Licence Alert

Licence Alert online is a free service that allows you to receive an SMS or email when your Western Australian driver's or vehicle licence is near expiry.

  Licence Alert (online)

Licence Alert online is a free service that allows you to receive an SMS or email when your Western Australian driver's or vehicle licence is near expiry.

You can choose how you would like to receive your messages (by SMS and/or email). Electronic message reminders do not contain any of your personal information and you do not need to reply to the message.

Licence Alert (online)
 

You may also subscribe to Licence Alert by:

  Frequently Asked Questions: Licence Alert

Does it cost to subscribe to Licence Alert?

No, Licence Alert is a free service.

Will I still receive a printed renewal notice?

Yes this reminder service is in addition to the printed renewal notice issued 6 weeks prior to licence expiry.

How can I subscribe?

You can subscribe:

  • Online.
  • Telephone us on 13 11 56.
  • Visit your nearest Driver and Vehicle Services Licensing Centre or regional Agent.

What information do I need to provide to subscribe online?

To subscribe online, you will need to provide:

  • Your first name.
  • Your surname.
  • Your date of birth.
  • Your residential suburb and postcode.
  • Your email address and/or mobile phone number.

What do I do if I don't have a first name or surname?

If you do not have either a first name or a surname, please contact your nearest Driver and Vehicle Services Licensing Centre or regional Agent or phone 13 11 56.

Why do I need to indicate my preferred payment method?

You will need to nominate how you will pay your licence renewal (i.e. via BPAY® or DOT Pay Online service) so that we can send the appropriate account number; and the driver's and/or vehicle licence/s you want to receive a renewal message for.

What happens if I choose to be notified by SMS?

If you choose to be notified by SMS, the Licence Alert will include BPAY or web account payment details for payment of the licence renewal.

You will need to nominate how you will pay your licence renewal (i.e. via BPAY® or DOT Pay Online service) so that we can send the appropriate account number; and the driver's and/or vehicle licence/s you want to receive a renewal message for.

When will I receive my Licence Alert message?

A Licence Alert subscriber will receive a message in the days prior to expiry for a 'subscribed' driver or vehicle licence that is eligible for renewal.

What about vehicle licences in a company/organisation name or seasonal licences?

The Licence Alert service is currently unavailable for:

  • Vehicles licensed in a company/organisation name including trade plates.
  • Seasonal vehicle licences.

At this stage the service is designed for use by personal (private) clients and precludes fleets.

What do I do if I sell my vehicle while I am subscribed to Licence Alert?

You are not required to opt out or cancel a subscription for a vehicle licence where you have sold the vehicle provided you have supplied the Department of Transport with written Notification of change of (vehicle) ownership.

What can stop me from receiving my Licence Alert message?

You will not receive a Licence Alert if you are not the holder of an active Western Australian driver's licence or current vehicle licence. An active Driver's Licence is one that is not subject to a cancellation or disqualification. A current vehicle licence is one that is not cancelled or expired.

What if I change my mobile phone number or email address?

If you change your mobile phone number or your email address you will need to tell us immediately.

You can update your mobile phone number or email address by logging into Licence Alert, telephone us on 13 11 56 or visit your local Driver and Vehicle Services Licensing Centre or regional Agent.

What do I do when I receive my Licence Alert message?

If you have been provided an account number, you can make payment via our website transport.wa.gov.au or phone pay on 1300 655 322.

If BPay details have been provided you can pay the licence via your banking institutions BPay service by entering the biller code, the BPay reference number, and the amount to pay.

Alternatively, you may choose to pay at your Driver and Vehicle Services Licensing Centre or regional Agent

Where can I find out the payment amount for BPay?

The amount to pay can be found using our Online Account Lookup service. It's easy. All you need is the licence number and the service will return the different payment options.

  Licence Alert app for smart phones and tablets

The free Licence Alert vehicle licence app allows holders of Western Australian vehicle licences to manage SMS and email reminders for their renewal notices.

With the Licence Alert app you can easily:

  • Check your vehicle licence (rego) expiry date.
  • Create, view and update SMS and email notifications.
  • Add reminder notifications to your device.
  • Link directly to your account payment page once your licence renewal is due.

The Licence Alert vehicle licence app only covers vehicle licence (rego) reminders, it does not remind you of driver's licence expiries.

Licence Alert on the App Store Licence Alert on Google Play

 

Page last updated: Fri Dec 9 2016 9:16:09 AM