Contact Driver and Vehicle Services
COVID-19: Updates for DoT customers
Our services have changed - view the COVID-19 Hub for the latest advice.
Call Driver and Vehicle Services
| Service Type | Suburb | Business Name | Phone number | Phone number (secondary) | Fax | Pre-booking required | Business Hours | Street address | Postal address | Business Type | Vehicle type | Comments | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Driver and Vehicle Services contact | Driver and vehicle enquiries (Driver Vehicle Licensing) | 13 11 56 | +61 8 9215 1204 (outside of Australia only) | No | Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | ||||||
| Driver and Vehicle Services contact | Driver and vehicle enquiries: phone, fax and postal address (Driver Vehicle Licensing) | 13 11 56 | 1300 669 995 | No | Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | ||||||
| Driver and Vehicle Services contact | Driver and vehicle payment line (Driver Vehicle Licensing) | 1300 655 322 | No | Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | |||||||
| Driver and Vehicle Services contact | Driver and vehicle telephone, outside Australia (Driver Vehicle Licensing) | +61 8 9215 1204 | +61 8 6551 7021 | No | Monday to Friday 8:00 am until 5:00 pm WST. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | Overseas | |||||
| Driver and Vehicle Services contact | Driver and vehicle fax from outside Australia (Driver Vehicle Licensing) | +61 8 9215 1204 | +61 8 6551 7021 | No | Monday to Friday 8:00 am until 5:00 pm WST. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | Overseas | |||||
| Driver and Vehicle Services contact | Mandatory report a medical condition (Driver Vehicle Licensing) | 1300 852 722 | No | Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | |||||||
| Driver and Vehicle Services contact | Demerit point hotline (Driver Vehicle Licensing) | 1300 720 111 | No | Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | |||||||
| Freight contact | Commercial Goods Vehicle Licences (Freight Ports) | 1300 669 995 | (08) 6551 6625 | No | Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) | cgvl@transport.wa.gov.au | P.O. Box C102, Perth WA 6839 | Department of Transport | |||||
| Driver and Vehicle Services contact | Report unethical or corrupt behaviour (Driver Vehicle Licensing) | 1300 040 456 | No | Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) | alertUs@transport.wa.gov.au | P.O. Box R1290, Perth WA 6844 | Department of Transport |
Driver and Vehicle enquiries (online)
This form is designed for Driver and Vehicle (licensing) enquiries only.
Please note we will not respond to any feedback which contains sexist, racist or any other anti-social or inappropriate comments.
Reporting a crash
Timely reporting of hazards from the community is vital to maintaining our road network and associated infrastructure.
The driver of a vehicle and/or rider of a bicycle must report a traffic crash when the incident occurred on a road or any place commonly used by the public, e.g. car parks and the:
- Incident resulted in bodily harm to any person.
- Total value of property damaged to all involved parties exceeds $3,000.
- Owner or representative of any damaged property is not present.
Reporting a hazard
For traffic lights and hazards on roads please inform Main Roads WA using their online form or calling 138 138.
You may also find it helpful to use a street map or a Internet map to identify the street name and location of the hazard.
| Crash Report: online crash reporting facility | |
|---|---|
Translate this site (© Google)
Please use the following links to translate the Transport website via the Google web page translation tool.
Transport is not responsible for the effectiveness of the Google translation tool.
Some content may not be translated.
Why do we use web form security?
The 'captcha' system helps to protect our website from malicious activity.
We recommend that before submitting a form, you refresh the code until you receive one that is easy for you to read.
The code may be refreshed as many times as you like.
- Please type the security codes, the codes must match those displayed.
- If your get the code wrong and receive an error, please use your web browsers BACK button to return to the information you have entered.
- Please use the 'reload' button to receive a new set of codes. Reloading the code will not clear your data.
The 'captcha' system is industry best-practice and, importantly, it is accessible to people with impaired sight.
- It is highly reputable and cost-effective.
- Many of its competitors are said to be easy to defeat.
- It conforms to a plain text format.
- It allows for IP address filtering and detection.
As a bonus, by entering the validation codes, you are helping to digitise books, newspapers and old time radio shows.
How we use your information
Unless required by the Road Traffic (Administration) Act 2008, or an order issued by a Court of law of Australia, your personal licensing information cannot be disclosed by the Chief Executive Officer of the Department of Transport to any third party without your explicit consent.
However, the Chief Executive Officer may release aggregated statistical information to third parties.
We treat all information we hold about you as private and confidential. Your personal details may be disclosed to other driver licensing authorities to assess your application or verify any information you have provided.
Please refer to our fact sheet below for more information on how we do this.
| How we use your information (Fact sheet) | Kb |
|---|
