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How to apply for a PTD authorisation

A PTD authorisation is an annual authorisation that permits a person to drive a vehicle for hire or reward.

Current estimated processing times for PTD authorisation applications:

  • New applications: 11 days 

  • Existing F and T extensions: 22 days*

Please note: These processing times are provided as a guide only. While we endeavour to complete all applications in a timely manner, there is no set assessment period due to a number of factors, including:

  • the complexity of the application;
  • lack of required information provided by applicants or health professionals; and
  • further information requiring follow-up.

If you have any queries about the status of your PTD authorisation application, please call 13 11 56.

  Do I need a PTD authorisation?

A PTD authorisation is an annual authorisation that permits a person to drive a vehicle for hire or reward.

You need a PTD authorisation if you drive, or intend to drive, a vehicle for hire or reward.

In deciding whether you need a PTD authorisation, you must consider:  

  • If you, as a driver, are receiving a payment or other reward for the driving, and 
  • If the passengers are paying a fee or some other consideration for the transport service.

To help you decide, or for more information, visit What are passenger transport driver authorisations?

  Am I eligible to apply for a PTD authorisation?

You can apply for a PTD authorisation if you: 

  • are aged 20 years old or more; and 
  • hold a current and valid WA drivers licence; and
  • have held a driver’s licence, or the equivalent driving authorisation from another jurisdiction for a period of three (3) years; and
  • have not been disqualified from holding or obtaining a PTD authorisation (i.e. committed a disqualification offence).

  Get a DoTDirect account

Applications for PTD authorisations can only be made online via DoTDirect

DoTDirect is our secure online portal where you can access all your transport licences, authorisations and contact information at any time. You can register online – you will need:

  • a current WA driver’s licence;
  • an email address; and 
  • all your vehicle details, including the VIN (check your vehicle licence renewal notice).

If you do not have a vehicle licenced in your name, there are three ways to register:

  • go to DoTDirect and request an access code to be posted to you when you register; or
  • call 13 11 56; or
  • visit a Licensing Centre.
ODT_P_Passenger_Transport_Drivers_User_Guide.pdf icon Passenger transport driver (PTD) authorisation user guide Kb
ODT_P_Applying_for_a_PTD_Authorisation_Quick_Guide.pdf icon Applying for a Passenger Transport Driver (PTD) Authorisation - Quick Guide Kb

  Get a National Police Certificate

Everyone must supply a National Police Certificate (NPC) as part of their PTD application in DoTDirect – you will not be able to complete your application if you do not supply an NPC. 

When you submit your application for a PTD authorisation, your NPC must be less than 3 months old from date of issue. NPCs older than 3 months will not be accepted.

Online providers are quicker than applying in-person, and it costs approximately $45 to apply for an NPC online. 

The NPC lists an individual's disclosable court outcomes and pending charges sourced from the databases of all Australian police jurisdictions. DoT needs this information to be able to assess whether you are a fit and proper person to drive passengers – this is one way DoT is working to ensure the safety of the passenger transport industry.

The Australian Criminal Intelligence Commission has a list of all accredited organisations that can supply a NPC for you. Check out your chosen provider’s website to make sure they provide services to the general public.

The WA Police have an informative FAQs about National Police Certificates.

External Link WA Police: National Police Certificates FAQs
External Link Australian Criminal Intelligence Commission: National Police Checking Service accredited bodies
ODT_P_Passenger_Transport_Drivers_User_Guide.pdf icon Passenger transport driver (PTD) authorisation user guide Kb
ODT_P_Applying_for_a_PTD_Authorisation_Quick_Guide.pdf icon Applying for a Passenger Transport Driver (PTD) Authorisation - Quick Guide Kb

  Complete a medical assessment

You need to complete a medical assessment before applying for a PTD authorisation. 

If you:
   •    previously held an F or T extension (active at 11.59pm, Wednesday 30 June 2021); and
   •    did not apply for a PTD authorisation before 1 July 2021; and
   •    have completed a medical assessment for your F or T extension in the past 6 months;
you can submit your previous medical assessment certificate (if it is less than 6 months old) as part of the application process. You can also contact DoT before you apply for assistance – call 13 11 56.

To maintain or renew a PTD authorisation, you will also need to complete medical assessments on an ongoing basis of intervals up to five years. The exact interval will depend on your individual medical assessment.
Take the following forms to your health professional for your assessment:

  • M106A: Medical Assessment Instructions; and
  • M107A: Medical Assessment certificate: Fitness to drive

Make sure you fill out M106A: Medical assessment instructions (below) before your appointment. You can access the medical assessment certificate form to take to your medical professional through your DoTDirect account. This form will be pre-populated with your details.

Your health professional will assess your medical suitability to be a commercial vehicle driver. 

They will then:

  • forward the completed medical assessment certificate to DoT; or
  • return the medical assessment certificate to you - you can upload this when you apply for a PTD authorisation.

If your health professional is forwarding your medical assessment certificate to DoT, you do not need to upload any medical assessment documents when you apply via DoTDirect. When you apply, you will only need to enter your health professional’s name, and the name and suburb of their practice. This information helps us match the details and process your application faster.

DoT will not actively contact your doctor for a copy of your medical assessment - it is your responsibility to ensure that DoT receives the documentation from your medical professional.

Once you have all the required documentation, you are ready to apply for your PTD authorisation on DoTDirect

LBU_F_DL_M106A_MedicalAssesstInst.pdf icon Medical assessment instructions (Form M106A) Kb
LBU_F_DL_M107A_MedicalFitnessToDrive.pdf icon Medical assessment certificate: Fitness to drive (Form M107A) Kb
ODT_P_Passenger_Transport_Drivers_User_Guide.pdf icon Passenger transport driver (PTD) authorisation user guide Kb
ODT_P_Applying_for_a_PTD_Authorisation_Quick_Guide.pdf icon Applying for a Passenger Transport Driver (PTD) Authorisation - Quick Guide Kb

  Step 1: Start an application and eligibility check

To start an application for PTD authorisation, you will need to log into your DoTDirect account.

Click on the On-demand Transport drop down menu at the top of the screen, then select Passenger Transport Drivers.

Read the information on the screen, and if you have your medical assessment certificate and National Police Certificate, select Apply for a PTD authorisation.

You can apply for a PTD authorisation if you: 

  • are aged 20 years old or more; and 
  • hold a current and valid WA drivers licence; and
  • have held a driver’s licence, or the equivalent driving authorisation from another jurisdiction for a period of three (3) years; and
  • have not been disqualified from holding or obtaining a PTD authorisation (i.e. committed a disqualification offence).

Based on information DoT already has, such as your driver's licence details, the application system will automatically check some of the eligibility criteria. If you are not eligible, you will not be able to apply for a PTD authorisation and you will be given the reason why.

  Step 2: Character suitability

You will be asked questions regarding your character suitability, including whether:

  • you have previously held a PTD authorisation or equivalent authorisation from another State or Territory, that has been cancelled or had an application refused; and
  • you have been charged with or convicted of a disqualification offence.

This is also the step where you upload your NPC – make sure this is an acceptable file type (.PDF, .TIF, .JPG, .JPEG, .PNG, .BMP). 

Make sure you include pages 1 and 2 of your NPC, otherwise your application cannot be processed.

There is a total file size limit of 7Mb for all documents uploaded to your PTD application. 

PTD authorisation application: character suitability
PTD authorisation application: character suitability

  Step 3: Medical suitability

You will need to:

  • upload your medical assessment certificate – make sure you include pages 1 and 2 of your medical assessment certificate and that your files are acceptable type (.PDF, .TIF, .JPG, .JPEG, .PNG, .BMP);
  • provide your health professional’s name, and the name and suburb of their practice.

There is a total file size limit of 7Mb for all documents uploaded to your PTD application.

PTD authorisation application: medical suitability
PTD authorisation application: medical suitability
LBU_F_DL_M106A_MedicalAssesstInst.pdf icon Medical assessment instructions (Form M106A) Kb
LBU_F_DL_M107A_MedicalFitnessToDrive.pdf icon Medical assessment certificate: Fitness to drive (Form M107A) Kb

  Step 4: Review and complete your application

At this step you will need to review your application details – if you wish to edit anything, click “Previous” to reach the relevant section.

You will then need to:

  • read the privacy statement and declare that you have read and understood it by checking the box below the statement; and
  • check all the boxes to declare you acknowledge important information about your application.

At this step you will need to review your application details – if you wish to edit anything, click “Previous” to reach the relevant section.

You will then need to:

  • read the privacy statement and declare that you have read and understood it by checking the box below the statement; and
  • check all the boxes to declare you acknowledge important information about your application. 
PTD authorisation application: review and complete application
PTD authorisation application: review and complete application

  Step 5: Pay the application fee

The application fee for a PTD authorisation is $28.45 and can be paid on DoTDirect with Visa or Mastercard. 

The application fee must be received for your application to be assessed by DoT.

This fee recovers the cost of DoT assessing your medical fitness and character suitability to hold a PTD authorisation.

Visit On-demand transport fees and charges for further information.

  Step 6: Department of Transport assessment

DoT will assess your application – if we require further information, we will be in touch via email. You will receive an email reminder from DoT 14 days before your additional information is due.  If you fail to provide the additional information requested your application will be assessed based on the information provided and is likely to be refused.  

Requests for further information can also be viewed and responded to in your DoTDirect to-do list. You can enter comments and upload up to ten documents in DoTDirect. View the Passenger transport driver authorisation user guide (below) for full instructions on how to upload documents.

Whilst we endeavour to complete all applications in a timely manner, there is no set assessment period due to a number of factors, including:

  • the complexity of the application;
  • lack of required information provided by applicants or health professionals; and
  • further information requiring follow-up.

Once all the relevant documents have been submitted and your application is assessed by DoT, you will receive an email notifying you that the outcome of your assessment is ready to view in DoTDirect.

ODT_P_Passenger_Transport_Drivers_User_Guide.pdf icon Passenger transport driver (PTD) authorisation user guide Kb

  Step 7: Pay the authorisation fee

If your PTD authorisation application is approved by DoT, you will receive an invoice for your annual authorisation fee – your authorisation is not valid until you have paid this fee.

The authorisation fee is $89.50. 

The annual PTD authorisation fee will recover the cost of the ongoing monitoring of drivers’ suitability to drive a vehicle for hire or reward – previously this cost has been covered by the taxpayer. 

Visit On-demand transport fees and charges for further information.

  How to cancel your application

If you decide not to progress with your PTD authorisation application, you can cancel it in DoTDirect.

Your application can be cancelled any time after you pay the application fee and before your application is assessed and you pay the authorisation fee.

To cancel your PTD authorisation application, log into DoTDirect and:

  • Select the On-demand Transport tab at the top of the screen.
  • Click Passenger transport drivers.
  • Your current application details will show. Click the “Cancel application” button. 

  Maintaining a PTD authorisation: medicals and NPC

To maintain a PTD authorisation, you will need to:

  • pay the annual authorisation fees when the PTD authorisation is up for renewal;
  • provide a new NPC every five years; and
  • undergo a medical assessment on an ongoing basis at an interval dependent on your individual medical assessment (up to five years).

How will I know when to get a medical assessment? 

You will receive a medical assessment notice about 12 weeks before your existing medical assessment is due to expire. If you hold a PTD authorisation, you can also view your medical due date in your DoTDirect account. 

You can access the medical assessment certificate form to take to your medical professional through your DoTDirect account. This form will be pre-populated with your details.

Your doctor may submit your completed medical assessment to DoT or you may upload a copy via DoTDirect. When DoT receives your new medical it is assessed against the Austroads fitness to drive standards. This may mean that the medical period assigned to you by DoT is different to what your doctor recommends. 

How can I check when my next medical assessment is due? 

If you have a PTD authorisation, there are two ways that you can check when your next medical assessment is due.

  1. The PTD authorisation document that DoT emails to you shows your next medical assessment due date. 
     
  2. Log into your DoTDirect account and select On-demand Transport at the top of the page, then click "Passenger transport drivers" – details about your PTD authorisation will appear, including your next medical assessment due date.

Alternatively, you can call Department of Transport on 13 11 56 to ask when your next medical assessment is due. 

I previously had an F or T extension. Why is my medical due date different now that I have a PTD authorisation?

To maintain the previous F and T driver’s licence extensions, medical assessments were required more frequently once a driver turned 45. 

As this is no longer the case with PTD authorisations, drivers may now find that their medical assessment due date changes and does not align with their drivers licence or PTD authorisation due date. 

Opens in a new window Austroads: National standards for assessing a person's fitness to drive

  Get a copy of your PTD authorisation

When you were first granted your PTD authorisation, DoT sent a PDF copy of your authorisation to the email address you use to access DoTDirect. You can use this PDF as proof of your PTD authorisation.

You can also view the key details of your PTD authorisation through DoTDirect, including:

  • authorisation number;
  • issue date;
  • expiry date;
  • status;
  • commercial driver medical due date; and
  • National Police Certificate due date.

To view these details, log into your DoTDirect account on your computer or phone and:

  1. Select the On-demand Transport tab at the top of the screen.
  2. Click Passenger transport drivers.
  3. You can now see information about your PTD authorisation – take a screenshot of the authorisation details.

At this stage you cannot view a copy of your PTD authorisation document in DoTDirect – this feature will be available in 2021.

Your booking service may have additional requirements for confirming your PTD authorisation status.

  Driver's licence check (online)

Please use this handy feature to check whether your driver's licence is current.

Driver's licence check (online)
 

 

Notes:

  • The information provided on the status of your driver's licence is only current as at the time and date of the response. Even though our records may indicate that your driver's licence is valid, there may be outstanding or current sanctions against your licence applied by the Department of the Attorney General which may render your licence invalid.
  • In addition to this enquiry you should also perform a further verification on the Department of the Attorney General's website: Search licence suspensions (unpaid fines) online (see link below).

A Learner's Permit is not a valid licence and its details will not be displayed.

Opens in a new window Western Australian Police: Infringements and notices requesting information
Opens in a new window Attorney General's Department: Online licence suspension check

  Demerit point check (online)

The online demerit point enquiry tool allows only a driver who holds a WA driver’s licence or learner’s permit to check Demerit point history such as:

  • Details of infringements issued, 
  • Demerit point penalties and demerit point expiry dates and
  • Demerit points notices issued.

If you require a copy of demerit point notices served on you in WA for your insurance company, you will need to attend a DVS centre with primary and secondary identification and complete a Request for a certified copy of excessive demerit points notice (E16) form. A fee is payable.

Certified copy of excessive demerit points notice fee

Fee type Fee
Certified copy of Excessive Demerit Points Notice (EDPN) fee $22.70
Demerit point check (online)
 

Visit the Western Australia Police Force website for more information about obtaining a record of traffic infringement notices issued to you, for viewing an image of a driver for a traffic infringement notice, or for paying a fine.

Visit the WA Department of Justice eCourts portal to find out if your driver’s licence has been suspended for the non-payment of a fine or infringement.

External Link WA Department of Justice eCourts portal
Opens in a new window Western Australian Police: Infringements and notices requesting information

 

Page last updated: Fri Sep 10 2021 1:00:40 PM