand the difference between these processes to ensure you choose the most appropriate fee band for your business when applying for ODBS authorisation. You must consider the maximum number of vehicles you are likely to dispatch work to over the year.

  On-demand transport general fees

On-demand transport general fees

Fee type Fee
Handling $20.00 [1]
Extract of record $12.00
Provision of statistical data fee (hourly rate) $139.00

[1] Applicable from Monday 1 July 2019.

 

Page last updated: Wed Apr 8 2020 10:04:57 AM