On-demand Transport

Taxi surveillance unit

Countdown to cameras

By 1 July all rank or hail PTVs (taxis) in WA must have an approved type of Camera Surveillance Unit (CSU). Regional taxis will need to install new CSU devices, and some Perth metro taxis will need to replace their current devices.


Regional Taxi Transition Support Package

Regional Taxi Transition Support Package

The Regional Taxi Transition Support Package is available to eligible regional taxi licence holders to assist them with the transition to meet requirements set out under new passenger transport reforms.


Image of child in car seat

Changes to on-demand transport driver responsibilities

From 27 June, there are new laws regarding the responsibility that drivers have for children travelling in on-demand transport.


[Expression of Interest for current Government Taxi Lease Plates.

TUSS change to presentation requirements

From 1 May 2018, all TUSS vouchers must be presented for reimbursement within 90 days of the date of travel.


Check PTV

Confirm your Passenger Transport Vehicle (PTV) authorisation

You may confirm your PTV details online using DoTDirect.



On-demand transport includes a taxi, charter vehicle or regular passenger transport vehicle, which provides a passenger with flexibility around the route they take and the time they travel.

  DoT website survey

We're assessing the DoT website to determine what your needs and pain points are.

To provide a seamless customer experience, we'd like your input on how you use our website. It'll only take a few minutes to complete.

DoT website survey

About on-demand transport

Image of taxi in Perth CBD

Read more about: About on-demand transport

On-demand transport is the transport of passengers for hire or reward where the passenger or hirer determines the locations for the beginning and end of the journey, as well as the time of travel.

On-demand booking services

Image of car fleet

Read more about: On-demand booking services

All individuals and/or businesses that take bookings for an on-demand trip from a customer and arrange a driver and vehicle to service that trip are required to be authorised as an On-demand Booking Service (ODBS).

Passenger transport drivers

Image of taxi driver assisting passenger in a wheelchair

Read more about: Passenger transport drivers

This section includes information on licence requirements, responsibilities, compliance checks and safety for drivers in the passenger transport industry.

On-demand transport passengers

Image of people partying

Read more about: On-demand transport passengers

Find out about the different types of transport options for passengers, safety, fares, subsidies and transport for people with a disability.

On-demand transport reform

Image of Perth city at night

Read more about: On-demand transport reform

On-demand transport reform is creating a simpler environment for the industry while reducing red tape.

Passenger Transport Vehicles (PTV)

Image of taxi queue

Read more about: Passenger Transport Vehicles (PTV)

This section provides information on requirements and responsibilities for Passenger Transport Vehicles (PTVs), how to get a PTV authorisation, camera surveillance units and fees and charges for vehicles operating in the passenger transport industry.

Tourism passenger transport services

Tourism passenger transport thumbnail

Read more about: Tourism passenger transport services

The Transport (Road Passenger Services) Act 2018 (the Act) introduces changes to the licensing of tourism, as well as the regular and on-demand passenger transport industries.

Regular passenger transport services

Regular passenger transport

Read more about: Regular passenger transport services

The Transport (Road Passenger Services) Act 2018 (the Act) introduces changes to the licensing of regular, as well as the tourism and on-demand passenger transport industries.

On-demand transport resources

Image of taxi queue

Read more about: On-demand transport resources

Here you will find forms and publications available relating to on-demand transport services in Western Australia.

Contact On-demand Transport

Image of woman on phone at desk

Read more about: Contact On-demand Transport

Contact On-demand Transport for feedback or queries about the passenger transport industry in WA. We also administer and can provide advice on various travel subsidies.

On-demand transport site map

Use this page to help locate key areas of the On-demand Transport site.

Go to On-demand transport site map
iQ Search
Licensing
Find the answer fast with iQ
 

 

Page last updated: Mon Jan 20 2020 5:00:00 PM