Tow truck industry

From 7 November 2022, the information required on a tow truck driver’s statement must include the maximum fee that will be charged for the tow, salvage or storage of the vehicle.

The driver of a tow truck must not tow or salvage any vehicle from the scene of an accident until the tow truck driver has completed, in duplicate, a written statement containing the following particulars and the driver of the vehicle/person authorising the tow has signed the statement.

A tow truck driver’s statement must include:

• Tow truck driver and vehicle details:
  • Name and address of the person licensed to operate the tow truck.
  • Name and address of the tow truck driver.
  • Tow truck’s number plate details.
• Vehicle owner details:
  • Name and address of the owner of the vehicle to be towed or salvaged (if known).
• Authorisation to tow:
  • Police officer’s name and number assigned for official purposes, if the removal of the vehicle to be towed or salvaged is authorised by a police officer.
  • Name and address of the person (other than a police officer) authorising the vehicle to be towed or salvaged.
• Towed vehicle details:
  • Make and number plate details of the vehicle to be towed or salvaged.
• Towing details:
  • Location where the vehicle currently is.
  • Location where the vehicle is to be moved to.
  • Date and time at which the authority to tow or salvage is signed.
  • Signature of the person authorising the tow or salvage to, both copies of that statement when completed.
• Fees:
  • Declared the maximum fees for the tow, salvage, and storage of a vehicle

The Road Traffic (Vehicles) Regulations 2014 prohibit the charging of a fee, other than the fees for the tow, salvage or storage of a vehicle from the scene of an accident and those fees must not exceed the fee stated on the tow truck driver’s statement.

Drivers are reminded that they have the right to refuse a tow from the scene of an accident, if the maximum fees to be charged have not been disclosed on the tow truck driver’s statement or they are asked to sign a statement that has not been completed in full by the tow truck driver.

If the removal of the vehicle to be towed or salvaged is authorised by a police officer, the police officer must sign the statement.

The driver of a tow truck must not tow or salvage a vehicle unless the original of the signed completed statement has been given to the person authorising the tow or salvage.

The driver of a tow truck must give a copy of a signed completed statement to a responsible person for the vehicle.

A responsible person for a tow truck must ensure that each copy of a signed completed statement is kept for a period of 12 months. 

Each driver of a tow truck that is the subject of a statement must produce a copy of the statement to a police officer, if required by that officer to do so.

This process is subject to r.420 of the Road Traffic (Vehicles) Regulations 2014 which states the driver of a tow truck may tow or attempt to tow away a vehicle from the scene of an accident or breakdown, or from the place of the vehicle’s abandonment, if that particular tow has first been authorised orally by the Commissioner of Main Roads on behalf of the driver, owner or person in charge of the vehicle.

A proforma Tow Truck Driver’s Statement has been developed as a sample to assist industry in understanding the prescribed information that must be included on a statement to meet the legislative requirements.  The use of the proforma is not prescribed in legislation and is not mandatory. 

Before a WA vehicle licence can be granted, the vehicle must be inspected for roadworthiness and compliance with the relevant technical standards.  

From 7 November 2023, updated technical standards will be introduced to which all tow trucks must be inspected to comply with before the vehicle licence can be renewed, and annually thereafter. 

Vehicle owners must familiarise themselves with the new technical standards and inspection requirements prior to presenting a tow truck for inspection. 

All new and unlicensed tow trucks must be inspected at the Kelmscott Vehicle Examination Centre (VEC). To book an inspection call 1300 776 065. Inspection fees apply.

For more information on the vehicle inspection process and vehicle licensing fees, visit the Licence a tow truck page.

On 7 November 2023, amendments to the Road Traffic (Vehicles) Regulations 2014 and Vehicle Inspection Notice commence, updating the technical standards for tow trucks licensed in WA. 

The new technical vehicle standards apply to all tow trucks. 

Tow truck and tilt tray tow truck standards include:

• General equipment 
  • Fire extinguisher 
  • Spill kit requirements 
  • Vehicle signage 
  • Rear underrun protection
• Lights and warning devices 
• Classification and limitation
• Lifting requirements
• Towed vehicle brakes 
• Construction of tow trucks 
• Heavy Vehicle Standards 

A one page guide to the Tow Truck requirements is provided below. 

Detailed information on the technical standards is available in the Requirements for Tow Trucks in WA guide below. The guide and Policy Instruments below outline the vehicle standards and requirements of tow trucks and the obligations of tow truck drivers and operators when towing vehicles in Western Australia (WA). 

To ensure that all tow trucks comply with the updated standards, all tow truck owners will be required to present the vehicle for an inspection. 

To enable industry time to ensure that currently licensed tow trucks can meet the updated technical standards, the requirement for tow trucks to be inspected will not commence until 7 November 2023. After this date all tow trucks will require an inspection before the licence can be renewed and annually thereafter.

Metropolitan based tow trucks may be inspected at a suitable metro Authorised Inspection Station (AIS). Visit Get a vehicle inspected (transport.wa.gov.au) to find your nearest location. Bookings must be made directly with the service provider. Subject to availability, examinations may also be completed at the Kelmscott Vehicle Examination centre. Bookings can be made by calling 1300 776 065. Inspection fees apply.

Regionally based tow trucks must book their inspection at the nearest suitable Authorised Inspection Station to their vehicles garaging address. 

In order to maintain your tow truck vehicle licence, from 7 November 2023 you will be required to have the vehicle inspected every year.

Go to Get a vehicle inspected for more information on locations.