Travel subsidies

Find out about the various travel subsidies and schemes available to students, pensioners and people with a disability. Eligibility information is also available here.

  Pensioner Annual Free Trip Scheme (PAFTS)

If you are a pensioner who lives north of the 26th parallel you are entitled to one return journey by air or coach, per year, to Perth or elsewhere in the South West Land Division.

Refer to the Pensioner free trip scheme page to find out about eligibility and how to apply.

  Student Subsidised Travel Scheme (SSTS)

This subsidy provides travel assistance to primary and tertiary students who live in the defined remote area of Western Australia (refer to map).

Refer to the Student subsidised travel page to find out about eligibility and how to apply.

DOT_M_DRA.pdf icon Defined remote area of Western Australia map Kb

  Taxi User Subsidy Scheme (TUSS) - review

View of some taxi roofs

January 2018

In Western Australia there are approximately 15,000 active Taxi User Subsidy Scheme (TUSS) participants state-wide.

DoT has recently completed a review of the TUSS as part of its commitment to continuous improvements in providing accessible and safe transport services across metropolitan and regional areas.

The review recognised the unique importance of the scheme and identified opportunities to strengthen and improve the scheme and the outcomes it delivers. Opportunities include:

  • enhancing the scheme's policy framework including simplifying the eligibility and entitlements process;
  • improving the application and entitlement management processes including web-based applications; and
  • replacing the manual voucher processes with a digitised payment system.

DoT is continuing to consult with subsidy users, dispatch services and MPT drivers to ensure the outcomes of the review provide maximum benefits for people with disabilities and transport service providers. A number of subsidy users and drivers will be contacted during the review and invited to take part in surveys and workshops to refine the review outcomes.

  Eligibility and application for the Taxi User Subsidy Scheme (TUSS)

About TUSS and how to apply

The Taxi User Subsidy Scheme (TUSS) is a subsidy available to certain eligible people with disabilities travelling in Taxis and Taxi-Cars operating under the provisions of the Taxi Act 1994 and the Transport Coordination Act 1966, or the successors in title to these Acts.

To be eligible for TUSS a person must demonstrate to the Director General of DoT (through an authorised officer) that they:

  • Are a permanent resident in Western Australia;
  • Have a disability that will always prevent them using conventional public transport; and
  • Are over ten years of age, or less than ten years of age and they use a wheelchair.

Full details of how the scheme operates, rights and responsibilities of participants and drivers, and details of eligibility requirements and entitlements are contained within the 'Taxi User Subsidy Scheme: Guidelines'.

Applications for participation in the Scheme must be made on the application form.

ODT_F_App_TUSS.pdf icon Taxi User Subsidy Scheme (TUSS): Application form and information Kb
ODT_P_TUSS_Guidelines.pdf icon Taxi User Subsidy Scheme (TUSS): Guidelines Kb

Eligibility for TUSS

To be eligible for TUSS a person must have a disability that falls within one or more of the following three categories, and provide sufficient evidence to accompany the application form:

  1. Mobility disability.
  2. Vision disability.
  3. Cognitive or intellectual disability.

A successful applicant will be granted one of the following:

  1. Temporary access to the TUSS: for a specified period of 12 months or more, after which re-assessment of their eligibility will be required.
  2. Permanent access to the TUSS: ongoing access to the scheme due to evidence of a permanent disability.

Full details of how the scheme operates, rights and responsibilities of participants and drivers, and details of eligibility requirements and entitlements are contained within the 'Taxi User Subsidy Scheme: Guidelines'.

Entitlements (February 2018)

Each eligible person will be approved to receive one of two categories of subsidy entitlement, depending on their conditions and disabilities:

Standard Subsidy:

  • A contribution of 50 per cent of the metered taxi fare when travelling in a conventional vehicle, up to a maximum amount of $25.00, will be provided to applicants who do not use a wheelchair.

Wheelchair Subsidy: Provided only to applicants who demonstrate that they require the use of a wheelchair.

  • 50 per cent of the taxi fare when travelling in a conventional vehicle without a wheelchair, up to a maximum subsidy of $25.00.
  • 75 per cent of the taxi fare when travelling in a conventional vehicle with a wheelchair, up to a maximum subsidy of $25.00.
  • 75 per cent of the taxi fare when travelling in a wheelchair accessible taxi (fitted with a wheelchair hoist), up to a maximum subsidy of $35.00.

Full details of how the scheme operates, rights and responsibilities of participants and drivers, and details of eligibility requirements and entitlements are contained within the 'Taxi User Subsidy Scheme: Guidelines'.

Rights and responsibilities

Terms and conditions for participation in the TUSS scheme apply to both passengers and drivers. It is important that participants familiarise themselves with the Scheme as outlined in the 'Taxi User Subsidy Scheme: Guidelines'.

Failing to comply with the Schemes terms and conditions may result in restricted access to the scheme, refusal of a voucher or in serious circumstances prosecution.

ODT_P_TUSS_Guidelines.pdf icon Taxi User Subsidy Scheme (TUSS): Guidelines Kb

  How to order, group/staged travel and reporting lost/stolen vouchers (TUSS)

How to order more TUSS vouchers

Eligible persons can order additional vouchers by:

  • Calling the On-demand Transport business unit on 1300 660 147;
  • Attending our office 20 Brown Street, East Perth;
  • Mailing back the reorder slip included in the previously issued voucher book to GPO Box C102 Perth WA 6839; or
  • Using the on-line general feedback form

Group travel using TUSS

If a taxi is hired for group travel, the following rules apply:

  1. Only one voucher from a card holder in the taxi can be used in order to subsidise the metered fare, and only in accordance with that person's entitlement; and
  2. The relevant card holder must be in the taxi for the entirety of the taxi journey.

Other card holders travelling in the taxi are not required to present their TUSS Voucher booklet to the taxi driver. The group of passengers travelling together should reach their own agreement regarding payment of the remainder of the fare.

How to report lost or stolen vouchers

Eligible persons must report lost or stolen vouchers by:

  • Calling the On-demand Transport business unit on 1300 660 147;
  • Attending 20 Brown Street, East Perth;
  • Mailing the details to GPO Box C102 Perth WA 6839; or
  • Using the on-line general feedback form

 

Page last updated: Mon Mar 26 2018 11:06:13 AM