Passenger transport vehicle camera surveillance units

The rules for mandated camera surveillance units in taxis in WA are changing. From July 2019, taxis will be known as rank or hail Passenger Transport Vehicles (PTV).

All WA rank or hail PTVs (taxis) will be required to be fitted with Camera Surveillance Units (CSUs) of an approved type from July 2020.

  Passenger Transport Vehicle Camera Surveillance Unit Standards 2019

From July 2019, all licenced taxis in WA will transition to rank or hail Passenger Transport Vehicles (PTVs).

New regulations will change the way mandated camera systems for these vehicles are regulated:

  • All rank or hail PTVs (taxis) in WA will be required to be fitted with Camera Surveillance Units (CSU) of an approved type. The regulations will provide a transition period for taxi operators to install systems as detailed in the table below.
  • New regulations for mandated systems will give authorised On-demand Booking Services (ODBS) limited access to CSU recordings. Booking services will be required to provide recordings to Police, the Department of Transport (DoT) or other agencies as needed.

Important: Advice on this webpage will be updated as details in proposed regulations is finalised.

Passenger Transport Vehicle Camera Surveillance Unit Standards 2019

DoT has approved the Passenger Transport Vehicle Camera Surveillance Unit Standards 2019. This replaces the standards previously released by DoT in 2017.

From July (once new regulations are published), CSUs approved under this standard will be able to be accessed by authorised On-demand Booking Services in accordance with the rules prescribed in the regulations.

Applications for the approval of devices to be used in rank or hail vehicles (taxis) in WA are assessed against this standard.  The standard is similar to standards in most other Australian jurisdictions, with two main differences:

  1. The WA standard provides for a higher minimum storage period of 288 hours; and
  2. WA CSUs must record vision and sound inside rank or hail vehicles (taxis).

The 2019 standards have been constructed so that operators are not required to replace existing systems, however the introduction of new regulations in July 2019 may require changes to some existing systems to allow authorised On-demand Booking Services to access recordings on the devices.

Transition timelines for new CSUs

Date Transition
April 2019 
  • New Passenger Transport Vehicle Camera Surveillance Unit Standard 2019 approved.
  • Devices approved under the new standard are listed on this website.
  • Requirements to use approved installers still apply.
  • Access to recordings restricted to Police and DoT Officers only.
  • All rank or hail (taxi) operators can install a CSU approved under the new standard.
  • Current Country Taxi-car licence holders can apply for the Country Taxi-car Security Camera Grant.  Applications for this close on 30 April 2019.

2 July 2019

  • Current Country Taxi-car licence holders can apply for the Country Taxi-car Security Camera Grant. Applications for this close on 30 April 2019.
    All rank or hail PTVs (taxis) operating predominantly in the metropolitan area (which excludes the regions of Mandurah and Murray) must have an approved type of CSU.
  • Rank or hail PTVs (taxis) operating predominantly outside of the metropolitan area (including those in Mandurah and Murray) will not need an approved type of CSU until July 2020. However, if the rank or hail PTV enters the metropolitan area, then a CSU of some type must be installed.
  • CSUs installed in rank or hail PTVs (taxis) and approved under a previous standard will need to be replaced with a device approved under the 2019 standards before July 2020.
  • Authorised booking services can access recordings from CSUs in accordance with the rules outlined in the new regulations.
  • The new regulations will require that the associated authorised ODBS is responsible for ensuring that CSUs are installed properly and are maintained in working order.
  • Use of approved installers is no longer required. 
July 2020
Date to be confirmed
  • All rank or hail PTVs (taxis) must have an approved type of CSU installed.
  • The authorised ODBS will be required to provide recordings from their associated PTVs on request. Some CSUs may need modifications to allow this.
ODT_P_Passenger_Transport_cam_surveillance_standard_2019.pdf icon Passenger Transport Vehicle Camera Surveillance Unit Standards 2019 Kb

  CSU responsibilities for booking services

From early July 2019, booking services will hold responsibility for:

  • Ensuring CSU devices are installed properly and maintained in working order;
  • Ensuring security of recordings on the devices; and
  • Providing recordings to WA Police, DoT and other agencies, when requested.

New regulations will provide for controls which booking services must have in place to manage CSUs, including:

  • Who can access the CSU recordings;
  • What purposes recordings can be accessed for;
  • Controls over disposal of recordings to ensure they are maintained;
  • Record keeping controls such as maintenance, fault and access logs; and
  • Audits conducted by the DoT on ODBS will check that these controls are in place and effective.

Accessing CSU images/recordings

To assist ODBS to meet their safety and customer service obligations, authorised ODBS will have access to recordings from the CSU which include:

  • Investigating safety incidents;
  • Investigating customer complaints;
  • Supporting insurance claims; and
  • Ensuring compliance with regulations and safety standards.

Existing CSUs used in Perth metropolitan taxis (which comply with the 2017 Taxi Camera Surveillance Unit Standard), cannot be accessed by booking services as the current software requirements allow only DoT to access the images.  An ODBS will be required to receive access of the camera footage from the camera manufacturer.

DoT will no longer provide support for downloads from July 2020 at which time an ODBS will have this responsibility.

Before selecting a specific CSU model, operators are advised to contact other industry stakeholders who may already have experience of the CSU models under consideration.

DoT evaluates applications from CSU suppliers for approval of their CSU systems under the Passenger Transport Vehicle Camera Surveillance Unit Standards 2019. Once approved, these models are published below.

  List of approved suppliers and installers/repairers (approved devices)

The list of devices approved under the 2019 standards, and associated installers/repairers is shown below. Applications for other devices to be approved are encouraged.

Important: when choosing a device please note:

  • The previously approved Verifeye device installed in many taxis is no longer an approved device. Verifeye devices can continue to be used where they are already installed in a taxi (prior to May 2019) but cannot be installed in a new rank or hail PTV (taxi). All Verifeye devices will need to be replaced with an approved device by July 2020.
  • From July 2020 all CSUs will need to be accessed by any associated authorised booking service. Please ensure that you speak to the CSU provider to ensure that you will be able to facilitate this access.
  • CSUs must be installed and maintained in compliance with the 2019 CSU standards. It is the responsibility of the vehicle provider (in most cases the PTV authorisation holder) to ensure that the CSU installed properly records sound and vision as required.
Authorised installer/repairers Telephone DTI MDR5-L MTI Sigtec MK4 Taxicomms TXC4010TVI PHSureCam V.1.0 Oiiicam-1 Streamax G60DT X5-Lite Streamax G60DT X5-Lite V2 13cabsi
Black & White Cabs (WA) Pty Ltd (08) 9230 0440 Authorised  Authorised  Authorised  - - - - -
Combined Taxi Management (08) 9371 3229 - Authorised - - - - - -
DTI Group Ltd (08) 9479 1195 Authorised  - - -   - - -
Gemini Accident Repair Centre (08) 9242 7377   - - Authorised  - - - -
Nova Communications (08) 9445 1555 Authorised Authorised Authorised - Authorised - - -
Swan Taxis (08) 9422 2247 Authorised  Authorised  Authorised  - Authorised  - - -

  How to submit your camera system for approval (manufacturers/suppliers)

Applications for the approval of new system types for use in the WA rank or hail (taxi) market are encouraged.  Suppliers who would like to market their product for use in WA rank or hail PTVs (taxis) should first contact On-demand Transport.

Applications will need to be submitted along with:

  • A sample device with all related equipment to enable testing;
  • Instructional materials for the driver and the download operator;
  • Installation components and instructions;
  • Any items of equipment and software required to access recordings on the test device;
  • Details of any approvals in other Australian states or territories; and
  • Day/night testing footage recorded on camera's memory for testing and download.

You may be asked to provide access to a test device installed in a vehicle for testing also.

Applications received will go through an assessment process which may include:

  • Running the system over the minimum 288 hours recording duration;
  • Accessing and copying recordings on the system;
  • Testing the system against current fluctuations; and Assessment of image quality in both day and night time conditions, using the test chart available on the last page of the ANZPAA Recommendations for CCTV Systems.

Systems that meet some but not all of the required standards may be considered for approval in some circumstances.  Devices approved in other Australian states that do not meet all of the requirements of the 2019 standards may also be approved.

Important: Please note that in addition to approval of a system for use in rank or hail PTVs (taxis), suppliers may also need to seek a modification permit to install the systems under Road Traffic legislation. Details on how to determine if a vehicle modification permit is needed can be found on the Vehicle accessories and fittings page

Opens in a new window ANZPAA: Resolution test chart for use with ISO Standard 12233

  Forms and documents use on this page: Passenger transport vehicle camera surveillance units

 

Page last updated: Wed Jun 5 2019 3:36:22 PM