Contact Driver and Vehicle Services

Find out how to contact the Department for driver and vehicle licensing related enquiries in Western Australia.

  Driver and Vehicle Services contacts

Service Type Suburb Business Name Phone number Phone number (secondary) Fax Pre-booking required Business Hours Email Street address Postal address Business Type Comments
Freight contact Commercial Goods Vehicle Licences (Freight Ports) 1300 669 995 (08) 6551 6625 No Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) cgvl@transport.wa.gov.au P.O. Box C102, Perth WA 6839 Department of Transport
Driver and Vehicle Services contact Demerit point hotline (Driver Vehicle Licensing) 1300 720 111 No Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) P.O. Box R1290, Perth WA 6844 Department of Transport
Driver and Vehicle Services contact Driver and vehicle enquiries (Driver Vehicle Licensing) 13 11 56 +61 8 9215 1204 (outside of Australia only) No Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) P.O. Box R1290, Perth WA 6844 Department of Transport
Driver and Vehicle Services contact Driver and vehicle enquiries: phone, fax and postal address (Driver Vehicle Licensing) 13 11 56 1300 669 995 No Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) P.O. Box R1290, Perth WA 6844 Department of Transport
Driver and Vehicle Services contact Driver and vehicle fax from outside Australia (Driver Vehicle Licensing) 13 11 56 +61 8 6551 7021 No Monday to Friday 8:00 am until 5:00 pm WST. (excludes public holidays) P.O. Box R1290, Perth WA 6844 Department of Transport
Driver and Vehicle Services contact Driver and vehicle payment line (Driver Vehicle Licensing) 1300 655 322 No Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) P.O. Box R1290, Perth WA 6844 Department of Transport
Driver and Vehicle Services contact Driver and vehicle telephone, outside Australia (Driver Vehicle Licensing) +61 8 9215 1204 No Monday to Friday 8:00 am until 5:00 pm WST. (excludes public holidays) P.O. Box R1290, Perth WA 6844 Department of Transport
Driver and Vehicle Services contact Fleet Licensing Bulk Billing (Driver Vehicle Licensing) 1300 765 106 1300 880 865 No Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) fleetlicensing@transport.wa.gov.au P.O. Box GPO Box R1290, Perth WA 6844 Department of Transport
Driver and Vehicle Services contact Mandatory report a medical condition (Driver Vehicle Licensing) 1300 852 722 No Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) P.O. Box R1290, Perth WA 6844 Department of Transport
Driver and Vehicle Services contact Report unethical or corrupt behaviour (Driver Vehicle Licensing) 1300 040 456 No Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) alertUs@transport.wa.gov.au P.O. Box R1290, Perth WA 6844 Department of Transport

  Driver and Vehicle enquiries (online)

This form is designed for Driver and Vehicle (licensing) enquiries only.

Please note we will not respond to any feedback which contains sexist, racist or any other anti-social or inappropriate comments.

  Reporting a crash

Timely reporting of hazards from the community is vital to maintaining our road network and associated infrastructure.

The driver of a vehicle and/or rider of a bicycle must report a traffic crash when the incident occurred on a road or any place commonly used by the public, e.g. car parks and the:

  • Incident resulted in bodily harm to any person.
  • Total value of property damaged to all involved parties exceeds $3,000.
  • Owner or representative of any damaged property is not present.

Reporting a hazard

For traffic lights and hazards on roads please inform Main Roads WA using their online form or calling 138 138.

You may also find it helpful to use a street map or a Internet map to identify the street name and location of the hazard.

External Link Crash Report: online crash reporting facility

  Online service disruptions

Web applications on the Driver and Vehicle Services site are generally unavailable between pm Sunday and am Monday, Western Standard Time.

  Why do we use web form security?

The 'captcha' system helps to protect our website from malicious activity.

We recommend that before submitting a form, you refresh the code until you receive one that is easy for you to read.

The code may be refreshed as many times as you like.

  • Please type the security codes, the codes must match those displayed.
  • If your get the code wrong and receive an error, please use your web browsers BACK button to return to the information you have entered.
  • Please use the 'reload' button to receive a new set of codes. Reloading the code will not clear your data.

The 'captcha' system is industry best-practice and, importantly, it is accessible to people with impaired sight.

  • It is highly reputable and cost-effective.
  • Many of its competitors are said to be easy to defeat.
  • It conforms to a plain text format.
  • It allows for IP address filtering and detection.

As a bonus, by entering the validation codes, you are helping to digitise books, newspapers and old time radio shows.

  How we use your information

We treat all information we hold about you as private and confidential. Your personal details may be disclosed to other driver licensing authorities to assess your application or verify any information you have provided.

Please refer to our fact sheet below for more information on how we do this.

LBU_P_How_we_use_your_information_fact_sheet.pdf icon How we use your information (Fact sheet) Kb

 

Page last updated: Mon Mar 19 2018 1:15:56 PM