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Contact Driver and Vehicle Services
Call Driver and Vehicle Services
| Service Type | Suburb | Business Name | Phone number | Phone number (secondary) | Fax | Pre-booking required | Business Hours | Street address | Postal address | Business Type | Vehicle type | Comments | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Driver and Vehicle Services contact | Driver and vehicle enquiries (Driver Vehicle Licensing) | 13 11 56 | +61 8 9215 1204 (outside of Australia only) | No | Monday to Friday 7:00 am until 6:00 pm. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | ||||||
| Driver and Vehicle Services contact | Driver and vehicle enquiries: phone, fax and postal address (Driver Vehicle Licensing) | 13 11 56 | 1300 669 995 | No | Monday to Friday 7:00 am until 6:00 pm. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | ||||||
| Driver and Vehicle Services contact | Driver and vehicle payment line (Driver Vehicle Licensing) | 1300 655 322 | No | Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | |||||||
| Driver and Vehicle Services contact | Driver and vehicle telephone, outside Australia (Driver Vehicle Licensing) | +61 8 9215 1204 | +61 8 6551 7021 | No | Monday to Friday 7:00 am until 6:00 pm WST. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | Overseas | |||||
| Driver and Vehicle Services contact | Driver and vehicle fax from outside Australia (Driver Vehicle Licensing) | +61 8 9215 1204 | +61 8 6551 7021 | No | Monday to Friday 7:00 am until 6:00 pm WST. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | Overseas | |||||
| Driver and Vehicle Services contact | Mandatory report a medical condition (Driver Vehicle Licensing) | 1300 852 722 | No | Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | |||||||
| Driver and Vehicle Services contact | Demerit point hotline (Driver Vehicle Licensing) | 1300 720 111 | No | Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) | P.O. Box R1290, Perth WA 6844 | Department of Transport | |||||||
| Freight contact | Commercial Goods Vehicle Licences (Freight Ports) | 1300 669 995 | (08) 6551 6625 | No | Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) | cgvl@transport.wa.gov.au | P.O. Box C102, Perth WA 6839 | Department of Transport | |||||
| Driver and Vehicle Services contact | Report unethical or corrupt behaviour (Driver Vehicle Licensing) | 1300 040 456 | No | Monday to Friday 8:00 am until 5:00 pm. (excludes public holidays) | alertUs@transport.wa.gov.au | P.O. Box R1290, Perth WA 6844 | Department of Transport |
Driver and Vehicle enquiries (online)
This form is designed for Driver and Vehicle (licensing) enquiries only.
Please note we will not respond to any feedback which contains sexist, racist or any other anti-social or inappropriate comments.
Reporting an incident
Timely reporting of incidents from the community may represent vital information to identify weaknesses in the bicycle network and enable future improvement.
The driver of a vehicle and/or rider of a bicycle must report a traffic crash to the Police when the incident has occurred on a road or any place commonly used by the public (e.g. car parks) and the:
- Incident resulted in bodily harm to any person.
- Total value of property damaged to all involved parties exceeds $3,000.
- Owner or representative of any damaged property is not present.
The Insurance Commission of Western Australia states that: “As part of the motor vehicle registration process, owners and drivers of Western Australian registered motor vehicles are provided with unlimited insurance protection in the event they are held responsible, due to their negligent driving, for causing personal injury to another person/s (third party). This is known as Compulsory Third Party (CTP) insurance. For cyclists, compensation is paid only if the driver of a Western Australian vehicle is fully or partly at fault in a motor vehicle accident with the cyclist.”(2014 Press Release Archive: ICWA).
The rider of a bicycle involved in a crash with a motor vehicle can report the incident through the Online Crash Reporting Facility (see website link below).
Currently there is no online reporting facility available that enables incidents not involving a motor vehicle(s) to be reported. DoT is in the process of investigating the development of an Online Cycling Incident Reporting Facility that could capture these types of incidents. In the meantime, DoT encourages people to report such incidents directly to WA Police, especially if deemed mandatory due the nature of the incident.
| Crash Report: online crash reporting facility | |
|---|---|
| 2014 Press Release Archive: ICWA | |
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The 'captcha' system helps to protect our website from malicious activity.
We recommend that before submitting a form, you refresh the code until you receive one that is easy for you to read.
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The 'captcha' system is industry best-practice and, importantly, it is accessible to people with impaired sight.
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How we use your information
Unless required by the Road Traffic (Administration) Act 2008, or an order issued by a Court of law of Australia, your personal licensing information cannot be disclosed by the Chief Executive Officer of the Department of Transport to any third party without your explicit consent.
However, the Chief Executive Officer may release aggregated statistical information to third parties.
We treat all information we hold about you as private and confidential. Your personal details may be disclosed to other driver licensing authorities to assess your application or verify any information you have provided.
Please refer to our fact sheet below for more information on how we do this.
| How we use your information (Fact sheet) | Kb |
|---|
