On-demand Transport

Regional Taxi Transition Support Package

Regional Taxi Transition Support Package

The Regional Taxi Transition Support Package is available to eligible regional taxi licence holders to assist them with the transition to meet requirements set out under new passenger transport reforms.


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Changes to on-demand transport driver responsibilities

From 27 June, there are new laws regarding the responsibility that drivers have for children travelling in on-demand transport.


[Expression of Interest for current Government Taxi Lease Plates.

TUSS change to presentation requirements

From 1 May 2018, all TUSS vouchers must be presented for reimbursement within 90 days of the date of travel.


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Confirmation of your Charter Vehicle Licence (CVL)

You may confirm your CVL details online using DoTDirect.


Perth city from Elizabeth Quay

Information for new On-demand Transport Drivers

In Western Australia, both the driver and the vehicle that is being used for on demand transport work must have the appropriate authorisations from the Department of Transport.



On-demand transport includes a taxi, charter vehicle or regular passenger transport vehicle, which provides a passenger with flexibility around the route they take and the time they travel.

  DoT website survey

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To provide a seamless customer experience, we'd like your input on how you use our website. It'll only take a few minutes to complete.

DoT website survey

About on-demand transport

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Read more about: About on-demand transport

On-demand transport is the transport of passengers for hire or reward where the passenger or hirer determines the locations for the beginning and end of the journey, as well as the time of travel.

On-demand booking services

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Read more about: On-demand booking services

All individuals and/or businesses that take bookings for an on-demand trip from a customer and arrange a driver and vehicle to service that trip are required to be authorised as an On-demand Booking Service (ODBS).

On-demand transport drivers

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Read more about: On-demand transport drivers

This section includes information on licence requirements, responsibilities, compliance checks and safety for drivers in the passenger transport industry.

On-demand transport passengers

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Read more about: On-demand transport passengers

Find out about the different types of transport options for passengers, safety, fares, subsidies and transport for people with a disability.

On-demand transport reform

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Read more about: On-demand transport reform

On-demand transport reform is creating a simpler environment for the industry while reducing red tape.

Passenger Transport Vehicles (PTV)

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Read more about: Passenger Transport Vehicles (PTV)

This section provides information on requirements and responsibilities for Passenger Transport Vehicles (PTVs), how to get a PTV authorisation, camera surveillance units and fees and charges for vehicles operating in the passenger transport industry.

Tourism passenger transport services

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Read more about: Tourism passenger transport services

The Transport (Road Passenger Services) Act 2018 (the Act) introduces changes to the licensing of tourism, as well as the regular and on-demand passenger transport industries.

Regular passenger transport services

Regular passenger transport

Read more about: Regular passenger transport services

The Transport (Road Passenger Services) Act 2018 (the Act) introduces changes to the licensing of regular, as well as the tourism and on-demand passenger transport industries.

On-demand transport forms and publications

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Read more about: On-demand transport forms and publications

Here you will find forms and publications available relating to on-demand transport services in Western Australia.

Contact On-demand Transport

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Read more about: Contact On-demand Transport

Contact On-demand Transport to report a safety or non-compliance issue or for any questions or feedback regarding on-demand transport services.

On-demand transport site map

Use this page to help locate key areas of the On-demand Transport site.

Go to On-demand transport site map
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Page last updated: Wed Dec 19 2018 3:19:38 PM