Performance management framework

Under an outcome-based management framework, DoT contributes to results based service delivery and building strategic infrastructure to benefit all Western Australians.

  Outcome-based management framework

Under an outcome-based management framework, DoT contributes to two of the State Government's strategic goals:

Government Strategic Goals Departmental desired outcomes Departmental services
Results Based Service Delivery
Greater focus on achieving results in key service delivery areas for the benefit of all Western Australians.
1. An accessible and safe transport system.
2. Vehicles and road users that meet established vehicle standards and driver competencies to deliver safe vehicles and safe drivers.
Service 1: Coastal Infrastructure
Service 2: Marine Safety
Service 3: On-demand Transport
Service 4: Driver and Vehicle Services
State Building Major Projects
Building strategic infrastructure that will create jobs and underpin Western Australia's long-term economic development.
3. Integrated transport systems that facilitate economic development. Service 5: Strategic Transport Policy and Integrated Planning

  Changes to outcome-based management framework

Photo of taxi and bus

DoT received approval for the following changes to its outcome-based management framework in 2016-17.

The Key Performance Indicator (KPI) titled 'Percentage of regional airports receiving scheduled Regular Public Transport (RPT) air services' was revised to 'Percentage of regional Local Government Areas (LGAs) that have access to regular public transport air services between the LGA and Perth'.

The change, reflected in this reporting period, provides a more meaningful indicator to measure access to RPT air services to communities in regional and remote Western Australia.

The arrival of new app-based charter booking services has seen a significant change in the demand and usage of taxi and taxi-like services in Western Australia. In response, DoT commenced its reform of the on-demand transport industry, removing a number of restrictions on the existing taxi sector to allow fairer competition.

One of the key changes resulting from the reforms was the removal of the requirement for taxi operators to operate their taxi vehicles for a minimum number of hours.

As a result of this early reform, the KPI titled 'Compliance with mandatory taxi operating hours' will be replaced by a new KPI that reflects the broader on-demand transport industry.

Image: Perth CBD


Transport Annual Report

Page last updated: Thu Oct 26 2017 3:05:46 PM