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DVS Alert Us
Reporting suspicious, unethical or corrupt behaviour actively helps the DVS improve business practices and provides valuable information to help reduce unlawful and suspicious activity.
About DVS Alert Us
The DVS Alert Us phone and email contact has been established to provide an avenue for Driver and Vehicle Services (DVS) customers and members of the community who wish to report suspicious, unethical or corrupt behaviour relating to a driver, a vehicle or a person's identity.
Reporting suspicious, unethical or corrupt behaviour actively helps the DVS improve business practices and provides valuable information to help reduce unlawful and suspicious activity.
The DVS Alert Us telephone line and email should only be used to report incidences relating to the conduct of vehicle, driver's and identity licensing transactions and processes. This may include a person employed by DVS who you believe may be committing unlawful acts when performing their licensing duties.
You can report suspicious, unethical or corrupt behaviour using the 'DVS Alert Us' email address, telephone number or mail. You may remain anonymous.
If your enquiry does not relate to suspicious, unethical or corrupt behaviour, use our online enquiry form.
Submitting a report
Before making your report please consider the below points.
- Whether you want to remain anonymous.
- Types of offences in which DVS is interested.
- Information relating to the incident which DVS will find useful.
- Whether you have supporting documents and/or photographs.
- If any of the information is best provided to another authority.
- What DVS will do with the information you report.
You can submit a report through the following methods:
| Street address | Postal address | Telephone | Fax | |
|---|---|---|---|---|
|
DVS Alert Us |
1300 040 456 |
Information to provide in your report
DVS requires a certain amount of information before being able to commence an investigation, so it is important the department is provided with as much information as possible. Useful information depends on the nature of the suspicious activity. You can add supporting documents and/or photographs as an attachment to the 'Alert Us' email. (above)
Reporting an individual
If your allegation relates to an individual you need to supply as much information as possible. The list below provides the types of details to provide about the individual.
- Name (including any aliases or nicknames).
- Age or date of birth.
- Gender (Male or Female).
- Nationality.
- Telephone numbers (home, work and mobile).
- Home address.
- Work address or where they work.
- Email address.
- Social media accounts (Facebook and Twitter for example).
- The reason why you believe the person is acting suspiciously or unlawfully - includes details of any incidents.
- Supporting documents and/or photographs.
Reporting a business, employer or organisation
If your allegation relates to a business, employer or organisation you need to supply as much information as possible. The list below provides the types of details to provide about the business, employer or organisation.
- Business name (registered and trading).
- The name of the business owner, employer.
- Type of business.
- Street address and phone number.
- Email and website addresses.
- Social media user accounts (Facebook and Twitter for example).
- The reason why you think the business/employer/organisation is of concern.
- Supporting documents and/or photographs.
What DVS does with the information you provide
All reports we receive are acted on, so there is no need to send us further copies of the same report. For privacy reasons, no information can be provided to you on the progress or outcome of our investigations.
Sometimes the information we are provided is too general to investigate, however it can still help us to identify fraud trends, high-risk activities and issues that should be monitored.
We only collect information relevant for the investigation of matters relating to Western Australian legislation dealing with vehicles, drivers and identities.
Information that should be provided to other authorities
If the information you are reporting does not relate to licensing matters, other authorities exist that might be able to investigate the matter you want to report.
Issues relating to Motor Vehicle Dealers
These matters should be reported to the Department of Commerce at:
| Street address | Postal address | Telephone | Fax | |
|---|---|---|---|---|
| Department of Commerce Locked Bag 14 Cloisters Square WA 6850 |
1300 304 054 |
Issues relating to fraud, traffic offences or criminal activities
These matters should be reported to Western Australia Police at:
| Street address | Postal address | Telephone | Fax | |
|---|---|---|---|---|
| 131 444 |
| Worksafe | ||
|---|---|---|
| Western Australia Police Force | ||
