Regular passenger transport services
Responsibilities of RPTs
The Act introduces a range of safety duties and safety standards for passenger transport services, including RPT. Under the Act, RPT service providers must ensure the health and safety of their passengers and drivers.
From 1 July 2019, RPT providers will be required to have a Safety Management System. A Safety Management System is a set of policies, procedures and plans that systematically manage health and safety at work by identifying safety risks and putting in place steps to mitigate them.
DoT has provided resources that may be helpful for RPT providers to develop their Safety Management Systems. Visit Safety management for authorised booking services for supporting resources.
From July 2019, further safety standards including vehicle maintenance and reporting of safety incidents will apply to RPT services. Existing operating conditions continue to apply until then.
Vehicles used for RPT services must have the appropriate authorisation (i.e. an omnibus – regular passenger transport licence) and follow their operating conditions. In July 2019, all charter vehicle licences will be transitioned to a new Passenger Transport Vehicle authorisation. See Changes for passenger transport vehicle owners for more information about new vehicle authorisations.
Drivers for RPT services must have the appropriate endorsement on their driver's licence (i.e. an F extension). From mid-2020, F and T extensions will be replaced by a single new Passenger Transport Driver authorisation.
RPT services do not require on-demand booking service authorisation if they solely undertake regular passenger transport. However, if an individual or business takes bookings for any on-demand services such as airport transfers, it will be required to apply for an on-demand booking service authorisation. For further information, please refer to On-demand booking services
In mid-2019, the next stage of regulations will be released to support the implementation of the Act. There may be further changes that apply for TPT services.
I also do on-demand work
Businesses which solely provide regular transport services are not classified as on-demand booking services and therefore do not need to apply for an on-demand booking service authorisation. However, if an individual or business takes bookings for any on-demand services such as airport transfers, it will be required to apply for an on-demand booking service authorisation.
Applications for booking service authorisations are now open and authorisation fees will be waived until 30 June 2019 to assist the industry to adjust to the reform.
Vehicles and drivers that undertake both on-demand and regular passenger transport will be required to be appropriately licensed or authorised.
For further information, please refer to On-demand booking services