Crash Towing Industry Reforms
Find out more about the Crash Towing Industry Reforms that are being introduced.
In 2022, the Ministers for Transport and Commerce announced the Government’s intention to reform the towing industry to protect people involved in traffic accidents and combat bad behaviour and price gouging.
This announcement followed community and industry consultation about options for reforming Western Australia’s towing industry undertaken by Consumer Protection in 2020 and outlined in the Accident towing industry consultation report.
In 2022, responsibility for developing the regulatory framework and executing crash towing industry reforms was moved to the Department of Transport (DoT).
The regulatory framework developed by DoT is set out in the Decision Regulatory Impact Statement - Proposal for the Regulation of the Crash Towing Industry in Western Australia.
Decision Regulatory Impact Statement - Proposal for the Regulation of the Crash Towing Industry in Western Australia
The Decision Regulatory Impact Statement - Proposal for the Regulation of the Crash Towing Industry in Western Australia provides an overview of the community consultation undertaken and the options considered in developing a regulatory framework to reform the crash towing industry in WA.
It should be noted that proposals outlined in this document may have changed during the legislative drafting process or following further targeted consultation with stakeholders.
For full details on the crash towing industry reforms please refer to the Towing Services Act 2024 and Towing Services Regulations (once drafted) which can be viewed or downloaded at www.legislation.wa.gov.au as soon as the Bill is signed by the Governor and receives Royal Assent.
Decision Regulatory Impact Statement - Proposal for the Regulation of the Crash Towing Industry in Western Australia | Kb | |
Spotter fees
It is now an offence to advertise or to pay spotter fees (or give other benefits or advantages that may not be monetary), in exchange for information as to the occurrence of a crash or breakdown or details of a vehicle that has been involved in a crash or has broken down.
It is also an offence for a person to receive such payments or incentives.
Penalties of up to $45,000 (body corporate) or $9,000 (individuals) apply.
Industry information sessions
We will hold a series of industry information sessions about the new legislation and how it impacts towing service providers who undertake crash towing in Western Australia. To express your interest in attending one of these sessions please complete this form below.
Contact the towing team
If you are unable to locate the information you require on our website, please submit your enquiry below.