Working for the Department
Find out if working for DVS is for you
Find out if working for Driver and Vechicle Services is for you - see what our staff say about the roles we are advertising and how the role of Customer Service Officer, Driver Assessor, Client Support Officer or Contact Centre Consultant at Driver and Vehicle Services fits into this big picture. This video shows our human side and how we support teamwork, support, progression and your development.
Our work environment
Find out what it is like to work at the Department. We are committed to a flexible work environment and providing opportunities for learning, development and career advancement.
We are committed to providing equal opportunities
We are an equal opportunity employer encouraging Indigenous Australians, young people, people with disabilities, people from culturally diverse backgrounds and women to apply for position within our agency.
We are committed to a flexible work environment
We are committed to creating a flexible work environment to meet changing business needs and to assist you to balance their work and family/personal commitments.
We offer a range of working conditions to help you achieve this balance, which include:
- Flexible working hours: in consultation with your manager you can vary your working hours, attendance patterns and working arrangements to best your work and personal commitments.
- Where it is appropriate and achievable, you may negotiate to telework or work occasionally from home.
- We will consider permanent part-time work arrangements where appropriate.
- We offer four weeks annual leave per year, with the option to purchase up to four extra weeks leave.
The Public service general agreement 2066 document below contains further information about the Department's working conditions.
We are committed to learning and development
We are committed to providing you with challenging learning opportunities that will develop and refine your professional and personal skills. As well as access to job specific training and development, you will also be able to participate in a range of corporate programs.
Leadership Development Program for senior managers
For senior managers, our Leadership Development Program comprises a range of personal and professional developmental activities designed to increase our leadership capability through a shared vision and consistent leadership approach. The program includes twice yearly leaders forums, a wide range of skills and personal development workshops and access to sector wide program and scholarship opportunities.
Front line Management Program for middle managers
For middle managers, our Front line Management Program provides a nationally recognised and accredited training framework to develop and enhance your managerial competencies through focus on practical application and demonstration of competencies within the workplace.
Our Mentoring Program can help you either to find a senior person who can provide with long-term advice and support, or offer you the opportunity to impart your wisdom and knowledge to others.
Our Scholarship Program provides an opportunity to apply for generous subsidies of up to 75% of course fees for those employees wishing to pursue further education.
Performance Partnership Program
Our Performance Partnership Program provides you with an opportunity to discuss your career, your future plans and your work performance with your manager. It encourages open discussion between managers and employees regarding achievements and behaviours in line with our corporate values, and provides an opportunity for agreement regarding developmental needs and career directions.
Coaching skills workshops
Coaching skills workshops provide our managers with the skills necessary to assist in fostering honest and open relationships with staff, to empower employees to explore options, make decisions and develop skills and competencies.
We are committed to career advancement
We are committed to ensuring that all employees are provided with developmental opportunities on a fair and equitable basis.
We encourage our employees to apply for further promotion as appropriate opportunities arise. All staff have access to internally advertised vacancies through the on-line Job Market on our (internal) intranet.
|Public Sector Commission (PSC): Code of ethics|
|Public Sector Commission (PSC): Public Service and Government Officers General Agreement 2014|
How to search for a vacancy and submit an application
The Department of Transport accept on-line applications for vacancies as advertised on the WA Government Jobs Board (jobs.wa.gov.au).
You may search the WA Government Jobs Board for vacancies and also opt to receive vacancy notifications via email.
Once at the WA Government Jobs Board site, you may submit your application to a specific vacancy via the post or by email.
|jobs.wa.gov.au: Email me jobs|
How to prepare your application
Check the listing date
Carefully check the closing date for each position. We can't accept your application if it's late, so make sure you give yourself plenty of time to prepare and submit your application. We must receive your entire written application by the closing date.
There are two documents that you should download before you start preparing your application:
- The information kit, including the application form, and
- The Job Description Form (JDF).
What should be included in your application
Your written application should include the following:
- Completed application form.
- Your resume (CV).
- Your statement of claims against the selection criteria (see below).
What to include in your resume/CV
Ideally you should include the following in your resume:
- Your personal details, for example, name, address, phone number.
- Your education and training achievements.
- A summary of your work history (the most recent should be listed first) with details of your responsibilities and tasks.
How to respond to the selection criteria
- Your statement of claims against the selection criteria s one of the most important parts of your written application.
- The selection criteria are listed in the job description form (JDF) and are divided into two categories - essential and desirable.
- For each criterion, describe or list specific events/projects where you have used the required skills or knowledge, tell us what action you took and include any details of the outcome or feedback.
- Try not to be too wordy - but do provide some concise examples that show you meet that criterion.
- Selection for interview is based on your ability to show firstly that you meet the essential criteria and secondly that you are competitive in relation to other applicants.
What happens once you submit your application?
As soon as applications close, we start the selection process. We do our best to ensure that everything happens as quickly as possible - generally, from the closing date to the selection of an applicant takes about 8 weeks.
Firstly we shortlist - if you're successful in gaining an interview, you should hear from us within three weeks after the closing date. If you haven't heard from us by then, it's unlikely that your application was chosen for shortlisting.
Then we interview - once an applicant has been selected, we'll notify you in writing. We often receive many applications for our advertised vacancies. We ask that if possible, you wait until we contact you.
Preparing for an interview
The panel obviously considered that your application showed you met the criteria, and were competitive in relation to other applicants.
Along with your interview, you may be asked to undergo other work tests (depending on the job, maybe a short presentation, a typing test, or some sort of practical exercise). But don't panic, you'd be given notice and time to prepare.
Sometimes you may be given the questions a short time before the interview and given time to prepare notes to help you answer them.
What to do before your interview
- Read the JDF so that you're familiar with what the job involves; you will be asked questions that relate directly to the selection criteria, and each interviewee will be asked the same questions.
- Talk to the contact person if you have any questions.
- You might like to gather examples of your work, or any other material to support your application to bring to the interview.
- Take along a copy of your application; the panel won't mind if you want to refer to it during your interview.
What to do at the interview
- Impress the panel.
- This is your opportunity to show them what you know, and how you'd be perfect for the job.
- Take time to gather your thoughts when asked a question; the panel will not mind if you take a few moments to put together a well thought out answer.
- Ask for clarification if you don't understand a question.
- Feel free to ask the interview panel any questions after the interview.
What happens after the interview?
After the interview, you will notified of the outcome of the selection process by email (or by another method if indicated by you).
Please be aware that the Department is trialling a four day breach claim period (reduced from the current 10 day period) for the Recruitment, Selection and Appointment Standard as proposed by the Office of the Public Sector Standards Commissioner.
We ask that you take the opportunity to contact the chairperson for feedback on your performance during the selection process, within the four day period.
If you require more information about the four day breach claim period or to provide feedback on the trial, please check the Office of Public Sector Standards Commissioner website.
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